Over 25,000 exams booked through Qualify at Home!

Since launching Qualify at Home in April 2020, Highfield has supported over 25,000 exams through our remote invigilation service.

With Qualify at Home, you can offer employers and learners the opportunity to complete their training and assessments from anywhere with an internet connection by combining aspects of our digital suite:

e-learning
Support your learners with Highfield’s award-winning e-learning. Instantly available and accessible anywhere, it’s the perfect distance learning resource.

e-assessment
Our e-assessment platform enables learners to complete regulated assessments on a computer, from anywhere with an internet connection.

Remote invigilation
Our remote invigilation service monitors learners taking e-assessments in real-time to ensure they meet exam environment requirements. A Highfield invigilator will guide your learner through the process of system checks, exam setup and help with any technical issues they may have.

“Highfield’s remote proctoring service has been revolutionary for our company and our students in this difficult time during the COVID-19 pandemic.
After the centre assessed grade process with our previous awarding body came to its conclusion, we were unsure what the future held for our students, in terms of Functional Skills assessment. We wanted to ensure fairness of assessment, opportunity to achieve and in a safe environment for our students and staff.
Fortunately, after receiving a personal recommendation from another company, Highfield were able to support Corndel to achieve these goals and keep our students on their progression route.”
Rob Darlington, Director of Skills for Business at Corndel.

Getting started couldn’t be easier. Follow our booking process here and discover what support we have to offer learners with remote exams. Our flexible pricing allows you to select the most appropriate combination to fully support your learners and clients.

Not a Highfield approved centre yet? No problem. The Highfield team will work with you to quickly navigate the approval process.

You’ll always get through to a real human being at Highfield. We answer all phone calls within three rings and respond to all emails within one working day. We stand firm by our core values of Quality, Value, Service and Integrity.

Contact sales@highfield.co.uk to find out more or call 01302 363277.

 

We’re approved to deliver even more end-point assessment standards

We’re thrilled to report that not only was Highfield approved to deliver EPA for the Coaching Professional Apprenticeship Standard in January, but we have now also been approved to deliver EPA for the Supply Chain Practitioner (Fast Moving Consumer Goods) Apprenticeship Standard and the Trade Supplier Apprenticeship Standard.

Which brings the grand total of standards we’re approved to deliver end-point assessment for to 44!

How does the Supply chain practitioner (fast moving consumer goods) role fit within my business?
Typical duties of an apprentice working in this sector could include forecasting customer demand as a Junior Demand Planner, liaising with the factories schedule production as a Junior Supply Planner, processing orders as a Customer Service Operative and working with hauliers and distribution centres as an Assistant Transport Planner. They will have a comprehensive understanding of the entire supply chain and strive to deliver the best value for their business and customer.

Find an overview of the programme structure, assessment methods and more in the coming months on our website here.

How does the Trade supplier role fit within my business?
This apprenticeship is for individuals working within a trade supplier environment in areas such as electrical, plumbing, joinery and general building supplies. They will be familiar with processing customer orders (at the trade counter and over the telephone), taking delivery of goods and have technical knowledge of the products and services offered in their trade business while building relationships and providing a high-quality service that encourages repeat business.

Find an overview of the programme structure, assessment methods and more in the coming months on our website here.

Why choose Highfield for your EPA?
We’ve done the hard work, so you don’t have to.

As one of the leading authorities on EPA in the country, we can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

This all stems from our unbeatable offer and complete assessment service, which includes: 

  • comprehensive assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for all assessors
  • a dedicated employer engagement team
  • a simple scheduling process with scheduling team on hand for support
  • the Vault – Highfield’s online, browser-based e-portfolio system that tracks every point of a learner’s journey, allows learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress

All of which adds up to thousands of happy apprentices, providers and employers!

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust Highfield to deliver.

Find the full range of standards we cover on our website here

Email us to find out more or call our team today on 01302 363277.

New Professional Cooks Qualification Launched

Further a career as a cook, commis chef, or those working in other professional catering roles that want to expand on their skills with our brand-new qualification: Highfield Level 2 Diploma for Professional Cooks (RQF).

What topics are covered?
The Level 2 Diploma for Professional Cooks covers a variety of topics:

  • the principles of food safety and health and safety
  • kitchen equipment and knife skills
  • workplace standards and professional development
  • environmental awareness
  • nutrition, special diets and allergen awareness
  • cold food preparation and presentation
  • cooking methods

How long is the course?
The total qualification time for this qualification is 670 hours, of which 365 are recommended as guided learning hours.

How is the qualification assessed?
Units 1 (Principles of Food Safety for Catering) and units 2 (Health and Safety within the workplace) are assessed through multiple-choice examination, externally set and marked by Highfield Qualifications.

