Highfield Chairman Richard Sprenger was one of the main speakers at this year’s Vision Conference, held as part of The Hotel Show 2015 at Dubai World Trade Centre.
The conference, which took place from 17 to 19 September 2015 – and is now in its third year – offers the latest insights, trends and market intelligence across the hospitality sector. Richard spoke to a packed audience of experts and industry leaders on the importance of improving food safety in hotels, and how it can impact on compliance and reputation.
Richard said, ‘The Vision Conference was a great opportunity to talk to the hospitality sector about the importance of food safety, and how it can impact on everything else you do. Getting food safety wrong can completely ruin a customer’s experience of your business and risk you falling foul of the authorities. What’s more, damage to reputation through an entirely preventable incident can be incredibly hard to put right’.