Support for health and social care apprentices

Looking to support your health and social care apprentices? We have a solution for that…

We offer a Healthcare Support Worker Apprenti-kit specifically designed to support the on-programme delivery of the Level 2 Healthcare Support Worker Apprentice standards.

  • Track apprentices’ progress towards gateway and their readiness for end-point assessment (EPA)
  • Evidence required knowledge, skills and behaviours
  • Cover all the modules of the standard
  • Broken down into manageable chunks
  • Allows apprentices to work at their own pace
  • Available as hard-copy or digital (compatible with most e-portfolio systems)

For more information, go to https://www.highfieldassessment.com/apprenticeship-resources/health-science/healthcare-support-worker

Why social care training is the key to future success

Elderly lady with her carer.

As the sector faces greater challenges, social care training may prove to be the key to success. 

With an ageing population, dwindling budgets and increased demands, we look at why social care training may be the key to future success. 

Social care is one of the UK’s biggest sectors for employment, with over 1.6 million workers. And it’s expected to increase further as the number of people living longer – as well as those with learning disabilities, mental health conditions and long-term health issues – also grows.

In fact, it’s estimated that by 2025 the number of people working in the social care sector could be as high as 3.1 million.

With that increase is likely to come ever more scrutiny from the government, the media, regulatory bodies and end-users, particularly in terms of the quality of care provided and value for money.

Therefore, it’s likely there will be rising expectations of what the sector can provide and how it provides it. And one of the biggest expectations will be in the quality of staff, especially in terms of their knowledge and skills.

So how do you prepare for this, particularly if you are in the independent sector and do not have access to same resources that the NHS has?

The benefits of training in social care
Perhaps the best way to prepare to the forthcoming changes to the social care sector is through training.

With Highfield, there are several ways you can do this, from our large range of qualifications to our resources and e-learning to support those taking the Care Certificate.

But what are the benefits to your organisation? And how can training ensure you offer a service that end-users and their families trust.

Quality and range of care
Perhaps the most obvious but fundamental benefit is improving the quality of care your organisation can provide. Training improves overall knowledge and skills, and with it the standard – and safety – of care that can be offered. Training can also give staff the confidence that they are carrying out their duties competently and responsibly, improving their overall development and experience.

What’s more, with training you’ll be able to broaden the provision you offer in order to meet the changing demands from end-users.

Compliance
There is already a raft of legislation around social care provision, and growing demand for services is likely to increase the demand for more oversight by the government and its agencies. Indeed, we have seen in recently years that the response to failings in the social care sector has been to change the regulatory and oversight framework. Beyond that, there are things like CQC ratings for care homes, which determine the standard of care provided and carry out inspections. Training can make sure that you and your team are compliant with the rules as they currently exist, and are prepared for any future changes.

Staff retention and recruitment
Staff turnover in the social care sector is high – in fact, it’s over 30 percent. And yet over two thirds of recruitment is from within the sector. Do you know what means? It means that most social care employees are leaving their employers for other organisations and businesses in the sector.

Numerous studies over the years have shown how employees who are provided with training and development opportunities are more likely to feel valued by their employer and thus less likely to leave. Of course, some employers worry that training their staff could prompt them to leave, but this is rarely the case, and most employees who are given the chance to develop their career tend to stay with their current employer. All of which reduces your recruitment costs in terms of time and money, and makes your business and organisation a more attractive proposition to talented individuals looking to join you, especially younger workers.

Staff performance
As well as improving retention rates, training can improve overall performance – not just in specific role related areas. Countless studies have shown that staff training reduces the number of accidents and incidents and lowers the rate of absenteeism and sick leave while improving overall performance, willingness to take on new challenges and roles and team productivity.

Why choose Highfield?
Highfield is one the leaders in the health and social care sector for learning and development. Our exam board, Highfield Qualifications, is one of the top three in the UK, while we also provide a range of supporting resources through Highfield Products and Highfield e-learning. Our experience in the health and social care sector has led us to be the first choice for many of the biggest names in the industry, as well as a number of NHS trusts, and we were chosen to develop the Care Certificate handbook on behalf of the Partnership of Health Education England, Skills for Care and Skills for Health.

