Remote delivery and assessment of Security Qualifications pilot – webinar

Highfield’s digital portfolio is helping to keep businesses on the front foot during the COVID-19 crisis.

Our ‘Qualify at Home’ suite is now being piloted for some of Highfield’s security qualifications, meaning that your teaching can be done through remote learning and learners can qualify from the safety of their home.

How our ‘Qualify at Home’ suite works:

E-learning – award winning, instantly available, accessible anywhere

E-assessment – regulated assessments on your computer

Remote online invigilation – at home when convenient with the learner

In this webinar we’ll explain which of our security qualifications can be delivered remotely under the pilot, plus, we’ll demonstrate how to:

• let learners learn AND qualify from home or anywhere in the country

• enable home and work-based test to be undertaken using a remote invigilator

• conduct tests under normal exam conditions set out by Ofqual

All the information in this webinar was correct at time of broadcast (3 April 2020).

For more information on our webinars, go to

Upcoming changes to security qualifications

Many of you in the security sector will already be well aware of proposed changes to security qualifications from 1 April 2020, particularly around first-aid requirements.

While some details are still being finalised, the Security Industry Authority (SIA) will require new SIA licence applicants to complete an emergency first aid at work qualification.

Highfield is currently updating its security qualifications to take account of the changes, and we fully anticipate having them ready for delivery from 1 April 2020.

Likewise, we are updating a number of our related publications. These are:

  • Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry
  • Highfield Level 2 Award for Door Supervisors in the Private Security Industry
  • Highfield Level 2 Award for Security Officers in the Private Security Industry
  • Highfield Level 3 Award for Physical Intervention Trainers in the Private Security Industry

Again, these will be available from 1 April 2020. However, both our upskilling resources and slide presentation for door supervisors will be withdrawn, as these will no longer be required.

We recently held a webinar explaining the expected changes to administrative tasks for centres delivering the updated qualifications.



New qualification for safe use of mechanical restraints (handcuffs)

We’re always looking to provide our centres with the qualifications and resources to help them and their learners tackle the major issues in the security sector. 

That’s why with use of mechanical restraints such as handcuffs – and the implications of getting it wrong – frequently in the news, we’ve launched a new qualification to help you make sure learners get it right.

The Highfield Level 3 Award in the Safe Use of Mechanical Restraints (Handcuffs) RQF covers the legislation surrounding the use of mechanical restraints such as handcuffs, and teaches learners their safe and effective use in a lawful manner.

The qualification is suitable for learners who are already licensed to practice by the Security Industry Authority (SIA) to practice, as well as civil enforcement and community safety accredited persons.

It is assessed by an open response workbook and a practical assessment, and has a total qualification time of 12 hours with 8 recommended guided learning hours.

You can find out more about the qualification now by going to

PRESS RELEASE: Support for protective services on apprenticeships

Organisations working in protective services looking to make the most of their apprenticeship levy contributions will now have help from one of the UK’s leading awarding organisations.

Highfield Qualifications has been approved by the government to provide end-point assessment (EPA) services for the new Custody and Detention Officer Standard, and will be offering employers a full range of assessment services to help them achieve the most from their apprenticeship levy payments.

The introduction of the apprenticeship levy in 2017 means larger employers have to pay into a central fund that must be used for apprenticeship training, while smaller employers can claim 90 per cent of their apprenticeship costs from the government.

The changes also mean new apprenticeship standards like those in security now use EPA instead of continuous assessment, requiring individual apprentices to have their work and competence assessed towards the end of their learning against criteria established by groups of employers known as ‘trailblazers’.

Jason Sprenger, Highfield Chief Executive, said, ‘Many employers are coming to terms with the introduction of the new apprenticeship standards and in particular the apprenticeship levy, so we understand that it is a complex and changing training environment for many.

Highfield’s approach has been to do the hard work, so employers don’t have to. With our recognition as an end-point assessment organisation, we are in a position to provide specific assessment services for those businesses already taking on apprentices or considering it.

He added, ‘Apprentices are great for business and can provide a welcome boost to staff development and productivity when it is most needed, but it’s vital that organisations understand from day one how to make sure the changes are of benefit to them and their employees’.

For more information, go to

You can also contact Highfield at or by calling 0845 226 0350/01302 363277.

Regular social media updates are available at and 

Notes to editors:

  1. Highfield Qualifications has been approved by the Education and Skills Funding Agency (ESFA) as an end-point assessment organisation (EPAO) for the Level 3 Custody and Detention Officer Standard. Highfield’s apprenticeship services are delivered through its Highfield Assessment brand.
  2. Highfield Qualifications is one of the UK’s top five awarding organisations (AO). It is winner of the Queen’s Award for Enterprise in 2016 and Awarding Organisation of the Year in 2018.


