Preparing learners for Customer Service roles

Highfield has launched a new set of work-related customer service qualifications.

With three qualifications available as an Award, Certificate or Diploma at level 1, the qualifications have been designed to give employers and training providers maximum flexibility in providing an introduction to customer service skills, as well as supporting  learners in their preparation for a role within a workplace.

For more information, go to: https://www.highfieldqualifications.com/qualifications/customer-service

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