New branded fact sheets available

We’ve been busy developing a new series of qualification fact sheets to better meet the needs of our centres.

The new fact sheets have been rewritten to make them more concise and informative, while providing the key information that businesses need when making decisions about training for their staff.

The fact sheets allow centres to add their own branding, company information and course details.

Subjects covered so far are:

An example of the new fact sheets is available at https://www.highfieldqualifications.com/qualifications/compliance/food-safety-qualifications/L2FSMRQFUK

We’ll be creating new fact sheets for more subjects in the very near future, but if there are any areas you’d like to see covered, get in touch with your account manager who will be happy to help.

Changes to our members’ section  

We’ve made some minor but important changes to the members section of the Highfield Qualifications website that will improve the way it operates and provide you with a better user experience.

So what have we done, and why will it make things easier for you?

  1. We’ve made the content stretch over the full width of the page, maximising the space, removing the large white areas at either side and overall making it easier for you to navigate.
     
  2. We’ve tidied up the navigation of the members’ area, so that it all now appears down the left-hand side and expands or contracts depending on which section you are viewing, making the whole thing a much simpler interface to use. We’ve also removed the top-level navigation from all of the pages.
     
  3. We’ve updated the iconography and overall styling of the pages to them a more contemporary and intuitive look and feel. Likewise, many of the new icons and options will be more user-friendly to the growing number of you who don’t use methods other than PCs or laptops to access the members’ section.

This is by no means the end of the changes and we have plans to improve the look and feel of other core parts of the members’ section in the coming months, including the exam booking and learner registrations.

We’ll inform you of further changes as they happen but in the meantime, if you need any assistance or have any suggestions about how we can make the user experience even better, please contact your account manager. 

To see the changes, go to www.highfieldqualifications.com and log in using your centre details.

Highfield plans expansion with new office

Continuing with our recent success and growth, Highfield will be relocating to a new office over the next 12 months.

The new office, Icon, is a landmark building located conveniently at the main entrance to central Doncaster from junction 3 of the M18. Providing accommodation over three floors, the state-of-the-art, 10, 000 square foot building will be familiar to anyone who has ever visited the town and is certainly one of the most prestigious and recognisable offices in the region.

The purchase of the building will help Highfield meet its strategic objectives and future plans, and continue our phenomenal growth. It will also provide us with a great place to work in, and consolidate Highfield as one of the leading educational organisations in the UK.

Most importantly it will provide an infrastructure and environment to allow us to provide our customers with the highest levels of customer service.

Updated contact details will be provided to everyone in due course, but we look forward to inviting you in for a coffee and a chat!

Further growth for Highfield

Highfield Qualifications logo It’s been an exciting and exhilarating transition since Highfield Qualifications launched in 2008 as Highfield Awarding Body for Compliance (HABC).

So, it’s with great delight that we were the second largest awarding organisation in England for certifications in the first quarter of 2019 according to Ofqual! That’s quite a trajectory from the days when we offered just one food safety qualification and had a handful of staff, to today with over 200 separate qualifications on offer and nearly 300 colleagues based in offices in the UK and the Middle East.

We believe we’ve cemented our position in the top tier of awarding organisations by focusing on you, our customers. We’ll always answer the phone within three rings, respond to emails within one working day and strive to listen and respond to you. And of course, we’ll continue to offer the best all-round package of qualifications and support to help centres and businesses achieve their own ambitions and objectives. 

We are thankful to all of our extremely loyal customers and are absolutely dedicated to ensure as we grow we keep our strong family values. As always if there is anything we can do to improve our service please let us know. We really do listen and respond!

Food safety students of the year announced

Highfield Top Student Award 2019Thank you everyone for a fantastic day yesterday at our food safety conference!

It was great to see so many of you there, and we’ll have more updates from the event next week.

But in the meantime, we wanted to announce the winners of our first-ever Top Student Awards 2019, which also took place at the conference yesterday.

And we’re excited that, in the inaugural year of the awards, the standard was so high that for one category we had TWO winners!

The Top Student Awards celebrate the highest achieving learners in two of our most prestigious qualifications, the Highfield Level 4 Award in Managing Food Safety and the Highfield Level 4 Award in HACCP for Management.

The winners were:

Winner of the UK Top Student Award 2019 (Highfield Level 4 Award in Managing Food Safety)

Winner of the UK Top Student Award 2019 (Highfield Level 4 Award in HACCP for Management)

Each top student (by marks achieved in each qualification) received a cheque for £250 and an awards certificate to recognise their remarkable achievement.

And because we value the invaluable role our centres play in developing top-class students and future food sector professionals, the accompanying training providers also received a specially designed Highfield celebratory plaque to display in their premises.

The awards were presented by Highfield Chairman Richard Sprenger on stage at the conference.

We hope you’ll join Highfield in congratulating the winners on their outstanding efforts!

New on-programme qualifications to support apprenticeships

A number of new and updated on-programme qualifications to support learners who are undertaking the new apprenticeship standards are being made available by Highfield.

Designed to help apprentices prepare for their end-point assessments, the qualifications have been developed after thorough feedback and consultation with training providers.

The following seven qualifications will be launched on 1 May 2019:

  • Highfield Level 3 Certificate in Retail Team Leading (RQF)*
  • Highfield Level 3 Diploma in Retail Team Leading (RQF)
  • Highfield Level 4 Certificate in Retail Management (RQF)*
  • Highfield Level 4 Diploma in Retail Management (RQF)
  • Highfield Level 2 Certificate in Supply Chain Operations (RQF)
  • Highfield Level 2 Certificate for Drivers of Large Goods Vehicles (RQF)
  • Highfield Level 3 Diploma in Business Administration Skills

Four qualifications were also launched on 1 April 2019:

·         Level 2 Certificate for Supply Chain Warehouse Operatives (RQF)
·         Level 3 Diploma in Team Leading and Supervision (RQF)
·         Level 5 Diploma in Operations and Departmental Management (RQF)
·         Level 2 Diploma for Retailers (RQF)

*These two qualifications will cover the knowledge criteria of the apprenticeship standard only. The larger diplomas cover the knowledge, skills and behaviours of the apprenticeship standard.