Crowd Management Academy offers drone surveillance training

drone surveillance trainingAn innovative new drone surveillance training course for organisations intending to use drones for public space surveillance has been launched by Belfast-based Crowd Management Academy.

Linking up with Civil Aviation Authority (CAA) approved commercial drone operator Crowded Space Drones, the tailored drone surveillance training course allows candidates to complete the HABC Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (QCF), which in turn allows them to obtain an SIA Public Space Surveillance (PSS) licence.

An SIA licence must be obtained for any organisation operating cameras in public spaces for the purposes of protection of people and property, public safety, security, crime prevention or crime detection.

Under the Private Security Industry Act 2001 any person who undertakes surveillance of public space for the purposes of security, crime detection of crime prevention under contract must hold an SIA PSS licence. Those who are using existing fixed cameras to protect their own property or employer’s property are exempt.

Andrew McQuillan, a CAA approved Drone Pilot, said, ‘Unmanned Aircraft, aka drones, are becoming more widespread in their use across the United Kingdom and indeed globally. There are so many different tasks that drones are able to do safer, cheaper and more reliably. When a drone pilot is flying they for the purposes of security, public safety or crime prevention and detection for a client, they should recognise that the cameras attached to their drone turn it into a form of CCTV camera. This is a really positive thing as it means pilots can replace existing CCTV cameras which are geographically and height restricted by where they are mounted’.

He added, ‘This joint drone surveillance training course has been designed to ensure drone pilots comply with the Private Security Industry Act and other important legislation covering these types of flights such as the Regulation of Investigatory Powers Act and Air Navigation Order. It should also make them much more competitive in this business as they can specifically target organisations who require such services such as private investigators and public authorities’.

The first course took place in early May at DronePort, Northern Ireland, the UK and Ireland’s dedicated drone airport and the former site of RAF Ballykelly.


Important changes to the SIA application process

The Security Industry Authority (SIA) is launching a new self-service website, aiming to simplify the licence application process and introducing the new ways of applying for licences and managing your licensing requirements.


From spring 2016, all licence applications and renewals will be completed through the new self-service website via your personal or business account. Your new online account will give you greater control of the application process, acting as a central hub for all information regarding your licence.

It is important that applicants and businesses are aware of these changes and confident with the new procedures. To clarify how the new self-service website will work, and introduce some of the key functions they have added to make the application process quicker and easier, the SIA has produced a series of video tutorials to help you understand what it will be like to use the new system.

To ensure that you are sufficiently prepared for the upcoming changes, we encourage you to use these videos for both your own instruction and to communicate the changes to your colleagues/learners.

Further advice and information regarding the new self-service website is available on the SIA website:

PRESS RELEASE: New security qualifications launched for Scotland

SecurityA new suite of security qualifications specific to Scotland has been launched by Highfield Awarding Body for Compliance (‘HABC’) for learners hoping to become licensed security operatives.

The introduction of the new qualifications comes after one of the largest ever reviews into learning in the sector by the Security Industry Authority (SIA), followed by the introduction of similarly updated qualifications in England, Northern Ireland and Wales in January 2015.

The review affected security licence-linked units, meaning that qualifications containing these have now been withdrawn and replaced.

The new qualifications are:

• HABC Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (Public Space Surveillance) (Scotland) at SCQF Level 6;
• HABC Award for Working as a Door Supervisor within the Private Security Industry (Scotland) at SCQF Level 6;
• HABC Award for Working as a Security Officer within the Private Security Industry (Scotland) at SCQF Level 6; and
• HABC Award for Upskilling a Door Supervisor within the Private Security Industry (Scotland) at SCQF Level 6.

As the new qualifications contain updated content, deliverers of them must ensure their training programmes are revised to meet the new learning outcomes and assessment criteria. Schemes of work and lesson plans must also be updated to reflect the changes.

Jason Sprenger, HABC Chief Executive, said, ‘As a result of the SIA review, we have introduced a completely new suite of qualifications that will continue to provide employers with the skilled staff they require. HABC was actively involved in the development work alongside other SIA-approved Awarding Organisations, helping to create the new units that make up the qualifications and working with our Centres to ensure their views were reflected throughout’.

A number of new learning materials have also been launched to support the qualifications, including the Working as a Door Supervisor, Working as a Security Officer and Working as a CCTV Operator books and training presentations, written by security experts Andy Walker and Gordon Tyerman.


