New digital skills qualifications from Highfield

We’ve launched a comprehensive suite of qualifications for businesses and individuals looking to improve their digital skills, and to meet the needs of providers looking to make the most of their Adult Education Budget (AEB).

Local Enterprise Partnerships (LEPs) right across the country are putting digital skills right at the top of their agendas, meaning providers will need to engage with employers and learners alike to provide digital-focused curriculum.

So, to help you meet this demand, we’ve developed a complete suite of SIX brand new, regulated digital qualifications that will meet the requirements of LEPs while providing learners and businesses with the digital skills that are now vital in nearly ever workplace.

The qualifications are:

And the great news is that approved Highfield approved centres can now register to be among the first to deliver these qualifications.

For more on the complete suite, go to https://www.highfieldqualifications.com/qualifications/digital-skills

New qualification for safe use of mechanical restraints (handcuffs)

We’re always looking to provide our centres with the qualifications and resources to help them and their learners tackle the major issues in the security sector. 

That’s why with use of mechanical restraints such as handcuffs – and the implications of getting it wrong – frequently in the news, we’ve launched a new qualification to help you make sure learners get it right.

The Highfield Level 3 Award in the Safe Use of Mechanical Restraints (Handcuffs) RQF covers the legislation surrounding the use of mechanical restraints such as handcuffs, and teaches learners their safe and effective use in a lawful manner.

The qualification is suitable for learners who are already licensed to practice by the Security Industry Authority (SIA) to practice, as well as civil enforcement and community safety accredited persons.

It is assessed by an open response workbook and a practical assessment, and has a total qualification time of 12 hours with 8 recommended guided learning hours.

You can find out more about the qualification now by going to https://www.highfieldqualifications.com/qualifications/security/mechanical-restraints

Have you updated your functional skills invigilation procedures?

We really want to ensure that you are up to date, particularly with the key regulatory requirement for centres to ensure that the new reformed functional skills exams are independently invigilated.

If an exam has not been independently invigilated, Highfield will not be able to accept the assessments and learners will have to retake the exam.

We are always here to support and explain if you need any further information or clarification.

As you’ll be aware, from 1 September 2019, we began offering the new reformed functional skills qualifications, giving you the opportunity to provide your customers with the very latest and most up-to-date qualifications available.

Please could we politely ask you to once again familiarise yourself with the updated guidance and policies in line with your centre agreement with us.  There have been significant changes to the invigilation requirements for the reformed qualifications, which Highfield approved centres must comply with. 

To remind you, we have highlighted the key points below:

8. Invigilators

8.1 The invigilator must not be related to learners. It is the centre’s responsibility to ensure that the invigilator is suitable to invigilate examinations.

8.2 A functional skills subject tutor must not be involved in the invigilation of that subject, even if they have not taught those candidates (i.e. a  functional skills English tutor must not invigilate any functional skills English exam and a functional skills maths tutor must not invigilate any functional skills maths exam, regardless of the level they teach).

8.3 In conjunction with 2.8.1, the invigilator must sign the Functional Skills Invigilator Declaration prior to invigilating an onscreen functional skills examination.

All of the above can be found in the Highfield Qualifications’ Examination & Invigilation Regulations (Functional Skills) document, which you can download from the members’ section of www.highfieldqualifications.com at any time.

Alternatively, if you have any questions or concerns about the new processes, please contact your account manager who will be more than happy to help.

Two new locksmithing qualifications from Highfield

To highlight the professionalism of the industry and to provide reassurance to customers, Highfield Qualifications has worked with leading locksmithing experts to develop two new, Ofqual-regulated qualifications:

Highfield Level 3 Diploma for Commercial Locksmiths and Property Security

Highfield Level 3 Diploma for Automotive Locksmiths and Vehicle Security

These qualifications mark a major change within the industry, ensuring a nationally recognised standard of training for the locksmith and building security sectors.

The objective of these qualifications is to provide learners with an understanding of the responsibilities and practices of locksmiths and security engineers. Learners will gain knowledge of preparing and maintaining equipment, customers’ keys and records; diagnosing and rectifying faults on domestic security devices and door hardware; the principles, opening methods and installation techniques of different lock types and much more.

