New retail qualifications for team leaders and managers

New Retail QualificationsNew qualifications that will train the next generation of retail team leaders and managers have been launched by Highfield Qualifications.

The qualifications – the Highfield Level 3 Diploma for Retail Team Leaders (RQF) and the Highfield Level 4 Diploma for Retail Managers (RQF) – have been developed to support learners completing the relevant retail apprenticeship standards and can be used to assess learners for end-point assessment readiness.

Both qualifications cover the knowledge and skills of the relevant standard. The level 3 diploma provides learners with knowledge and understanding of key areas such as understanding customer profiles and business requirements, brand standards, business objectives, market position and maximising performance.

Likewise, the level 4 diploma helps learners to understand more on the key drivers of the customer journey, the recruitment and retainment of staff, product ranges, brand development and promotions and trends.

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