NEW – HABC Level 2 Award in Front of Stage Pit Barrier Operations

Live events could be safer and more efficiently managed after the launch of a new front of stage pit barrier qualification for security staff.

The HABC Level 2 Award in Front of Stage Pit Barrier Operations has been developed in partnership with Showsec – an award winning event and venue security specialist –and is aimed at personnel and organisations working within the live event sector.

The qualification, which can be linked to both stewarding and security, is classroom based and includes both theory and practical assessments. Content covered includes:

  • Understand the purpose of the front of stage pit barrier;
  • Being able to protect the health and safety of individuals within the barrier system;
  • Understanding the roles and responsibilities of colleagues; and
  • Being able to recognise audience activity and respond appropriately while working in the front of stage pit barrier.

Available to learners aged 18 and over and with no minimum entry requirements, it is aimed at those already working in the sector and who want to specialise in front of stage barrier support and security.
It can be used to progress to a more senior position within the live events industry or to advance to a Level 3 qualification, and can be completed in just one day.

James Rockley, Business Development Director at HABC, said, ‘Both public and private sector organisations are facing greater than ever scrutiny – from the media and from regulatory authorities – in the way they organise and manage live events. It is therefore vital that staff are fully trained and aware of how to respond appropriately and knowledgeably in any situation’.

If you are a HABC Approved Centre, please contact your account manager for more details. If you are not already a HABC Approved Centre but would be interested in offering these qualifications through HABC, please call us on 0845 226 0350  or email

HABC Level 2 Award in Front of Stage Pit Barrier Operations

Fee per registration per candidate
1+ £15.00


Elbrus Solutions Training wins Royal Mint contract

elbrus solutions trainingElbrus Solutions Training Ltd has been celebrating this summer after winning a prestigious contract with the Royal Mint.

The Port Talbot-based Highfield Approved Centre was approached by the Royal Mint – which has been in existence for over 1,100 years and is the only body authorised to mint coins in the UK – after it began a search for a training provider to carry out its in-house training.

Rob Davies, Director at Elbrus, said, ‘The contract came about when the Royal Mint looked at our website and could see the background of our staff and trainers were ex-forces and special forces, and that we had extensive experience working in a variety of hostile environments.

Anthony, one of the trainers at Elbrus, in front of their Highfield Approved Centre certificate.

They reviewed the training courses and decided on the door supervision qualifications, which include physical intervention training, as they are opening a new visitors’ centre which may be licensed and where events may be held. Although there are MOD police on site, they felt that the door supervision course was better suited than the security guards qualification. On top of that, we’ll also be delivering CCTV training too’.

Rob added, ‘Although their security staff are employed in-house, they wanted a recognised level of training for their staff and the Highfield qualifications met the mark. It’s great to have the opportunity to work with such a prestigious client and testament to all the hard work the team have put in’.

Meeting the security challenge with the HABC National Conference

security challengeHighfield Awarding Body for Compliance (‘HABC’) will be putting the focus on security at its conference later this year with a line up including Professional Security Magazine, New Scotland Yard and Bosch UK Holdings Ltd.

Held at Old Trafford Stadium, Manchester on 13 November 2014, the HABC National Conference will feature a security seminar – sponsored by MITIE, Marks & Spencer and – with insights and updates on training, legislation and compliance from some of the top names in the industry, including:

•    Mark Rowe, Executive Editor, Professional Security Magazine;
•    DCI Mick Neville, New Scotland Yard;
•    Tony Shepherd, Protection Security Officer, Bosch Holdings UK Ltd;
•    Bob Betts, MD, Elite Academy of Security Training/Elite Bodyguard Ltd;
•    Andy Walker, HABC Security Consultant; and
•    James Rockley, HABC Business Development Director.

Jason Sprenger, HABC Chief Executive, said, ‘The security industry faces huge challenges over the next 18 months and is constantly under scrutiny.  Our line-up of speakers will provide delegates with a detailed update on industry developments covering everything from legal changes to practical guidance including information on working with the police, overseas delivery, CCTV and training innovation’.

The conference is expected to attract an anticipated 600 delegates including blue-chip corporate clients and brand names, leading industry experts and educators and trainers.

The security seminar is one of seven that make up the entire conference covering a number of sectors including apprenticeships, fire safety/health and safety, first aid, food safety, licensing and  pool lifeguarding.

Cost per attendee is £135+VAT for HABC Approved Centres and £195+VAT for non-Centres, with discounts available for early and multiple bookings.

For more information, click here, call 0845 226 0350 or email