New Qualifications for Personal Development in Employability

Highfield has been consulting with centres over the last few months to see how we could further strengthen our offer of employability.

As a result, we have released 3 new qualifications at Entry Level. We’ve also added a new unit to all of our employability qualifications. This new unit is all about ‘Keeping yourself and others safe from COVID-19’.

What’s new?
We have added 3 new personal development for employability qualifications at entry level 3 to help learners develop their knowledge and skills in order to get into work or enhance their existing abilities.

  • Highfield Entry Level Award in Personal Development for Employability (Entry 3) (RQF) – 37 GLH
  • Highfield Entry Level Certificate in Personal Development for Employability (Entry 3) (RQF) – 105 GLH
  • Highfield Entry Level Extended Certificate in Personal Development for Employability (Entry 3) (RQF) – 200 GLH

In addition to these qualifications, we have also released a new unit on COVID-19 which has been included in these new qualifications and is also added to our existing employability qualifications.

The new qualifications will be assessed mainly by a portfolio of evidence, but some units are assessed by multiple-choice examination or practical demonstration.

You will be able to purchase the required learner registrations and examination papers both online and over the phone with our customer service team.

What this means for you
Your centre can start using these qualifications as soon as you are approved to deliver them by your account manager. While there is no formal requirement for assessors to hold a qualification to enable them to deliver these, there is a recommendation for a suitable level of occupational competence.

You can familiarise yourself with the new qualification specifications that are available on our website:

Award –

Certificate –

Extended Certificate –

If you have any questions, please email your account manager directly or call us on 01302 363277.

Support for learners with remote exams

Since launching Qualify at Home in April, we’ve conducted over 3000 exams through remote invigilation!

Our 3-step distance learning solution has been supporting businesses like yours during COVID-19 restrictions and due to its popularity, we will continue to offer the service as things return to the new normal.

To help support you and your learners further, we’ve created 2 video demonstrations of the Proctor Exam platform.

These videos will guide your learners through the process of system checks, exam setup and what to do after finishing an exam:





You may wish to incorporate these videos into your course delivery so that learners understand exactly how their exams will work on the day.

Not using Qualify at Home yet? Call us on 01302 363277 or email to find out how we can enhance your processes and service offering.

Introducing VAULT: e-portfolio made easy

Vault is Highfield’s online, browser-based e-portfolio system that allows learners to complete programmes of work, from short week-long courses to apprenticeships lasting several months/years.

Designed with you in mind, Vault enables learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress.

What makes Vault different from other e-portfolio systems?
It’s so easy for both learners and providers to use, not to mention customisable and truly the best value for money.

If you’re looking for a system that is secure, simple, straightforward, and accessible for a clear fixed fee per learner, then Vault is for you!


Missed our webinar demo yesterday? You’re in luck, we’re holding another FREE webinar on Wednesday 12 August, when the Highfield team will give a demonstration of VAULT and answer audience questions live during the broadcast.

VAULT: e-portfolio made easy
Wednesday 12 August
10:00 – 11:30


Ready to get started with Vault now? Visit our website here for more information or contact us to book a demonstration on 01302 363277 or email

The Future of Food Safety on Board Superyachts

Richard Sprenger, Chairman of Highfield Qualifications, has recently collaborated with the Maritime Food Authority (MFA) in the development of a new Manager in Charge for Luxury Yachts Program.

Launched in April 2020, the MFA’s mission is to bring food safety standards on board superyachts in line with best practice ashore. Preparations of the new Manager in Charge for Luxury Yachts Program long preceded the COVID-19 outbreak, but as the superyacht industry adapts to a new kind of normal, improvements in food safety and infection control could be one of the most critical steps forward.

Read the full interview with Richard in Onboard Online here.

Functional Skills temporary flexibility extended

The Department of Education and the Education and Skills Funding Agency have released guidance about changes to apprenticeships due to COVID-19.

It has been confirmed that the temporary flexibility suspending the funding rule requiring level 2 apprentices to study towards, and attempt, level 2 functional skills assessments has been extended until 31 December 2020.

Full guidance is available on the Government’s website under Guidance for apprentices, employers, training providers, end-point assessment organisations (EPAOs) and external quality assurance providers about changes to apprenticeships due to coronavirus (COVID-19) here.

Assessment delivery options update

Highfield is pleased to announce that our qualification regulators have confirmed that with immediate effect centres can either return to business as usual in terms of carrying out exams and assessments for all qualifications that previously fell into the estimation/centre assessed grade category, or can adapt assessments using our Qualify at Home service.

Since we launched Qualify at Home in April, we’ve now conducted over 3000 exams through remote invigilation! 

Our mix-and-match Qualify at Home digital solutions include:
e-learning – award-winning, instantly available, accessible anywhere
e-assessment – regulated computer-based assessments
online or hardcopy Apprenti-kits – learning resources supporting the delivery and achievement of our qualifications. These kits support stand-alone qualifications as well as apprenticeships.
remote invigilation and assessment – at home when convenient for the learner
e-certification – downloadable ‘original’ certificates

Watch this video to find out how Qualify at Home will enable you to support your learners who are unable to attend classroom training:

Qualify at Home is here to stay, so to find out more about our service visit our website here.

