Highfield urges common sense approach to licence applications 

One of the leading exam boards for licensing courses has urged Local Authorities to adopt a common-sense approach when it comes to requesting qualification certificates during the COVID-19 lockdown. 

Highfield Qualifications, which awards the Level 2 Award for Personal Licence Holders (APLH) and the Scottish Certificate for Personal Licence Holders (SCPLH) at SCQF Level 6 made the plea after it was contacted by a number of learners who had been told the digital certificates it issues were not valid when applying for licences.  
Under the terms of the Licensing Act, digital certificates, sometimes known as e-certificates, are considered to be ‘originals’ and are therefore a valid way for applicants to demonstrate they have achieved the required qualification.  
Jason Sprenger, Highfield Chief Executive said, ‘Digital certificates or e-certificates have been considered as originals for a number of years now, and are a valid means under the terms of the Licensing Act for anyone to prove they have the necessary qualification required for an alcohol licence. However, some Local Authorities have always refused to accept them, instead insisting on hard copies, which need to be processed manually.  
Highfield, our centres and our learners would really appreciate the support of Local Authorities during the COVID-19 lockdown, so that together we can ensure no applicants are disadvantaged and are able to confidently prepare themselves for a return to work when the time comes.  
Highfield’s plea comes shortly after the Institute of Licensing issued guidance, Protocol for Licence Applications & Hearings Under The Licensing ACT 2003 During the COVID-19 Pandemic, which states that Local Authorities should adopt an online, digital-first approach to licensing issues throughout the current situation. 
Local Authorities can check any applicant’s certificate, completely, free of charge, using its CheckCert service at https://checkcert.highfieldqualifications.com/ 

For more information on Highfield Qualifications, go to www.highfieldqualifications.com  


End Point Assessment – Portfolio and Project Submissions

Want to know what it’s like working with Highfield for end-point assessment?

Watch the recording of Highfield’s End-Point Assessment – Portfolio and Project Submissions webinar which took place on Tuesday 31 March.

In this, the Highfield Assessment team dissect the myths around this area of EPA and provide guidance based on our own experiences of good and bad practice.

The webinar covered in detail areas around Portfolio and Project Submissions including: ·

  • a brief introduction to Highfield Assessment
  • guidance on portfolio and project submissions
  • using matrix documents
  • evidencing criteria
  • the provider’s involvement
  • best practice document sharing
  • lessons learned and myth-busting

Once again, the Highfield team were online to answer all audience questions live, on-air during the broadcast.

This FREE webinar took place on Tuesday 31 March 2020. The information provided was correct at the time of broadcast.

To see register for our future webinars, go to https://centres.highfieldqualifications.com/Events/Default.aspx

Extension of pool lifeguarding certificates 

With the current COVID-19 situation affecting the country, and gyms, swimming pools and leisure facilities being asked to close, we wanted to provide some reassurance to those working in the pool lifeguarding sector.  
We are pleased to announce that certificates for our Highfield Level 2 Award in Pool Lifeguarding (RQF) qualification that were due to expire on or before 30 June 2020 will now be extended by three months to support you through this difficult period.  
You do not need to do anything for this to happen, so there’s no need to get in touch. The extension will be implemented automatically.   
Should the current period of uncertainty continue, we will review the extension period and update you accordingly.  
In the meantime, please contact us on 01302 363277 or email info@highfield.co.uk if you have any questions.

Webinar: Qualify at Home

Webinar: Qualify at Home – turn home working into home qualifying with Highfield

Our digital portfolio can help keep your business on the front foot during the COVID-19 crisis.

Offer your candidates and clients, even those in isolation, an alternative with our complete 3 step ‘Qualify at Home’ suite.

What you’ll learn from the webinar:

How our ‘Qualify at Home’ suite works

E-learning – award winning, instantly available, accessible anywhere.

E-assessment – regulated assessments on your computer.

Remote online invigilation – at home when convenient with the learner.

We’ll show you how to:

• Let learners learn AND qualify from home or anywhere in the country.

