Remote Invigilation Goes From Strength to Strength

2021 has been an incredible year for our remote invigilation service. Obviously, the changing environment has made this service absolutely essential for many of our customers, and we’re proud to have provided a platform that has been so well received.

At the start of the year, we confirmed that we’d hit a milestone of 10,000 exams being remotely invigilated by Highfield. Since this time we can now announce that we’ve invigilated a further 31,900, bringing our total to 41,900 remotely invigilated exams.

Highfield Core – Functional Skills

Even though we only recently introduced Highfield Core, we’ve already remotely invigilated over 1,400 functional skills exams. Initial feedback shows that learners have found the system incredibly easy to use. They have been particularly pleased with our online tutorial function, which makes them feel more comfortable using Highfield Core prior to their exam.

The New Remote Invigilation Booking System

In early August we shall be officially launching this new service to centres. This will allow you to book your own remotely invigilated exam through our system, with either just 3 days notice (which we reduced from 5 days after listening and responding to your feedback) or 6 months in advance. We’ve made booking your remote examinations extremely easy for you to manage and are pleased to confirm that you’ll have full visibility of available booking slots prior to making your booking.

Great Initial Success for Highfield Core

In April, we updated you regarding the launch of our new Highfield Core system, our new Functional Skills assessment platform. We also then held 2 webinars in May to help introduce our customers to this new platform.

We’re pleased to say that the success of Highfield Core has been significant since its launch. Here’s what’s been achieved so far:

  • over 1,900 examinations have been completed using Highfield Core, with over 70% of these having been done using remote invigilation
  • we’ve introduced the function to allow answers to be extracted from Highfield Core mock exams, giving both tutors and assessors the ability to mark these answers
  • mark summary reports are now available for all learners to see which areas they may need further support in, before taking a resit
  • we’ve received extremely positive feedback from both centres and learners regarding how user-friendly the system is

We’d like to thank all our customers who have helped make the launch of Highfield Core such a great success, and we look forward to continuing to develop this new platform.

Leader in Adult Care Standard Approval

Great news from Highfield! The portfolio of apprenticeship standards we are approved to deliver EPA for has once again expanded. This is with the addition of the Leader in Adult Care standard.

This brings the grand total of standards we’re approved to deliver end-point assessment for to 46!

How does the Leader in Adult Care professional role fit within my business?

This apprenticeship is for those that will have the responsibility for managing community or residential based services. A Leader in Adult Care has a responsibility to ensure the service they provide is safe, effective, caring, responsive to people’s needs and well-led. They may be a registered manager of a service, unit, deputy or assistant manager. They will be responsible for ensuring regulatory compliance of the care given and the values and training of staff with established standards and regulations.

An overview of the programme structure, assessment methods and more is available here.

Why choose Highfield for your EPA?

We’ve done the hard work, so you don’t have to.

We’re one of the leading authorities on EPA in the country. As a result of this, we can offer your business a full range of assessment services. This includes support and advice to help you and your apprentices achieve your goals.

Our unbeatable offer and complete assessment service. This includes:

  • comprehensive assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for all assessors
  • a dedicated employer engagement team
  • a simple scheduling process with the scheduling team on hand for support
  • the Vault – Highfield’s online, browser-based e-portfolio system. This tracks every point of a learner’s journey, allows learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust Highfield to deliver.

Find the full range of standards we cover on our website here.

Email us to find out more or call our team today on 01302 363277.

Highfield launches two new catering qualifications

Spice up your offering to learners with two brand-new catering qualifications; the Highfield Level 3 Diploma for Professional Chefs (RQF) and Highfield Level 3 Diploma in Patisserie, Confectionary and Bakery (RQF).

These qualifications are designed to support learners employed in professional catering roles or for those wishing to develop their skills in the industry.

Both qualifications are fully available for delivery and assessment now, read on to find out more.

Highfield Level 3 Diploma for Professional Chefs (RQF)

What does it cover?
This qualification covers a variety of topics including:
• the principles of food safety
• kitchen etiquette
• workplace standards and professional development
• allergen awareness
• kitchen operations
• menu planning and recipe costing
• preparing, cooking and finishing food groups

How long is the course?
The total qualification time for this qualification is 712 hours, of which 454 are recommended as guided learning hours.

How is it assessed?
Unit 1 – Principles of Food Safety for Catering and Unit 2 – Health and safety within the workplace: these units are assessed through multiple-choice examination, externally set and marked by Highfield Qualifications.
Units 3-19: these units are assessed by an internally set and assessed portfolio of evidence. Highfield has provided centres with assessment documentation they can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

What is the cost?
£99 per registration

How can I start to deliver?
Please contact your account manager, and they can start the approval process for you.
Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found here.