Units 3-13 are assessed by an internally set and assessed portfolio of evidence. Highfield has provided assessment documentation that centres can use, which is available to download from our Members’ Area. Centres will need to have IQA processes in place and will be supported by our EQS team through engagements.

Pricing
1-99 registrations: £81 per registration
100 + registrations: £74 per registration

How can I start to deliver?
Please contact your Highfield account manager, who will be happy to start the approval process for you.

Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found on our website here.

If there’s anything else you would like to discuss, or perhaps something you want to suggest, please do contact us!

We’ve been approved to deliver end-point assessment for Coaching Professional Apprenticeships

We’re proud to report that we’ve been approved to deliver EPA for the Coaching Professional Apprenticeship Standard. Which brings the grand total of standards we’re approved to deliver EPA for to 42!

How does this role fit within my business?
This apprenticeship is for those working with a wide range of individuals and teams across organisations, empowering and engaging with them to enhance their professional performance.

In their daily work, an employee in this occupation interacts with coachees as their primary contact, bringing a fresh, independent perspective to support the individual, team or organisation with the development of its people.

Upon completion of this apprenticeship, successful apprentices will meet the requirements for registration as a Coaching Professional with one of the following professional bodies:

• The European Mentoring and Coaching Council
• The Association for Coaching
• The International Coach Federation

Find an overview of the programme structure, assessment methods and more in the coming months on our website here.

Why choose Highfield for your EPA?
We’ve done the hard work, so you don’t have to.

We can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

In fact, we’re one of the leading authorities on EPA in the country and have already worked with some of the biggest and best-known organisations in the UK, delivering thousands of successful assessments across over 40 different apprenticeship standards.

This all stems from our unbeatable offer and complete assessment service, which includes:

• comprehensive assessment resources and guidance
• engagement with external quality assurance organisations
• training and standardisation for all assessors
• a dedicated employer engagement team
• a simple scheduling process with scheduling team on hand for support
• the VAULT – Highfield’s online, browser-based e-portfolio system that tracks every point of a learner’s journey, allows learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress.

All of which adds up to thousands of happy apprentices, providers and employers!

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust Highfield to deliver.

Find the full range of standards we cover on our website here.

Email us to find out more or call our team today on 01302 363277.

Highfield launches two new catering qualifications

Spice up your offering to learners with two brand-new catering qualifications; the Highfield Level 3 Diploma for Professional Chefs (RQF) and Highfield Level 3 Diploma in Patisserie, Confectionary and Bakery (RQF).

These qualifications are designed to support learners employed in professional catering roles or for those wishing to develop their skills in the industry.

Both qualifications are fully available for delivery and assessment now, read on to find out more.

Highfield Level 3 Diploma for Professional Chefs (RQF)

What does it cover?
This qualification covers a variety of topics including:
• the principles of food safety
• kitchen etiquette
• workplace standards and professional development
• allergen awareness
• kitchen operations
• menu planning and recipe costing
• preparing, cooking and finishing food groups

How long is the course?
The total qualification time for this qualification is 712 hours, of which 454 are recommended as guided learning hours.

How is it assessed?
Unit 1 – Principles of Food Safety for Catering and Unit 2 – Health and safety within the workplace: these units are assessed through multiple-choice examination, externally set and marked by Highfield Qualifications.
Units 3-19: these units are assessed by an internally set and assessed portfolio of evidence. Highfield has provided centres with assessment documentation they can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

What is the cost?
£99 per registration

How can I start to deliver?
Please contact your account manager, and they can start the approval process for you.
Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found here.

Highfield Level 3 Diploma in Patisserie, Confectionary and Bakery (RQF)

What does it cover?
This qualification is aimed specifically at those specialising in patisserie, confectionary or bakery in their workplace.
It covers a variety of topics including:
• the principles of food safety
• kitchen etiquette
• workplace standards and professional development
• preparing, cooking and finishing food groups related to patisserie, confectionary and bakery

How long is the course?
The total qualification time for this qualification is 637 and of this 393 are recommended as guided
learning hours.

How is it assessed?
Unit 1 – Principles of Food Safety for Catering and Unit 2 – Health and safety within the workplace: these units are assessed through multiple-choice examination, externally set and marked by Highfield Qualifications.
Units 3-14: these units are assessed by an internally set and assessed portfolio of evidence. Highfield has provided centres with assessment documentation they can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

What is the cost?
£99 per registration

How can I start to deliver?
Please contact your account manager, and they can start the approval process for you.
Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found here.

End-Point Assessment Update Webinars

end-point assessment webinars

Earlier this year, the Institute for Apprenticeships & Technical Education published updated assessment plans for the Operations or Departmental Manager standard and the Business Administrator standard.

Since then, Highfield has worked hard to prepare for the changes and will be able to start running end-point assessment on the new assessment plans from 1 February 2021.