For more information, go to https://www.highfieldqualifications.com/qualifications/locksmithing

Our customer services qualifications are now funded

Earlier this year we launched three brand new customer service qualifications to provide more thorough coverage of the area.

And we’re delighted to be able to tell you that the qualifications are now eligible for funding.

The three qualifications are:

Highfield Level 1 Award in Work-Related Studies for the Customer Service Sector

Highfield Level 1 Certificate in Work-Related Studies for the Customer Service Sector

Highfield Level 1 Diploma in Work-Related Studies for the Customer Service Sector

All three have been designed to give employers and training providers maximum flexibility in providing an introduction to customer service skills, as well as supporting learners in their preparation for a role within a workplace.

For more information, go to https://www.highfieldqualifications.com/qualifications/customer-service

We’ve changed the way we schedule end-point assessments

To help you better prepare your apprentices, we’ve recently changed the way we schedule end-point assessments (EPA).

The changes were rolled out on 1 September 2019, and now, instead of us contacting you to book an assessment, we’ll ask that you contact us once you and your apprentices have completed your Gateway meetings. 

We know from speaking to the businesses and providers we work with on EPA that many of you discuss plans and preparations with your apprentices at Gateway, meaning details of assessment arrangements are better received after this point.

We also know from our own experience of having booked in thousands of EPAs, that this approach leads to fewer cancellations and changes, resulting in less disruption for all concerned, especially the apprentices. 

And so far, the new process has been a great success. Here’s what you need to do:

Though we’ve made these changes, we appreciate one size doesn’t fit all and are committed to offering flexibility in our services. So if you’d prefer your apprentices continue to be scheduled as they have been or by following an alternative process, please get in to touch so we can discuss your individual needs.

If you have any questions about the information above, please contact your account manager, who will be happy to help.

For more on Highfield Assessment, go to www.highfieldassessment.com

Round-up of our recent EPA approvals

It’s not long now until Christmas and a brand new year (yes, we know….).

So as we begin the countdown to the end of 2019, here’s a summary of the latest of the 37 standards we’ve recently been approved to deliver end-point assessment (EPA) for:

Regulatory Compliance Officer:
https://www.highfieldassessment.com/apprenticeship-standards/business-administration-management/regulatory-compliance-officer

Pharmacy Services Assistant:
https://www.highfieldassessment.com/apprenticeship-standards/business-administration-management/regulatory-compliance-officer

Security First Line Manager:
https://www.highfieldassessment.com/apprenticeship-standards/protective-services/security-first-line-manager

Improvement Practitioner standard:
https://www.highfieldassessment.com/apprenticeship-standards/business-administration-management/improvement-practitioner

Why choose Highfield for your EPA?
We’ve done the hard work, so you don’t have to.

We can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

In fact, we’re one of the leading authorities on EPA in the country and have already worked with some of the biggest and best-known organisations in the UK, delivering thousands of successful assessments across over 30 different apprenticeship standards.

This all stems from our unbeatable offer and complete assessment service, which includes:

  • assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for assessors to ensure fair, consistent and reliable assessments
  • our own dedicated employer engagement team
  • a simple scheduling process, with a scheduling team on hand to support you
  • a digital dashboard that tracks every point of a learner’s journey, allowing you to gather data, generate reports and action tasks
  • and most importantly, our understanding of both apprentice and employer requirements

All of which adds up to thousands of happy apprentices, providers and employers!

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust us to deliver.

Find out more by dropping us a line at info@highfieldassessment.com or by calling 01302 363277/0845 2260350.

Or go to www.highfieldassessment.com

Highfield Qualifications is recognised as an end-point assessment organisation (EPAO) by the Education and Skills Funding Agency (ESFA) and sits on the Register of End Point Assessment Organisations. Our EPA services are delivered through our Highfield Assessment brand.

 

Further success for Highfield Assessment

People celebratingIt’s been a fantastic 2019 for Highfield Assessment, with the organisation consolidating its position as one of the leading end-point assessment organisations (EPAO) in the country.

Of course, it’s easy to sing your own praises. So we thought we’d let our figures, and more, importantly, our customers, speak for themselves.