Highfield Level 3 Diploma in Patisserie, Confectionary and Bakery (RQF)

What does it cover?
This qualification is aimed specifically at those specialising in patisserie, confectionary or bakery in their workplace.
It covers a variety of topics including:
• the principles of food safety
• kitchen etiquette
• workplace standards and professional development
• preparing, cooking and finishing food groups related to patisserie, confectionary and bakery

How long is the course?
The total qualification time for this qualification is 637 and of this 393 are recommended as guided
learning hours.

How is it assessed?
Unit 1 – Principles of Food Safety for Catering and Unit 2 – Health and safety within the workplace: these units are assessed through multiple-choice examination, externally set and marked by Highfield Qualifications.
Units 3-14: these units are assessed by an internally set and assessed portfolio of evidence. Highfield has provided centres with assessment documentation they can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

What is the cost?
£99 per registration

How can I start to deliver?
Please contact your account manager, and they can start the approval process for you.
Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found here.

Highfield Christmas Closing Hours

We would like to take this opportunity to thank all our loyal customers for continuing to work with Highfield during what has turned out to be a challenging year for everyone.

We know that for some of you, business continues over the festive break, so we wanted to ensure that you are fully aware of our deadlines for placing your orders and when to expect delivery.

Our Highfield offices will close from 5:30 pm on Tuesday 22 December 2020 and will reopen at 8:30 am on Monday 4 January 2021.

If your order is urgent, please ensure it is placed by midday on Friday 18 December. Our Christmas elves will make sure it’s sent via next day delivery, so you receive it in good time.

If your order is not so urgent, please place it by midday on Monday 21 December 2020, and you’ll receive it over the Christmas and New Year period.

Any orders placed after these dates and times will be despatched when our offices reopen on Monday 4 January 2021.

Before our teams embark on a well-earned break, we’d like to reassure you that our promise to all Highfield customers is still very much the same, and we stand firm by our core values of Quality, Value, Service and Integrity.

So, on behalf of everybody at Highfield, we wish you a Merry Little Christmas and look forward to seeing you in what we hope will be a healthier and happier 2021!

New qualifications in Health & Social Care, Wellbeing and Mental Health launched!

 

Now more than ever, caring for our physical health and mental wellbeing are an important part of our personal and working life. Whether that’s by taking exercise, understanding the effects of alcohol consumption or appreciating the importance of maintaining a work-life balance. We all have something to learn.

For many, being aware of the signs, symptoms and risks of mental ill-health and how to best to manage them is a crucial element of their workplace or everyday life. Those currently working or preparing to work in health and social care will also need current knowledge of infection prevention and control.

And so, Highfield is pleased to announce the launch of five brand-new qualifications in health & social care, wellbeing and mental health, which are fully available for delivery and assessment now.

Full qualification specifications and more information on who these courses are for and how they are assessed can be found by following the links in the table below.

How long are the courses?
The total qualification times (TQT) and guided learning hours (GLH) for these qualifications are:

  TQT GLH
Highfield Level 1 Award in Health and Wellbeing (RQF) 16 13
Highfield Level 2 Certificate in Mental Health (RQF) 130 104
Highfield Level 1 Award in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF) 100 85
Highfield Level 1 Certificate in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF) 240 200
Highfield Level 1 Diploma in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF) 380 294
Pricing 
  • Highfield Level 1 Award in Health and Wellbeing (RQF): £15.00 per registration
  • Highfield Level 2 Certificate in Mental Health (RQF): £61.00 per registration
  • Highfield Level 1 Award in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF): £33.50 per registration
  • Highfield Level 1 Certificate in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF): £61.00 per registration
  • Highfield Level 1 Diploma in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF): £81.00 per registration

How can I start to deliver?
You can start to deliver these qualifications now. Please contact your account manager, and they can start the approval process for you.

Before delivering your courses, please make sure you are familiar with the qualification specifications, which outline all learning outcomes, assessment criteria and centre requirements.

The qualification specifications can be found in each qualification overview on our website here.

Vocational and Technical Qualifications – Results and Assessment Method

During these extraordinary times, Highfield would like to provide some reassurance for learners who have undertaken vocational and technical qualifications (VTQs), following the decision taken by the Government earlier this week to revert to centre assessment grades for GCSEs and A levels.

At Highfield, our priority is always to ensure that no learner is disadvantaged, and that all results issued this year are robust and reliable and that as many learners as possible get their results this summer. To this end, we would like to make it very clear that the statistical standardisation approach, the ‘grading algorithm’, used to calculate A levels and GCSEs was not used by Highfield to estimate any of our VTQ results.

VTQs are structured differently to A levels and GCSEs, therefore our approach to awarding results has been quite different. For the vast majority of VTQs, we have been able to use evidence of work completed during the course and adopt this as a basis for calculating results.