To help our customers understand the updates, we’re holding two FREE webinars which will provide an overview of the new standards and highlight key changes to the assessments.

The webinars will also focus on the new end-point assessment support materials, on-programme resources and additional support we have available to our customers. As always, the Highfield team will be on-hand to answer all your questions live during the broadcast.

Level 5 Operations or Departmental Manager EPA update
Tuesday 2 February 2021
13:00 – 14:00

BOOK NOW

Level 3 Business Administrator standard EPA update
Thursday 4 February 2021
13:00 – 14:00

BOOK NOW

You’ll find more support webinars and CPD opportunities on our booking page here.

Why not check out our YouTube channel The Highfield Group to see recordings of our previous webinars and announcements?

Subscribe to the channel and switch on alerts to receive a notification when new videos are uploaded!

New Qualification in Emergency Care for First Responders

We have listened to our customers and have responded! After a year of research and a further year of development, we are ready and proud to launch our new award in Emergency Care for First Responders.

This new pre-hospital care qualification is aimed at learners working in roles where their primary or secondary focus involves giving emergency medical care as the first responder on the scene of an accident or emergency.

It is ideal for those learners who need a wider level of knowledge than standard first aid at work qualifications. Learners may be in roles such as security operatives, close protection officers, event medical operatives, cabin crew and community first responders, among others.

In line with industry guidance, the qualification supports first responders for a period of 3 years, at which point learners will need to requalify.

What does the qualification cover?
The qualification covers topics such as assessing and responding to incidents, CPR for adults, children and infants, therapeutic oxygen therapy and catastrophic bleeding. It also covers assisting a casualty who is suffering from major injury or illness such as chest injuries, spinal injuries, heart attack and anaphylaxis.

How is this qualification delivered?
Courses leading to the qualification must take a minimum of 30 contact hours over at least 4 days. Requalification courses must take a minimum of 18 contact hours over 3 days. Blended learning is permitted as long as the specified requirements are abided by.

To effectively deliver and assess the qualification, centres must have various equipment and resources in place, which are listed in full within the qualification specification. In addition, centres must not exceed the ratio of 1 tutor or assessor to 8 learners.

How is this qualification assessed?
This qualification is assessed by the following two methods:

  1. Practical assessment – Learners must demonstrate practical skills in first aid and emergency care which is captured on a practical assessment matrix.
  2. Theory assessment – Learners must answer 55 multiple-choice questions which are internally marked by the assessor.

Highfield has produced clear and succinct assessment paperwork to support centres with the assessment and quality assurance process.

What are the registration fees?
The price of registration and certification per learner is £24.50

How can I start to deliver?
You can start to deliver these qualifications now. Please contact your account manager, and they can start the approval process for you.

Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found on our website here. 

Functional Skills Support Webinars

Here at Highfield, we understand the importance of keeping our customers informed and offering whatever support we can during these challenging times.

One area we feel we can provide real help and guidance for is functional skills, which is why we’ll be holding two FREE Functional Skills Support webinars in the new year.

These webinars will discuss key trends and support strategies for both the Level 1 and Level 2 English Functional Skills and the Level 1 and Level 2 Mathematics Functional Skills.

English Functional Skills Support Webinar
Thursday 14 January 2021
14:00 – 15:00
This live Q&A session will facilitate enquiries for both reading and writing, while also allowing sharing of best practice and hints and tips for areas of concern. Topics include:

  • question types and staggered answers
  • expected comparative answers (including conveyance at Level 2)
  • purpose and related vocabulary
  • the differences between features
  • meeting the needs of purpose and audience

BOOK NOW

Maths Functional Skills Support Webinar
Tuesday 19 January 2021
14:00 – 15:00
This live Q&A session will facilitate enquiries for both calculator and non-calculator, while also allowing sharing of best practice and hints and tips for areas of concern. Topics include:

  • question types and allocation of marks
  • demonstration of mathematical methods
  • the differences between levels
  • onscreen vs paper-based

BOOK NOW

You’ll find more support webinars and CPD opportunities on our booking page here.

Why not check out our YouTube channel The Highfield Group to see recordings of our previous webinars and announcements?

Subscribe to the channel and switch on alerts to receive a notification when new videos are uploaded!

Highfield Christmas Closing Hours

We would like to take this opportunity to thank all our loyal customers for continuing to work with Highfield during what has turned out to be a challenging year for everyone.

We know that for some of you, business continues over the festive break, so we wanted to ensure that you are fully aware of our deadlines for placing your orders and when to expect delivery.

Our Highfield offices will close from 5:30 pm on Tuesday 22 December 2020 and will reopen at 8:30 am on Monday 4 January 2021.

If your order is urgent, please ensure it is placed by midday on Friday 18 December. Our Christmas elves will make sure it’s sent via next day delivery, so you receive it in good time.