And in terms of customer service, we promise to answer all calls within three rings and respond to emails within one working day!

Next steps
It’s possible that you know you need to take your organisation and your team to the next level, but are not quite sure what’s right for you. That’s perfectly fine, and one of our experienced team members who would be happy to talk with you to understand your organisation’s needs and aspirations without the ‘hard sell’ or any obligation on your part. We prefer to get to know the businesses we work with well, and pride ourselves on listening and responding to them.

So get in touch with us know. Email us at info@highfield.co.uk or call us on 01302 363277/0845 2260350.

In the meantime, check out the range of qualifications we offer. 

You can also view our supporting resources and e-learning.  

Health and social care training: Words with Highfield

Words with Highfield: health and social careThis month we’re focusing on health and social care training, one of our most popular areas for qualifications. 

But what is health and social care exactly?

According to various definitions, health and social care is the treatment of ill health/medical conditions through hospitals, health facilities and in the community, as well as the support of vulnerable people.

For more on the qualifications we offer, go to our website here

You can also read about our recent qualification launches here

 

Dementia Action Week

Dementia is one of the most challenging issues that the UK faces as the average age of the population increases. And it is an issue that government, health agencies and society are still struggling to come to terms with.

This week is Dementia Action Week, which aims to bring together people, employers and communities to help raise awareness and improve the lives of people with dementia.

If you or your colleagues are interested in learning more about the condition, then Highfield offers the Highfield Level 2 Award in Awareness of Dementia (RQF) to support those looking to further their knowledge in this increasingly important area.  

We also offer resources for those taking the qualification. 

And we offer e-learning support for those undertaking the full Care Certificate or its individual standards.

Do you work with health and social care apprentices? We can help

If you work with health and social care apprentices we can help you.

We’re approved to deliver end-point assessment for both the level 2 adult care worker and level 3 lead adult care worker apprenticeship standard.

We also separately offer a comprehensive range of support for the on-programme phase of both of these programmes. Our Skills for Care endorsed Care Certificate e-learning is an ideal way to demonstrate that your apprentices meet the expected knowledge, skills and behaviours of the 15 standards before they can pass gateway and undertake their end-point assessment.

Find out more about the course here > https://www.highfieldelearning.com/products/care-certificate

 

Updates to level 5 health and social care qualifications

Changes to frameworks that will affect Highfield qualifications in the health and social care sector have been announced by Skills for Care (SfC), the industry’s sector skills council.

It has been confirmed that the assessment plan for the new Level 5 Leader in Adult Care Apprenticeship Standard is still awaiting sign-off from the Institute for Apprenticeships (IfA), and is expected to published later in the year.

As a result, current SASE framework apprenticeships, including the Highfield Level 5 Diploma in Leadership for Health and Social Care, and Children and Young People’s Services (England) (RQF) qualification (including the adult pathways), will remain open for registrations until 31 December 2019, when the SASE framework is closed.

SfC has also confirmed that once available, the new level 5 standard will include a named mandatory qualification.

In anticipation of this, Highfield has developed a new Level 5 Diploma in Leadership and Management for Adult Care qualification, which will be available for registration from 1 September 2018.

This new qualification has been approved against the SfC specification and developed to reflect updated practices and challenges of leadership and management in the sector.

Once the SASE frameworks have been closed for registrations, the current Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services for Adult Care Leaders and Managers (adult pathways) will also close for registrations and will be replaced by the new Level 5 qualification.

There will be a period of dual running between the current SASE apprenticeships and the new standard apprenticeships therefore, centres must be clear which qualification option they will take (once the standard is live). 

For further info please visit the Skills for Care website. 

Update to health and social care SASE frameworks

SASE Framework Update

As you are probably already aware, the apprenticeship sector is currently undergoing a number of significant reforms. As well as the introduction of the apprenticeship levy – which changes the way in which apprenticeships are funded – new apprenticeship standards have been developed that are gradually replacing the old frameworks known as SASE (Specification of apprenticeship standards for England). 