Qualification withdrawal
The following qualifications will be withdrawn on 31 July 2019, after which point no new learners will be able to register for them. Centres will then have two years from this date to claim certification. 

Qualification Number Qualification title Operational End Date Certification End Date
603/2863/0 Level 3 Diploma for Retail Team Leaders 31 July 2019 31 July 2021
603/2861/7 Level 4 Diploma for Retail Managers 31 July 2019 31 July 2021
603/2010/2 Highfield Level 2 Certificate for Supply Chain Operators (RQF) 31 July 2019 31 July 2021
603/3433/2 Highfield Level 2 Certificate for Large Goods Vehicle Drivers (RQF) 31 July 2019 31 July 2021
603/3600/6 Highfield Level 3 Diploma for Business Administrators (RQF) 31 July 2019 31 July 2021

Likewise, the qualifications below will be withdrawn on 30 June 2019.

Qualification Number Qualification title Operational End Date Certification End Date
603/1343/2 Level 2 Diploma for Retailers 30 June 19 30 June 21
603/1599/4 Level 5 Diploma in Leadership and Management (RQF) 30 June 19 30 June 21
603/2009/6 Level 2 Certificate for Warehouse Operatives (RQF) 30 June 19 30 June 21

It should be noted, however, that the current Highfield Level 3 Diploma for Management (RQF) – which can be used to support the delivery of the Team Leader/Supervisor Standard – will not be withdrawn.

What does this mean for you?
For the qualifications being withdrawn on 31 July 2019, centres will have until this date to register any learners on to the current versions of the qualifications. For the qualifications being withdrawn on 30 June 2019, centres will likewise have until this date to register learners.

Any learners who originally began on the current qualifications may transfer their registration over to the new qualifications if they prefer. In this case, the portfolios of evidence they produce must meet all the assessment criteria from the new qualification they transfer to.

There will be no change to assessor or centre approval requirements and this approval will be transferred over automatically. There will also be no change to the registration fees.

Learners will then have two years from this date to claim certification.

New specialised qualifications for the care sector

Highfield Qualifications has launched three new specialised qualifications for the care sector covering the important areas of medication handling, autism spectrum conditions, and equality, diversity and rights in care.

The qualifications have been developed in close cooperation with a number of centres active in the care sector, as well as specialised subject matter experts, and have been designed to meet the growing need of care sector employers in these areas.

The qualifications, which cover the knowledge aspects of their subjects and are suitable for learners aged 16 and above, are:

  • Highfield Level 2 Certificate in Principles of Equality, Diversity and Rights in Care (RQF)
  • Highfield Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF)
  • Highfield Level 2 Certificate in Introduction to Autism Spectrum Conditions

Each of the qualifications is assessed through the completion of a portfolio of evidence that will need to be assessed and quality assured by the centre.

For more information, contact us on 0845 2260350 / 01302 363277 or email us at sales@highfield.co.uk for more information. 

New Highfield paediatric first-aid qualifications

Highfield Qualifications has launched two new paediatric qualifications to take account of changes and updates to best practice.

The new qualifications, which were launched 1 February 2019, are the Highfield Level 3 Award in Paediatric First Aid (RQF) 603/3846/5 and the Highfield Level 3 Award in Emergency Paediatric First Aid (RQF) 603/3847/7.

Important changes to the Highfield Level 3 Emergency Paediatric First Aid (RQF) qualification include the removal of criteria specifically covering PPE, first-aid kits and the completion of accident or incident reports.

Changes to the Highfield Level 3 Paediatric First Aid (RQF) qualification include the removal of the same criteria, but with the addition of using a training device autoinjector.

Please note, the new qualifications have different registrations, qualification specifications and assessment paperwork. Centres must ensure they are purchasing or requesting the correct registrations and using the correct corresponding paperwork when delivering the new qualifications.

Any registrations held for the qualifications due to expire can be exchanged for new qualification registrations by your account manager. 

For more information, contact us on 0845 2260350 / 01302 363277 or email us at sales@highfield.co.uk for more information.

Update to SIA ID requirements

Centres may have noticed that the Security Industry Authority (SIA) has updated its ID requirements for i) first-time licence applicants, and ii) those that are renewing their licence.

We can confirm that the current ID requirements for qualification certification remain unchanged, however, there are likely to be changes in the future to align with the SIA’s ID requirements.

We will ensure that we provide centres with sufficient notice of any changes before they occur.

In the meantime, you can speak to your account manager for further clarification or go to the SIA’s website to view the updated licensing requirements: https://www.sia.homeoffice.gov.uk/Pages/licensing-document-groups.aspx

Updates to EPA-kits for Adult Care Worker and Lead Adult Care Worker

We’ve made some updates to the EPA-kits for the Adult Care Worker and Lead Adult Care Worker standards.

Included in this update are new mock tests that have been reviewed and updated with amended and new questions.

We’ve also taken into account feedback from centres regarding the ‘appropriate-inappropriate scale questions’, and have reduced the number of these questions within the mock test, replacing them with other situational judgement-style questions.

The Adult Care Worker EPA-kit can be found here: https://www.highfieldassessment.com/adult-care-worker-epa-kit-115

The Lead Adult Care Worker EPA-kit is available here: https://www.highfieldassessment.com/lead-adult-care-worker-epa-kit-116