Why social care training is the key to future success

Elderly lady with her carer.

As the sector faces greater challenges, social care training may prove to be the key to success. 

With an ageing population, dwindling budgets and increased demands, we look at why social care training may be the key to future success. 

Social care is one of the UK’s biggest sectors for employment, with over 1.6 million workers. And it’s expected to increase further as the number of people living longer – as well as those with learning disabilities, mental health conditions and long-term health issues – also grows.

In fact, it’s estimated that by 2025 the number of people working in the social care sector could be as high as 3.1 million.

With that increase is likely to come ever more scrutiny from the government, the media, regulatory bodies and end-users, particularly in terms of the quality of care provided and value for money.

Therefore, it’s likely there will be rising expectations of what the sector can provide and how it provides it. And one of the biggest expectations will be in the quality of staff, especially in terms of their knowledge and skills.

So how do you prepare for this, particularly if you are in the independent sector and do not have access to same resources that the NHS has?

The benefits of training in social care
Perhaps the best way to prepare to the forthcoming changes to the social care sector is through training.

With Highfield, there are several ways you can do this, from our large range of qualifications to our resources and e-learning to support those taking the Care Certificate.

But what are the benefits to your organisation? And how can training ensure you offer a service that end-users and their families trust.

Quality and range of care
Perhaps the most obvious but fundamental benefit is improving the quality of care your organisation can provide. Training improves overall knowledge and skills, and with it the standard – and safety – of care that can be offered. Training can also give staff the confidence that they are carrying out their duties competently and responsibly, improving their overall development and experience.

What’s more, with training you’ll be able to broaden the provision you offer in order to meet the changing demands from end-users.

There is already a raft of legislation around social care provision, and growing demand for services is likely to increase the demand for more oversight by the government and its agencies. Indeed, we have seen in recently years that the response to failings in the social care sector has been to change the regulatory and oversight framework. Beyond that, there are things like CQC ratings for care homes, which determine the standard of care provided and carry out inspections. Training can make sure that you and your team are compliant with the rules as they currently exist, and are prepared for any future changes.

Staff retention and recruitment
Staff turnover in the social care sector is high – in fact, it’s over 30 percent. And yet over two thirds of recruitment is from within the sector. Do you know what means? It means that most social care employees are leaving their employers for other organisations and businesses in the sector.

Numerous studies over the years have shown how employees who are provided with training and development opportunities are more likely to feel valued by their employer and thus less likely to leave. Of course, some employers worry that training their staff could prompt them to leave, but this is rarely the case, and most employees who are given the chance to develop their career tend to stay with their current employer. All of which reduces your recruitment costs in terms of time and money, and makes your business and organisation a more attractive proposition to talented individuals looking to join you, especially younger workers.

Staff performance
As well as improving retention rates, training can improve overall performance – not just in specific role related areas. Countless studies have shown that staff training reduces the number of accidents and incidents and lowers the rate of absenteeism and sick leave while improving overall performance, willingness to take on new challenges and roles and team productivity.

Why choose Highfield?
Highfield is one the leaders in the health and social care sector for learning and development. Our exam board, Highfield Qualifications, is one of the top three in the UK, while we also provide a range of supporting resources through Highfield Products and Highfield e-learning. Our experience in the health and social care sector has led us to be the first choice for many of the biggest names in the industry, as well as a number of NHS trusts, and we were chosen to develop the Care Certificate handbook on behalf of the Partnership of Health Education England, Skills for Care and Skills for Health.

And in terms of customer service, we promise to answer all calls within three rings and respond to emails within one working day!

Next steps
It’s possible that you know you need to take your organisation and your team to the next level, but are not quite sure what’s right for you. That’s perfectly fine, and one of our experienced team members who would be happy to talk with you to understand your organisation’s needs and aspirations without the ‘hard sell’ or any obligation on your part. We prefer to get to know the businesses we work with well, and pride ourselves on listening and responding to them.

So get in touch with us know. Email us at info@highfield.co.uk or call us on 01302 363277/0845 2260350.

In the meantime, check out the range of qualifications we offer. 

You can also view our supporting resources and e-learning.  

Leave a Reply

Your email address will not be published. Required fields are marked *