Success for Action Counters Terrorism (ACT) e-learning

As well as being a pioneering resource to help businesses protect the public and colleagues across the country, our ACT Awareness e-learning – developed in partnership with NaCSTO and Marks & Spencer – has been top of the class when it comes to awards over the last couple of years.

ACT Awareness took TWO awards at the Outstanding Security Performance Awards held on 25 February 2021. The e-learning component took home the Outstanding Security Training Initiative award, which recognises and rewards excellent contributions to learning in the security sector. And the ACT Awareness app, developed by Urim in partnership with NaCTSO and Marks and Spencer and launched only 12 months ago, took the Outstanding Security Training Initiative award, which is a fantastic way to top off its first year of operation.

But that wasn’t all.

On 18 February 2021, the ACT Awareness e-learning was awarded one of the top awards in the Learning Impact category at the Learning Awards, which recognises businesses that have implemented any kind of learning intervention or learning programme that has had a measurable impact on outcomes.

That put the ACT Awareness e-learning up against learning programmes from some of the biggest names in the corporate world, so to have the impact of its learning recognised, and to take one of the main prizes, is a huge achievement and something we’re extremely proud of.

We are extremely, honoured to win such prestigious awards and to partner with such dedicated people from Marks and Spencer and NaCTSO.

The ACT Awareness e-learning and app provide potentially life-saving advice and the steps to follow should a terrorist attack ever happen. It tells you what you need to do to help protect your staff, customers and members of the public, making sure your business is adequately prepared for any eventuality.

Both are great for learning, and the app is a fantastic resource for businesses and their staff to have to hand should the worst ever happen. We’re hugely proud to see its value recognised in such a way.

So if you want to see what all the fuss is about, and why there are already 10,000 businesses registered to both the ACT Awareness e-learning and ACT Awareness app, just go to to play your part in keeping the public and colleagues safe.

Counterterrorism e-learning hits the news

You may have noticed the Action Counters Terrorism (ACT) Awareness e-learning in the news just before Christmas last year. The free programme, which was developed by Highfield on behalf of NaCTSO and Marks and Spencer, was opened up to the wider public, with Counter Terrorism Policing calling on the British public to become ‘CT Citizens’ in order to spot suspicious behaviour and understand what do in the event of a major incident.

The call, from Deputy Assistant Commissioner Lucy D’Orsi, Senior National Coordinator for Protective Security, prompted scores of articles across the UK media and beyond, with lead items on BBC Breakfast and national newspapers, and coverage as far away as India, Russia and Canada.

Some journalists even took the e-learning themselves to see what the fuss was about (you can read more here: The Yorkshire Post, ‘I took counter-terrorism training and this is what I learnt’

ACT Awareness e-learning is free for businesses and individuals. To sign up, go to:

We’re winners – again!

The Highfield e-learning team took TWO awards at last November’s Learning Technologies Awards for the development of the Action Counters Terrorism (ACT) Awareness e-learning, in partnership with Marks and Spencer and NaCTSO.

The two awards were:

Silver – Excellence in the design of learning content (public and non-profit sector)
Bronze – Best learning technologies project (public and non-profit sector)

It’s the third year running our e-learning team have been successful at the awards, making it quite the hat-trick!

To try out the free ACT Awareness e-learning for yourself, go to