More success for counter-terrorism training

It’s over 18 months since we launched the Action Counters Terrorism (ACT) Awareness online learning we developed in partnership with Marks & Spencer on behalf of NaCTSO.

In that time it’s gone on to notch up a number of successes as more and more businesses turn to it to keep their staff and customers safe.

Since its launch, over a quarter of a million individuals have completed ACT Awareness training, making it one of the most successful counter-terrorism courses ever launched.

And it took the Continuity and Resilience Innovation 2019 award at the Business Continuity Institute (BCI) Awards in May, which recognise the outstanding contributions of business continuity, risk and resilience professionals and organisations living or operating within the European region.

The online learning was also the focus of a BBC News about two women who survived terror attacks in London. During the feature, Counter Terrorism Policing’s National Coordinate for Protect and Prepare, Chief Superintendent Nick Aldworth said, ‘It is so important that as many people as possible arm themselves with this crucial advice. It is 45 minutes that could potentially save your life’.

Finally, towards the end of 2018, we were hugely proud to see two of our team receive official commendations from the Metropolitan Police for their outstanding contribution to counter-terrorism training.

Ashley Reddy and Shelley Houlbrook received their commendations for their work on the ACT Awareness online learning at a ceremony at New Scotland Yard on 30 November.

That’s not the end of the story however, and we’re already looking at what’s next for ACT Awareness. Currently the ACT editorial board are exploring ways to develop an international version of the online learning, having received enquiries from the Netherlands, the USA and Australia.

And a rail specific version is being developed by Highfield e-Learning in partnership with the Department for Transport and British Transport Police, with a launch expected for later in 2019.
In the meantime, however, if you still haven’t tried the ACT Awareness online learning, which is completely free, go to

2 thoughts on “More success for counter-terrorism training


    I would love to register with your authority such SIA and other . I am currently doing Masters dissertation with University of South Africa. I have obtained security related courses on a management level. upon the request I will furnish you with relevant qualifications if need arise.

    ME Thoka

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