This includes the SASE framework for the health and social care sector. 

Intermediate and Advanced Apprenticeship in Health and Social Care
From 29 December 2017, the Intermediate and Advanced Apprenticeship in Health and Social Care will close. These will instead by replaced by the Adult Care Worker and Lead Adult Care Work Apprenticeship standards and assessments plans from January 2018, and which will become the only apprenticeship route for apprentices working at level 2 and level 3 in health and social care. 

The Level 2 Diploma in Health and Social Care (Adults) for England (QCF) and the Level 3 Diploma in Health and Social Care (Adults) for England (QCF) will be withdrawn on 31 December 2017 and will be replaced by the Level 2 Diploma in Care and the Level 3 Diploma in Adult Care, which will launch on 1 January 2018.

You won’t need to do anything to maintain your approval with us. Your account manager will transfer any registrations you have for the withdrawn QCF qualifications over to the new RQF qualifications at no further charge. Please note, if you are transferring to the new RQF qualifications, it is essential that you fully review the qualification specifications before delivery takes place.

Higher Apprenticeship in Care Leadership and Management
Skills for Care has recently issued the following statement:

The trailblazer group has advised that the revised version of the Leader in Adult Care Apprenticeship Standard has been submitted to the Institute for Apprenticeships (IfA) for review and approval. The revisions reflect feedback from stakeholders and requirements from IfA. It’s unlikely to be completed before January that impacts on the planned availability of the standard for delivery from January 2018. Due to this the IfA will not consider the relevant assessment plan.

In order to facilitate a smooth transition to the new standard and ensure the continuity of apprenticeship provision at level 5, the current SASE Framework level 5 apprenticeship will remain open for new registrations until 31 August 2018.

 

This has been agreed between Skills for Care, awarding organisations and the adult care trailblazer group.

The registration period for the existing qualification Level 5 Leadership and Management will be extended by all awarding organisations until 31 August 2018 (agreed by the Joint Awarding Body Quality Group – JABQG).

The new Level 5 Diploma in Leadership and Management in Adult Care will be launched on 1 September 2018, by which time the apprenticeship standard assessment plan will be expected to have been published.
 

This means that the Highfield Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) will be transitioned to the RQF from 1 January 2018 with no changes made to the content or assessment. Centre approval and direct claim status will transfer automatically, and your account manager will be happy to transfer any unused registrations for you.

The launch of the new level 5 diploma will be delayed until 1 September 2018.

For more information on the withdrawal and launch of health and social care qualifications, please visit here.
 
Get in touch if you have any questions regarding this SASE framework.

To find out how Highfield Assessment compares to its competitors, please visit here.

Overview of key changes in health and social care

If you work in the health and social care sector, you already know that there are plenty of changes happening, particularly in the world of learning and development. 

To help you navigate all the upcoming developments, we’ve put together a quick guide of what is happening and why. 

Withdrawing the QCF 
The current Qualifications and Credit Framework (QCF) will be withdrawn to make way for the Regulated Qualifications Framework (RQF) in December 2017. In readiness for this transition and the new Skills for Care (SfC) and Skills for Health (SfH) qualifications guidelines, there will be new replacement qualifications for the health and social care sector.

Here’s what is changing:

  • units (with the same title) provided by awarding organisations no longer have to be worded exactly the same, however the content will be very similar 
  • each awarding organisation can focus on particular optional unit content within their diplomas and other qualifications for social care 

Here’s what’s staying the same: 

  • a range of high quality qualifications will still be available to meet the learning needs of those working in social care 
  • familiar levels and titles will stay for familiar qualifications, such as awards, certificates and diplomas at levels 2, 3, 4 and 5 
  • qualifications can still be made up of units 

For more information on the RQF and what this means for qualifications, go to http://www.highfieldabc.com/rqf

Key changes within the sector
Skills for Care (SfC) and Skills for Health (SfH) are working together to support the government’s agenda on integration, transferability and opportunity for learners and workers in both health and adult care services. As a result, both organisations have jointly developed the core knowledge and skills to be used within qualifications. 