If your order is not so urgent, please place it by midday on Monday 21 December 2020, and you’ll receive it over the Christmas and New Year period.

Any orders placed after these dates and times will be despatched when our offices reopen on Monday 4 January 2021.

Before our teams embark on a well-earned break, we’d like to reassure you that our promise to all Highfield customers is still very much the same, and we stand firm by our core values of Quality, Value, Service and Integrity.

So, on behalf of everybody at Highfield, we wish you a Merry Little Christmas and look forward to seeing you in what we hope will be a healthier and happier 2021!

20 brand-new qualifications launched!

Our Qualification Development team have been very busy over the past couple of months, launching 20 brand-new qualifications in subjects like Mental Health and Wellbeing, Health and Social Care, Personal Development for Employability and IT User Skills, just to mention a few.

More information including the qualification specifications outlining all learning outcomes, assessment criteria and centre requirements can be found by following the links below.

NEW MENTAL HEALTH AND WELLBEING QUALIFICATIONS
Highfield Level 1 Award in an Introduction to Mental Health and Wellbeing (RQF) https://www.highfieldqualifications.com/qualifications/mental-health-and-wellbeing/L1MentalHealthandWellbeing
Highfield Level 1 Award in Health and Wellbeing (RQF)
https://www.highfieldqualifications.com/qualifications/mental-health-and-wellbeing/level-1-award-health-and-wellbeing
Highfield Level 2 Certificate in Mental Health (RQF)
https://highfieldqualifications.com/qualifications/mental-health-and-wellbeing/Level-2-Certificate-Mental-Health

NEW HEALTH AND SOCIAL CARE QUALIFICATIONS
Highfield Level 1 Award in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF)
https://highfieldqualifications.com/qualifications/health-and-social-care/level-1-award-introduction-health-social-care-childrens-young-peoples-settings
Highfield Level 1 Certificate in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF)
https://highfieldqualifications.com/qualifications/health-and-social-care/level-1-certificate-introduction-health-social-care-childrens-young-peoples-settings
Highfield Level 1 Diploma in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF)
https://highfieldqualifications.com/qualifications/health-and-social-care/level-1-diploma-introduction-health-social-care-childrens-young-peoples-settings

NEW EMPLOYABILITY QUALIFICATIONS
Highfield Entry Level Award in Personal Development for Employability (Entry 3) (RQF)
https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-award-pde
Highfield Entry Level Certificate in Personal Development for Employability (Entry 3) (RQF)
https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-certificate-pde
Highfield Entry Level Extended Certificate in Personal Development for Employability (Entry 3) (RQF)
https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-extended-certificate-pde

NEW DIGITAL SKILLS AND ICT QUALIFICATIONS
Highfield Level 1 Award in IT User Skills (RQF) https://www.highfieldqualifications.com/qualifications/digital-skills/level-1-award-it-user
Highfield Level 1 Certificate in IT User Skills (RQF) https://www.highfieldqualifications.com/qualifications/digital-skills/level-1-cert-it-user
Highfield Level 1 Diploma in IT User Skills (RQF) https://www.highfieldqualifications.com/qualifications/digital-skills/level-1-dip-it-user
Highfield Level 2 Award in IT User Skills (RQF) https://www.highfieldqualifications.com/qualifications/digital-skills/level-2-award-it-user
Highfield Level 2 Certificate in IT User Skills (RQF) https://www.highfieldqualifications.com/qualifications/digital-skills/level-2-cert-it-user
Highfield Level 2 Diploma in IT User Skills (RQF) https://www.highfieldqualifications.com/qualifications/digital-skills/level-2-dip-it-user

NEW FINANCIAL SERVICES QUALIFICATIONS
Highfield Level 1 Award in Computerised Payroll (RQF)
https://www.highfieldqualifications.com/qualifications/finanical-services/level-1-award-computerised-payroll
Highfield Level 2 Certificate in Computerised Payroll (RQF)
https://www.highfieldqualifications.com/qualifications/finanical-services/level-2-certificate-computerised-payroll

NEW HEALTH AND SAFETY QUALIFICATION
Highfield Level 1 Award in Health and Safety Awareness (RQF) https://www.highfieldqualifications.com/qualifications/health-and-safety/level-1-award-health-and-safety-awareness

NEW CONSTRUCTION QUALIFICATION
Highfield Level 1 Certificate in Construction Activities (RQF) https://www.highfieldqualifications.com/qualifications/construction/level-1-cert-construction-activities

NEW LOGISTICS QUALIFICATION
Highfield Level 1 Certificate in an Introduction to Warehousing (RQF) https://www.highfieldqualifications.com/qualifications/logistics/level-1-intro-to-warehousing

All these qualifications are fully available for delivery now. Interested? Contact your account manager on 01302 363277 for more information or to start the approval process.