Vocational and Technical Qualifications – Results and Assessment Method

During these extraordinary times, Highfield would like to provide some reassurance for learners who have undertaken vocational and technical qualifications (VTQs), following the decision taken by the Government earlier this week to revert to centre assessment grades for GCSEs and A levels.

At Highfield, our priority is always to ensure that no learner is disadvantaged, and that all results issued this year are robust and reliable and that as many learners as possible get their results this summer. To this end, we would like to make it very clear that the statistical standardisation approach, the ‘grading algorithm’, used to calculate A levels and GCSEs was not used by Highfield to estimate any of our VTQ results.

VTQs are structured differently to A levels and GCSEs, therefore our approach to awarding results has been quite different. For the vast majority of VTQs, we have been able to use evidence of work completed during the course and adopt this as a basis for calculating results.

For most of our qualifications, learners undertook adapted assessments meaning that there was no calculation process needed at all. For those qualifications that we did use calculation, virtually all are ungraded and only carry a pass/fail result. Therefore, we have seen very little divergence between the results that centres thought learners would achieve and the results that have been issued. We have therefore not seen the same downward moderation of results following statistical standardisation as we used a system of quality assurance checks to generate the final overall qualification outcome.

The overwhelming majority of our VTQ learners have already received the results they expected.

If learners have any questions about VTQs they should be encouraged to speak with their centre in the first instance. Of course, Highfield remains on hand should your centre require any further support or information.

New qualification in an Introduction to Warehousing launched!








Having food and other essentials delivered directly to our front doors has proved crucial to many of our daily lives, and this trend for online retail and deliveries appears to be continuing despite lockdown easing.

And so, Highfield is proud to launch a brand-new qualification in an Introduction to Warehousing. Which is fully available for delivery and assessment now.

Who is this course for?
This is a knowledge only qualification which can be used to prepare learners to enter employment within a warehousing and storage environment. It also provides learners with an opportunity to progress to a qualification in the same subject area but at a higher level or where more specific knowledge, skills and understanding is required.

Learners undertaking this qualification will develop their underpinning knowledge and understanding in relation to the different careers and job roles available within the warehousing industry, as well as the functions that the industry serves.

How long is the course?
The qualification has a total qualification time of 128 hours, of which 104 are recommended as guided learning hours.

How is the qualification assessed?
It is assessed by an internally set and assessed portfolio of evidence. Highfield has provided you with assessment documentation you can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

The fee per learner is £52.

How can I start to deliver?
You can now start to deliver this qualification. Please contact your account manager now, and they can start the approval process for you.

Before delivering your courses, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification and factsheet can be found on our website here.

We’ve been approved to deliver end-point assessment for Hire Controller

We’re proud to report that we’ve been approved to deliver EPA for the Hire Controller (Plant, Tools and Equipment) standard. Which brings the grand total of standards we’re approved to deliver EPA for to 41!

How does this role fit within my business?
An effective Hire Controller is key to the success of any company working in the hire sector for specialist plant, tools, machinery or equipment and will be one of the main points of contact for your customers.

Find an overview of the programme structure, assessment methods and pricing on our website here

Why choose Highfield for your EPA?
We’ve done the hard work, so you don’t have to.

We can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

In fact, we’re one of the leading authorities on EPA in the country and have already worked with some of the biggest and best-known organisations in the UK, delivering thousands of successful assessments across over 40 different apprenticeship standards.

This all stems from our unbeatable offer and complete assessment service, which includes:

  • comprehensive assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for all assessors
  • a dedicated employer engagement team
  • a simple scheduling process with scheduling team on hand for support
  • the VAULT – Highfield’s online, browser-based e-portfolio system that tracks every point of a learner’s journey, allows learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress. 

All of which adds up to thousands of happy apprentices, providers and employers!

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust Highfield to deliver.

Find the full range of standards we cover on our website here

Email us to find out more or call our team today on 01302 363277.

New Qualifications for Personal Development in Employability

Highfield has been consulting with centres over the last few months to see how we could further strengthen our offer of employability.

As a result, we have released 3 new qualifications at Entry Level. We’ve also added a new unit to all of our employability qualifications. This new unit is all about ‘Keeping yourself and others safe from COVID-19’.

What’s new?
We have added 3 new personal development for employability qualifications at entry level 3 to help learners develop their knowledge and skills in order to get into work or enhance their existing abilities.

  • Highfield Entry Level Award in Personal Development for Employability (Entry 3) (RQF) – 37 GLH
  • Highfield Entry Level Certificate in Personal Development for Employability (Entry 3) (RQF) – 105 GLH
  • Highfield Entry Level Extended Certificate in Personal Development for Employability (Entry 3) (RQF) – 200 GLH

In addition to these qualifications, we have also released a new unit on COVID-19 which has been included in these new qualifications and is also added to our existing employability qualifications.

The new qualifications will be assessed mainly by a portfolio of evidence, but some units are assessed by multiple-choice examination or practical demonstration.

You will be able to purchase the required learner registrations and examination papers both online and over the phone with our customer service team.

What this means for you
Your centre can start using these qualifications as soon as you are approved to deliver them by your account manager. While there is no formal requirement for assessors to hold a qualification to enable them to deliver these, there is a recommendation for a suitable level of occupational competence.