To ensure that the core content developed in new RQF qualifications stays consistent and transferable, SfC and SfH have developed qualification specifications – in consultation with employers, learning providers and awarding organisations – upon which the new qualifications must be based.

The specifications outline the mandatory and minimum content expected within a particular qualification, as well as information about its size, level, assessment principles and guidance for optional units. 

The range of optional units offered within the qualifications is now open to each awarding organisation and will therefore vary. However, awarding organisations must provide a sufficient range, number, content and level to enable learners to contextualise their learning to meet needs. 

Those qualifications submitted to SfC and SfH that meet the specifications will receive approval and carry the appropriate logos, making it easier to identify which qualifications are recognised. We fully expect Highfield’s qualifications (listed below) to meet these specifications.  

New Highfield adult care qualifications 
Highfield has developed the following qualifications for the RQF: 

  • Highfield Level 2 Diploma in Adult Care (RQF) 
  • Highfield Level 3 Diploma in Adult Care (RQF) 
  • Highfield Level 4 Diploma in Adult Care (RQF) 
  • Highfield Level 5 Diploma in Leadership and Management for Adult Care Services (RQF) 
Highfield Level 2 Diploma in Care (RQF)
This new RQF qualification will replace the HABC Level 2 Diploma in Health and Social Care (Adults) for England (QCF) (600/4122/5). The HABC Level 2 Diploma in Health and Social Care (Adults) for England (QCF) will expire on 31 December 2017. Centres will have until 31 December 2019 to complete learners and apply for certification. The last date a learner can register for this qualification will be 31 December 2017.

At level 2, this new RQF qualification will be the common qualification for both the health and adult care services, allowing learners to enter either workforce.

The qualification has been written in line with the minimum requirements set out by SfC and SfH, and confirms the competence of those who work in health and adult care services in England.

The Highfield Level 2 Diploma in Care (RQF) will also link with the knowledge and skills required within the Adult Care Worker and Healthcare Support Worker apprenticeship standards, supporting roles such as adult care worker, healthcare assistant/support worker and personal assistant.

Highfield Level 3 Diploma in Adult Care (RQF)
This new RQF qualification will replace the Level 3 Diploma in Health and Social Care (Adults) for England (QCF) (600/4121/3). The HABC Level 3 Diploma in Health and Social Care (Adults) for England (QCF) will expire on 31 December 2017. Centres will have until 31 December 2020 to complete learners and apply for certification. The last date a learner can register for this qualification will be 31 December 2017.

This new RQF qualification is suitable for learners working in adult care. The qualification will develop and confirm the competence of those who work within adult care services in England.

The Highfield Level 3 Diploma in Adult Care (RQF) will also link with the knowledge and skills required within the Lead Adult Care Worker apprenticeship standard, supporting roles such as lead personal assistant and lead adult care worker.

Additionally, Highfield will also be launching (expected for November2017) the Highfield Level 3 Diploma in Healthcare Support (RQF) for those working in the health sector. There will therefore be two level 3 qualifications available from Highfield in this area.

The Highfield Level 3 Diploma in Adult Care (RQF) qualification will include the same mandatory unit content as found in the new Highfield Level 3 Diploma in Healthcare Support (RQF). (NOTE: the Highfield Level 3 Diploma in Healthcare Support (RQF) will also include some additional mandatory content, as developed collaboratively by AOs and Skills for Health).

Highfield Level 4 Diploma in Adult Care (RQF)
This new RQF qualification will replace the Level 4 Diploma in Adult Care (England) (QCF) (601/6015/9). The HABC Level 4 Diploma in Adult Care (England) (QCF) will expire on 31 December 2017. Centres will have until 31 December 2020 to complete learners and apply for certification. The last date a learner can register for this qualification will be 31 December 2017.