• Enable home and work-based test to be undertaken without an invigilator present.

• Conduct test under normal exam conditions set out by Ofqual

Highfield – supporting your business and learners during COVID-19.

This FREE webinar took place on Tuesday 24 March 2020. The information provided was correct at the time of broadcast.

For more information on our webinars, go to https://centres.highfieldqualifications.com/Events/Default.aspx

Highfield statement: We’re still here to help you

Further to the Prime Minister’s statement to the nation on 23 March 2020, we’ve had a number of enquiries asking if we are still open for business. 

The good news is that we are, though of course we are observing the relevant guidance on social distancing and we are adapting to home working, many of us whilst home schooling.  

We now have telephone lines set up at home and teams in place to support our customers. It won’t be as ‘slick’ as usual, and we may sometimes need to ask relevant departments to ring you back, but rest assured, we will get back to you. 

If you require anything please do not hesitate to ring through, however, you can also send an email to info@highfield.co.uk and we will ensure that the message is answered by the relevant team. 

We are determined to make it as ‘business as usual’ as we possibly can, and we are still answering every call and every email as quickly as possible. To that end you can still contact us on the normal details.  
We are very aware that ‘faceto-face’ training is not possible at the moment, so to support our centres we have launched a new initiative called ‘Qualify at Home’. We hope our new 3step process can help keep your business on the front foot during the COVID-19 crisis, and turn home working into home learning and qualifying.  

Qualify at Home brings together remote invigilation, e-assessment and e-learning (or ekits). That means you can now offer customers a solution, whether they’re working from home or even in isolation. 

You can find out more here: https://www.highfieldqualifications.com/distance-learning  

You can also join one of our free webinars explaining more on Qualify at Home here: https://centres.highfieldqualifications.com/Events/Default.aspx  

 These are uncertain times, but we’re still here. Please feel free to get in touch with us to see how we can support your business through this difficult period.  

 Best wishes  

 Richard, Jason and Chris 

Free webinars to help your business keep going

Next week we’ll be hosting free webinars every day to explain more on ‘Qualify from Home’, which allows you to offer candidates and clients, even those in isolation, remote e-learning, assessment and invigilation.

‘Qualify at Home’ allows you to turn home working into home learning and qualifying!

Our digital portfolio will help you to keep your business on the front foot during the COVID-19 crisis.

Offer your candidates and clients, even those in isolation, an alternative with our complete 3 step ‘Qualify at Home’ suite. 

For more info on ‘Qualify at Home’, go to https://www.highfieldqualifications.com/distance-learning

‘Qualify at Home’ from Highfield

Turn home working into home learning and qualifying!

Our digital portfolio can help keep your business on the front foot during the COVID-19 crisis. Offer your candidates and clients, even those in isolation, an alternative with our complete 3 step ‘Qualify at Home’ suite. 

The 3 step ‘Qualify at Home’ suite 

  • E-learning – award winning, instantly available, accessible anywhere.
  • E-assessment – regulated assessments on your computer.
  • Remote online invigilation – at home when convenient with the learner.

Features benefits

  • Let learners learn AND qualify from home or anywhere in the country.
  • Enable home and work-based test to be undertaken without an invigilator present.
  • Test conducted under normal exam conditions set out by Ofqual.

What you’ll need

  • Isolated area
  • Laptop or PC
  • Smartphone 
  • Webcam 

Setting up is easy. The whole process takes just 5 minutes, with our expert staff on hand to support. 

Keep your learners and business on track. 

Call 01302 363277 or email info@highfield.co.uk for more information.

For more information, go to https://www.highfieldqualifications.com/distance-learning 

You can also check out the leaflet below. 


Further guidance on the safe use of manikins  

Further to the guidance we issued earlier this week (9 March 2020), we have additional information on the safe use of manikins amidst the concerns around the COVID-19 virus.  

The First Aid Quality Partnership have liaised with the Health and Safety Executive (HSE), NHS England Microbiologists and Resuscitation Council (UK) regarding the matter and issued the following guidelines. 