You can familiarise yourself with the new qualification specifications that are available on our website:

Award – https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-award-pde

Certificate – https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-certificate-pde

Extended Certificate – https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-extended-certificate-pde

If you have any questions, please email your account manager directly or call us on 01302 363277.

Support for learners with remote exams

Since launching Qualify at Home in April, we’ve conducted over 3000 exams through remote invigilation!

Our 3-step distance learning solution has been supporting businesses like yours during COVID-19 restrictions and due to its popularity, we will continue to offer the service as things return to the new normal.

To help support you and your learners further, we’ve created 2 video demonstrations of the Proctor Exam platform.

These videos will guide your learners through the process of system checks, exam setup and what to do after finishing an exam:





You may wish to incorporate these videos into your course delivery so that learners understand exactly how their exams will work on the day.

Not using Qualify at Home yet? Call us on 01302 363277 or email info@highfield.co.uk to find out how we can enhance your processes and service offering.

Introducing VAULT: e-portfolio made easy

Vault is Highfield’s online, browser-based e-portfolio system that allows learners to complete programmes of work, from short week-long courses to apprenticeships lasting several months/years.

Designed with you in mind, Vault enables learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress.

What makes Vault different from other e-portfolio systems?
It’s so easy for both learners and providers to use, not to mention customisable and truly the best value for money.

If you’re looking for a system that is secure, simple, straightforward, and accessible for a clear fixed fee per learner, then Vault is for you!


Missed our webinar demo yesterday? You’re in luck, we’re holding another FREE webinar on Wednesday 12 August, when the Highfield team will give a demonstration of VAULT and answer audience questions live during the broadcast.

VAULT: e-portfolio made easy
Wednesday 12 August
10:00 – 11:30


Ready to get started with Vault now? Visit our website here for more information or contact us to book a demonstration on 01302 363277 or email info@highfieldvault.com

The Future of Food Safety on Board Superyachts

Richard Sprenger, Chairman of Highfield Qualifications, has recently collaborated with the Maritime Food Authority (MFA) in the development of a new Manager in Charge for Luxury Yachts Program.

Launched in April 2020, the MFA’s mission is to bring food safety standards on board superyachts in line with best practice ashore. Preparations of the new Manager in Charge for Luxury Yachts Program long preceded the COVID-19 outbreak, but as the superyacht industry adapts to a new kind of normal, improvements in food safety and infection control could be one of the most critical steps forward.

Read the full interview with Richard in Onboard Online here.

Functional Skills temporary flexibility extended

The Department of Education and the Education and Skills Funding Agency have released guidance about changes to apprenticeships due to COVID-19.

It has been confirmed that the temporary flexibility suspending the funding rule requiring level 2 apprentices to study towards, and attempt, level 2 functional skills assessments has been extended until 31 December 2020.

Full guidance is available on the Government’s website under Guidance for apprentices, employers, training providers, end-point assessment organisations (EPAOs) and external quality assurance providers about changes to apprenticeships due to coronavirus (COVID-19) here.

Assessment delivery options update

Highfield is pleased to announce that our qualification regulators have confirmed that with immediate effect centres can either return to business as usual in terms of carrying out exams and assessments for all qualifications that previously fell into the estimation/centre assessed grade category, or can adapt assessments using our Qualify at Home service.

Since we launched Qualify at Home in April, we’ve now conducted over 3000 exams through remote invigilation! 

Our mix-and-match Qualify at Home digital solutions include:
e-learning – award-winning, instantly available, accessible anywhere
e-assessment – regulated computer-based assessments
online or hardcopy Apprenti-kits – learning resources supporting the delivery and achievement of our qualifications. These kits support stand-alone qualifications as well as apprenticeships.
remote invigilation and assessment – at home when convenient for the learner
e-certification – downloadable ‘original’ certificates

Watch this video to find out how Qualify at Home will enable you to support your learners who are unable to attend classroom training:

Qualify at Home is here to stay, so to find out more about our service visit our website here.

Ensure Staff Safety With Our COVID-Secure Courses

Our COVID-19 Secure range is a short e-learning programme to help businesses and employees manage the return to work and provide guidance on how businesses should operate after they reopen to reduce the spread of COVID-19.

We understand business environments differ greatly, so we’re creating 2 versions for both retail and office environments.

For those working in offices, the course covers the following

  • Coronavirus
  • Risk assessment – handwashing, surfaces, seating arrangements
  • Getting to work – travelling there and moving round the premises
  • Common areas
  • Working and meeting with customers, colleagues and visitors
  • Cleaning – before, during and at the end of the working day
  • Face and body coverings
  • Deliveries
  • Accidents & incidents
  • Raising concerns

For retailers, you will have access to additional content specific to your working environment.

  • Working with customers
  • Handling goods
  • Fitting rooms
  • Handling money
  • POS
  • Managing queues (inside and outside the premises)

Learners can download a certificate of completion and organisations will have the option to download and display an organisational certificate.

These training courses are ideal for businesses to issue to employees to complete either before returning to work or once they are back at work and will give your customers peace of mind that you are creating the safest possible environment.

Attend our free webinar today to get a better understanding of how these courses can benefit anyone working in office or retail environments.