For most of our qualifications, learners undertook adapted assessments meaning that there was no calculation process needed at all. For those qualifications that we did use calculation, virtually all are ungraded and only carry a pass/fail result. Therefore, we have seen very little divergence between the results that centres thought learners would achieve and the results that have been issued. We have therefore not seen the same downward moderation of results following statistical standardisation as we used a system of quality assurance checks to generate the final overall qualification outcome.

The overwhelming majority of our VTQ learners have already received the results they expected.

If learners have any questions about VTQs they should be encouraged to speak with their centre in the first instance. Of course, Highfield remains on hand should your centre require any further support or information.

New qualification in an Introduction to Warehousing launched!

 

 

 

 

 

 

 

Having food and other essentials delivered directly to our front doors has proved crucial to many of our daily lives, and this trend for online retail and deliveries appears to be continuing despite lockdown easing.

And so, Highfield is proud to launch a brand-new qualification in an Introduction to Warehousing. Which is fully available for delivery and assessment now.

Who is this course for?
This is a knowledge only qualification which can be used to prepare learners to enter employment within a warehousing and storage environment. It also provides learners with an opportunity to progress to a qualification in the same subject area but at a higher level or where more specific knowledge, skills and understanding is required.

Learners undertaking this qualification will develop their underpinning knowledge and understanding in relation to the different careers and job roles available within the warehousing industry, as well as the functions that the industry serves.

How long is the course?
The qualification has a total qualification time of 128 hours, of which 104 are recommended as guided learning hours.

How is the qualification assessed?
It is assessed by an internally set and assessed portfolio of evidence. Highfield has provided you with assessment documentation you can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

Pricing
The fee per learner is £52.

How can I start to deliver?
You can now start to deliver this qualification. Please contact your account manager now, and they can start the approval process for you.

Before delivering your courses, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification and factsheet can be found on our website here.

We’ve been approved to deliver end-point assessment for Hire Controller

We’re proud to report that we’ve been approved to deliver EPA for the Hire Controller (Plant, Tools and Equipment) standard. Which brings the grand total of standards we’re approved to deliver EPA for to 41!

How does this role fit within my business?
An effective Hire Controller is key to the success of any company working in the hire sector for specialist plant, tools, machinery or equipment and will be one of the main points of contact for your customers.

Find an overview of the programme structure, assessment methods and pricing on our website here

Why choose Highfield for your EPA?
We’ve done the hard work, so you don’t have to.

We can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

In fact, we’re one of the leading authorities on EPA in the country and have already worked with some of the biggest and best-known organisations in the UK, delivering thousands of successful assessments across over 40 different apprenticeship standards.

This all stems from our unbeatable offer and complete assessment service, which includes:

  • comprehensive assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for all assessors
  • a dedicated employer engagement team
  • a simple scheduling process with scheduling team on hand for support
  • the VAULT – Highfield’s online, browser-based e-portfolio system that tracks every point of a learner’s journey, allows learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress. 

All of which adds up to thousands of happy apprentices, providers and employers!

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust Highfield to deliver.

Find the full range of standards we cover on our website here

Email us to find out more or call our team today on 01302 363277.

New Qualifications for Personal Development in Employability

Highfield has been consulting with centres over the last few months to see how we could further strengthen our offer of employability.

As a result, we have released 3 new qualifications at Entry Level. We’ve also added a new unit to all of our employability qualifications. This new unit is all about ‘Keeping yourself and others safe from COVID-19’.

What’s new?
We have added 3 new personal development for employability qualifications at entry level 3 to help learners develop their knowledge and skills in order to get into work or enhance their existing abilities.

  • Highfield Entry Level Award in Personal Development for Employability (Entry 3) (RQF) – 37 GLH
  • Highfield Entry Level Certificate in Personal Development for Employability (Entry 3) (RQF) – 105 GLH
  • Highfield Entry Level Extended Certificate in Personal Development for Employability (Entry 3) (RQF) – 200 GLH

In addition to these qualifications, we have also released a new unit on COVID-19 which has been included in these new qualifications and is also added to our existing employability qualifications.

The new qualifications will be assessed mainly by a portfolio of evidence, but some units are assessed by multiple-choice examination or practical demonstration.

You will be able to purchase the required learner registrations and examination papers both online and over the phone with our customer service team.

What this means for you
Your centre can start using these qualifications as soon as you are approved to deliver them by your account manager. While there is no formal requirement for assessors to hold a qualification to enable them to deliver these, there is a recommendation for a suitable level of occupational competence.

You can familiarise yourself with the new qualification specifications that are available on our website:

Award – https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-award-pde

Certificate – https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-certificate-pde

Extended Certificate – https://www.highfieldqualifications.com/apprenticeships/personal-development-for-employability/entry-level-3-extended-certificate-pde

If you have any questions, please email your account manager directly or call us on 01302 363277.