This new RQF qualification will contain Skills for Care’s minimum requirements that develop and confirm the competence of those who are working within adult care services in England.

The Highfield Level 4 Diploma in Adult Care (RQF) will also link with the knowledge and skills required within the Lead Practitioner in Adult Care apprenticeship standard.

Highfield Level 5 Diploma in Leadership and Management for Adult Care Services (RQF)
This new RQF qualification will replace the HABC Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (QCF) (90 Credits), pathways Adults Management and Adults Residential Management ONLY. The Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (QCF) (90 Credits) will expire on 31 December 2017. Centres will have until 31 December 2020 to complete learners and apply for certification. The last date a learner can register for this qualification will be 31 December 2017.

This new qualification will contain Skills for Care’s minimum requirements for developing and confirming the competence of those who are working within adult care services in England as managers.

The Highfield Level 5 Diploma in Leadership and Management for Adult Care Services (RQF) will also link with the knowledge and skills required within the Leader in Adult Care apprenticeship standard, supporting roles such as managers/advanced practitioners.

Withdrawal of QCF Health and Social Care Qualifications
From January 2018, only RQF qualifications will be available from Highfield. Learners who enrol on QCF qualifications prior to January 2018 should continue their study. However, they must complete their study before the certificate end date provided in the table below:

Table 1

Qualification to be WITHDRAWN Withdrawal date Certification end date SASE framework closure
HABC Level 2 Award in Awareness of Dementia (QCF) 31 December 2017 31 December 2019 N/A
HABC Level 2 Award in Awareness of End of Life Care (QCF) 31 December 2017 31 December 2019 N/A
HABC Level 2 Award in Employment Responsibilities and Rights in Health, Social Care or Children and Young People’s Settings (QCF) 31 December 2017 31 December 2019 29 December 2017
HABC Level 2 Diploma in Health and Social Care (Adults) for England (QCF) 31 December 2017 31 December 2019 29 December 2017
HABC Level 3 Diploma in Health and Social Care (Adults) for England (QCF) 31 December 2017 31 December 2020 29 December 2017
HABC Level 4 Diploma in Adult Care (England) (QCF) 31 December 2017 31 December 2020 N/A
HABC Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (QCF) (90 Credits) 31 December 2017 31 December 2020 29 December 2017

Overview of replacement qualifications in the sector

Table 2

QCF/current qualification Replacement/new qualification (RQF) Related to apprenticeship standard Qualification launch date
Health and adult care – merged qualification
Level 2 Diploma in Health and Social Care (Adults) for England (QCF) Level 2 Diploma in Care (RQF)

 

(Will include the same mandatory units as other AOs who have worked in collaboration with SFH/SFC)

 

Optional units will differ between AOs

Level 2 Healthcare Support Worker (approved for delivery) Jan 2018 launch
Level 2 Diploma in Clinical Healthcare Support (QCF)

 

Highfield Qualifications does not currently offer this qualification

Level 2 Adult Care Worker (approved for delivery)
Adult care only qualifications
Level 3 Diploma in Health and Social Care (Adults) for England (QCF)

 

Level 3 Diploma in Adult Care (RQF)

 

(Will include the same mandatory units as other AOs that have worked in collaboration with SFH/SFC)

 

Optional units will differ between AOs

Level 3 Lead Adult Care Worker (approved for delivery) Jan 2018 launch
Level 4 Diploma in Adult Care (England) (QCF)

 

Level 4 Diploma in Adult Care (RQF)

 

(Will NOT include the same mandatory units as other AOs)

 

Optional units will differ between AOs

Level 4 Lead Practitioner in Adult Care (not approved for delivery) Jan 2018 launch

What this means for you
The content changes should not impact greatly on your current delivery. However, please be aware that you must fully review the specifications of these qualifications before delivering them. 

Highfield will be creating new, updated assessment paperwork for the RQF qualifications that will be available to download from the members’ area of www.highfieldqualifications.com . Important: centres must ensure they are using the correct paperwork.