Extension of pool lifeguarding certificates

Yesterday we saw non-essential businesses in England start to re-open as COVID-19 lockdown restrictions were eased, with gyms and other leisure facilities hoping to re-open from July as part of wider proposals to further open up grassroots sports.

Those working as pool lifeguards at such establishments will need to remain qualified in order to get back to work as soon as it is safe to do so, and Highfield wants to provide support and reassurance to those working in the sector.

We are pleased to confirm that certificates for our Highfield Level 2 Award in Pool Lifeguarding (RQF) qualification that were due to expire on 30 June 2020 will now be extended by three months to 30 September 2020.

You do not need to do anything for this to happen. The extension will be implemented automatically so there’s no need to get in touch. Should anything change, we will review the extension period and update you accordingly.

In the meantime, we are offering a number of our other qualifications as part of our new ‘Qualify at Home’ suite, which includes award-winning e-learning, regulated e-assessment, and remote online invigilation.

You can find out more information at

Important update: Licence-linked Security Qualifications

On 25 February 2020, Highfield sent an email communication to centres regarding the start date of the new licence-linked security qualifications. As a result of the disruption caused by the COVID-19 pandemic, the SIA has made the decision to further delay the launch of the new qualifications until 1 April 2021.

Therefore, our current qualifications have now been extended, with the last date for new learner registrations being 31 March 2021. The certification end date is now 31 August 2021.

This applies to the following qualifications.

RQF Qualifications
• Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry
• Highfield Level 2 Award for Working as a Security Officer within the Private Security Industry
• Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry
• Highfield Level 3 Award for Deliverers of Physical Intervention Training within the Private Security Industry
• Highfield Level 2 Award for Upskilling a Door Supervisor within the Private Security Industry

SCQF Qualifications
• Highfield Award for Working as a Door Supervisor within the Private Security Industry (Scotland) at SCQF Level 6
• Highfield Award for Working as a Security Officer within the Private Security Industry (Scotland) at SCQF Level 6
• Highfield Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (Scotland) at SCQF Level 6
• Highfield Award for Upskilling a Door Supervisor within the Private Security Industry (Scotland) at SCQF Level 6

Please note that the Highfield Level 3 Certificate for Working as a Close Protection Operative within the Private Security Industry qualification is not be affected by these changes.

The SIA would like to understand the impact of COVID-19 on the industry, particularly in relation to training and security providers. They have created a short survey which we encourage all security training centres complete before the deadline at 5 pm on Thursday 18 June 2020:

We will continue to update you on any further changes as they are announced. In the meantime, if you have any questions, please contact your account manager who will be happy to help you.

Ensure Staff Safety With Our COVID-Secure Courses

Our COVID-19 Secure range is a short e-learning programme to help businesses and employees manage the return to work and provide guidance on how businesses should operate after they reopen to reduce the spread of COVID-19.

We understand business environments differ greatly, so we’re creating 2 versions for both retail and office environments.

For those working in offices, the course covers the following

  • Coronavirus
  • Risk assessment – handwashing, surfaces, seating arrangements
  • Getting to work – travelling there and moving round the premises
  • Common areas
  • Working and meeting with customers, colleagues and visitors
  • Cleaning – before, during and at the end of the working day
  • Face and body coverings
  • Deliveries
  • Accidents & incidents
  • Raising concerns

For retailers, you will have access to additional content specific to your working environment.

  • Working with customers
  • Handling goods
  • Fitting rooms
  • Handling money
  • POS
  • Managing queues (inside and outside the premises)

Learners can download a certificate of completion and organisations will have the option to download and display an organisational certificate.

These training courses are ideal for businesses to issue to employees to complete either before returning to work or once they are back at work and will give your customers peace of mind that you are creating the safest possible environment.

Attend our free webinar today to get a better understanding of how these courses can benefit anyone working in office or retail environments. 


Highfield launches Award in Fundamental British Values

We are pleased to announce the launch of our brand-new qualification, the Highfield Entry Level Award in Fundamental British Values (Entry 3) (RQF).

This qualification is fully available for delivery and assessment now and aims to provide learners with knowledge of British values: democracy, the rule of law, individual liberty and mutual respect and tolerance for those with different faiths and beliefs.

It also covers the aims of Prevent, concepts of extremism, radicalisation and terrorism and the impact of extremism on both local communities and the nation. Learners will learn how to identify the warning signs of radicalisation and how to keep themselves safe.

How long is the course?
The qualification has a total qualification time of 17 hours, of which 15 are recommended as guided learning hours, and so courses should follow this duration for the typical learner.

How is the qualification assessed?
It is assessed by an internally set and assessed portfolio of evidence. Highfield has provided centres with assessment documentation they can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

How can I start to deliver?
You can start delivering this qualification now! Please contact your account manager and they can start the approval process for you.

Before delivering your courses, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements.

What supporting resources are available?
We’ve created an Understanding Fundamental British Values and the Principles of Prevent Knowledge-kit to support you with the delivery of this qualification.

This Knowledge-kit enhances the learning experience of those completing the Entry Level 3 Award. It includes both a textbook and workbook for the following unit of the Highfield Entry Level 3 Award in Fundamental British Values.

The Knowledge-kit is also available as an e-kit (please note that e-kits are subject to VAT).

Contact your account manager today for more information about learner fees, kit prices and special offers!

Interested in becoming a centre with Highfield? Contact us on 01302 363277 or email