To date, we have:

  • assessed over 4000 learners
  • been approved for 37 separate standards
  • contracted with 800 employers and 180 training providers

So how have we achieved such success? Here’s what our customers had to say:

‘Highfield provides a flexible and professional end-point assessment service that has been tailored to our needs. Their guidance and support helps to prepare our apprentices for their assessments, which is demonstrated in the incredible results they achieve.’
Howdens

‘We have worked with Highfield for a number of years and have had nothing but positive experiences. Highfield’s customer service is exceptional which has helped us build a positive relationship with them. Highlights for us are that their EPA process is flexible and accommodates the needs of the learner and the employer.’
Southampton Football Club

‘Providing high quality, compassionate healthcare is at the heart of everything we do at HCA Healthcare UK. Highfield deliver a consistent, high quality, EPA experience for our colleagues which makes them the perfect partner for our business.’
HCA Healthcare

To find out more about how we can help you with end-point assessment, go to www.highfieldassessment.com

20 years of Highfield e-learning

Anniversary cakes with candlesOver the past few months we’ve been celebrating 20 years of Highfield e-learning, and we’ve had more than a few highlights over the years. 

Not only have we worked with some of the biggest and best-known brands on the planet, we’ve had plenty of award success too, taking multiple titles at the prestigious Learning Technologies Awards, the biggest education technology awards in Europe and open to some of the world’s most famous digital names.

We’ve also recently helped develop the Action Counters Terrorism (ACT) e-learning in partnership with the National Counter Terrorism Security Office (NaCTSO) and Marks & Spencer. To date, hundreds of thousands of individuals and thousands of businesses have used the free-to-access e-learning, making it officially the most successful counter-terrorism programme for businesses ever rolled out in the UK. And now it’s going global, with international versions in development.

We could go on and on about our successes, but perhaps our customers can say it better than we can.

So here’s the team at Elior, one of our oldest customers, wishing Highfield e-learning happy birthday and explaining why they’ve worked with us for so long. 

To find out more on how Highfield e-learning can help your business, go to www.highfieldelearning.com

We’ve improved our EPA offer even further

We already have one of the biggest and best offers for end-point assessment (EPA) in the apprenticeship sector.

But we’re not ones to sit on our laurels and think the job’s done.

So we’re delighted to have been approved to deliver EPA for TWO new apprenticeship standards, the Regulatory Compliance Officer standard and the Pharmacy Service Assistant standard.

That brings to 37 our grand total for standards we’re approved to deliver EPA for. And we’ve no doubt we’ll be hitting the big 4-0 very soon!

How do these roles fit within my business?
Regulatory compliance officers support compliance activities within a range of businesses and liaise with frontline regulators, providing monitoring and oversight of compliance activities in the wider supply chain to assure product and process quality and safety, as well as legality. In the public sector, they perform regulatory services functions within local authorities such as environmental health, fire safety, licensing or trading standards, as well as monitoring compliance teams within national regulators.

Pharmacy services assistants provide a variety of pharmacy and medicine services to patients, the public and healthcare teams, and are involved in the supply, preparation and assembly of medicines and products. They are responsible for ordering and receiving medicines, as well as their storage, and work to standard operating procedures (SOPs).

You can find the full range of standards we cover here: https://www.highfieldassessment.com/apprenticeship-standards

Why choose Highfield for your EPA?
We’ve done the hard work, so you don’t have to.

We can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

In fact, we’re one of the leading authorities on EPA in the country and have already worked with some of the biggest and best-known organisations in the UK, delivering thousands of successful assessments across over 30 different apprenticeship standards.

This all stems from our unbeatable offer and complete assessment service, which includes:

  • assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for assessors to ensure fair, consistent and reliable assessments
  • our own dedicated employer engagement team
  • a simple scheduling process, with a scheduling team on hand to support you
  • a digital dashboard that tracks every point of a learner’s journey, allowing you to gather data, generate reports and action tasks
  • and most importantly, our understanding of both apprentice and employer requirements

All of which adds up to thousands of happy apprentices, providers and employers!

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust us to deliver.

Find out more by dropping us a line at info@highfieldassessment.com or by calling 01302 363277/0845 2260350.

Or go to www.highfieldassessment.com

Highfield Qualifications is recognised as an end-point assessment organisation (EPAO) by the Education and Skills Funding Agency (ESFA) and sits on the Register of End Point Assessment Organisations. Our EPA services are delivered through our Highfield Assessment brand.