The approval criteria have not changed for the new health and social care qualifications.

Due to the changes to content within these qualifications, please be aware that the sampling of learners’ work will take place by our external quality support (EQS) team prior to certification in order for support to be provided to your centre. Therefore, we ask that you to keep us informed when you have learners’ claims to complete.

Posting courses
As our new qualifications launch on 1 January 2018, you may continue to offer QCF qualifications until 31 December 2017, as you do now.

Updates to training resources
Please be aware that Highfield International is updating its supporting training materials in line with the new qualifications and will be providing full information on this in due course.

New Highfield Health Qualification

Highfield Level 3 Diploma in Healthcare Support (RQF)
This qualification is part of a new suite of qualifications developed through Skills for Care and Skills for Health, which are working towards qualifications that have at their heart shared core competences with optional specialisms to meet the requirements of both health and adult care services.

At level 3, there will be two separate qualifications in this field. These are:

  • Highfield Level 3 Diploma in Healthcare Support (RQF)
  • Highfield Level 3 Diploma in Adult Care (RQF)

The Highfield Level 3 Diploma in Healthcare Support (RQF) qualification will include the same mandatory unit content as found in the new Highfield Level 3 Diploma in Adult Care (RQF). However, it will also include some additional mandatory content, as developed collaboratively by AOs and Skills for Health.

This qualification is also developed to align with the knowledge, skills and behaviours within the Level 3 Senior Health Care Support Worker Standard. Highfield will be offering units to support those learners who work in the following areas:

  • Adult Nursing Support
  • Mental health Support
  • Children and Young Peoples Support
Replacement/new qualification (RQF) Related to apprenticeship standard Qualification launch date
Highfield Level 3 Diploma in Healthcare Support (RQF)

 

Highfield will be offering optional units for 3 specific areas:

  • Adult Nursing Support
  • Mental health Support
  • Children and Young People Support

 

L3 Senior Healthcare Support Worker

 

Option 1: Adult Nursing Support

Option 2: Maternity Support

Option 3 Theatre Support

Option 4: Mental Health Support

Option 5: Children and Young People Support

Option 6 Allied Health Profession – Therapy Support

Nov 2017 Launch
     

The Qualification Development Team
Highfield Qualifications

Highfield joins Care Learning Coalition

Care Learning CoalitionHighfield has become part of the Care Learning Coalition (CLC), a new initiative by Skills for Care to raise the standards of training in the health and social care sector.

Developed as a network for learning and development providers who are committed to raising the quality of training, the CLC brings together Skills for Care’s endorsed providers and provides them with a certificate and logo to demonstrate their support.

The Endorsement Framework is a mark of quality that is given to the best learning and development in the adult social care sector. 

Highfield became an endorsed provider with Skills for Care for its innovative e-learning package to support learners and employers undertaking the Care Certificate, receiving the prestigious Approved e-Programme accolade being awarded Recognised e-Provider status.

The Care Certificate workbook was developed by Highfield in 2015 on behalf of the Partnership, made up of Health Education England, Skills for Care and Skills for Health. Highfield elearning’s resource was developed independently of the Partnership, but mirrors the content of the workbook and was created by the same team of health and social care sector experts.

Apprenticeship Standard for Wellbeing Support Workers

Skills for Healthwellbeing support workers has launched a consultation on proposals to develop an apprenticeship standard for the wellbeing support workers job role at Level 2 after an expression of interest for health promotion assistant was rejected by the government.

The survey aims to gather opinions on whether the new role profile looks accurate or needs amending, and will gather feedback on how employers refer to the role internally, how many people are employed in the role (or would look to employ once the apprenticeship route is available) and whether you would be able to support the new expression of interest, due to be submitted in November.

To take part in the survey, click here. To find out more on the new healthcare apprenticeship standards, click here.

If you replied to the health promotion assistant survey, or are named as part of that steering group, please also respond to this one so that a new expression of interest can be developed.

The survey runs from from 19 October until 12:00 pm on 16 November 2016.