With manikin hygiene procedures in place, the biggest risk in a classroom environment is handtosurface/surfacetohand contamination. 

The correct manikin hygiene procedures you should implement are:  

  •  ensure manikins have one-way valves – these and the lungs should be replaced after each session. 
  • use sanitiser/alcohol wipes between each learner and allow this to dry naturally. Use this not only on the mouth, but wherever hands have been placed, including the chest, nose and forehead. 
  • enforce strict classroom hygiene and exclude anyone exhibiting signs of a respiratory illness.  

NHS England consultant microbiologist advice is that the above is sufficient. However, if you want double protection, you should also issue learners with an individual CPR face-shield.  

If this is re-used by the learner, ensure it is used the same way around each time. Issuing a face shield is also likely to give significant reassurance to learners. 

Further guidance is available here.
You can also find further guidance from the Resuscitation Council UK website here:  


 Giving CPR in a real-world environment  

Advice for those who may need to give CPR in real-life situations has also been published.  
The Resuscitation Council UK recommend that if you are concerned about contracting the virus, not to put your ear down to the mouth to check for breathing, but instead to look for signs of breathing/life.  
If concerned, give compressions only as this is much better than no CPR at all.  
It should be remembered that in the case of paediatric arrest or where there is a delayed ambulance response, not giving rescue breaths could significantly reduce chances of survival, compared to the (at present) unlikely risk of contracting COVID-19, which may only result mild symptoms if you are healthy.  

Further guidance can be found here: https://www.resus.org.uk/media/statements/resuscitation-council-uk-statements-on-covid-19-coronavirus-cpr-and-resuscitation/covid-community/ 
We will bring you further updates and guidance as we receive it.  
In the meantime, trainers should make themselves aware of the government guidance and ensure that they adhere to it by visiting: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public. 

You can also visit our webpage which provides general guidance on coronavirus: https://www.highfieldelearning.com/guidance/coronavirus-covid19 


Handwashing guidance for Coronavirus (COVID-19)

We’ve published handwashing guidance on Coronavirus (COVID-19), along with a free, downloadable poster for your workplace, office or staffroom.

You’ll find tips on prevention, what to watch out for, as well as short videos on handwashing and hand sanitising.

Free A4 poster for your workplace

We’ve created a FREE A4 poster for workplaces, offices, staff rooms and canteens that explains how to prevent the spread of Coronavirus. 

Coronavirus handwashing poster

Get your poster

What is COVID-19?

COVID-19 is a newly identified illness caused by a virus called coronavirus. It can affect your airways and lungs. Coronaviruses are a family of viruses that cause mild diseases such as the common cold  or more severe diseases such as Severe Acute Respiratory Syndrome (SARS). People who are infected can go on to develop problems with breathing and Pneumonia.

Symptoms of Coronavirus

Most patients have mild symptoms with some developing more severe symptoms.

You should look out for: 

How is Coronavirus spread?

Coronavirus (COVID-19) infection is spread in a similar way to the common cold, i.e. through close contact with someone with coronavirus via coughs and sneezes or through hand contact. A person could be infected by touching contaminated surfaces if they have not washed their hands.

Currently, it is thought that is spread through human to human transmission and early indications suggest that it may be spread through the direct or indirect contact with infected respiratory body fluids.

There is no evidence that humans can be infected with coronavirus by animals but it is always good practice to wash your hands after contact with animals.

How can Coronavirus be prevented?

Handwashing and hand sanitising guidance videos

Some face masks can be effective and will be worn by health workers in hospital and clinical settings. People who are infected may be advised to wear a face mask, however, it should be the correct type of mask as advised.

Ill-fitting face masks will be of little value as they will not effectively filter the virus.

If you think you have been in close contact with someone infected, or has of the symptoms listed call 111 or use the online 111 coronavirus service and follow the advice given.

And remember, there’s more comprehensive guidance and resources on our dedicated Coronavirus page.