Highfield chosen to develop new T Level qualification

We’ve something very special to announce to all of our customers.

We’ve been chosen by the Institute for Apprenticeship and Technical Education (the Institute) to develop and award the Catering T Level Technical Qualification!

For those unfamiliar with T Levels, they are new qualifications that follow GCSEs and are equivalent to three A levels. These qualifications are achieved through the successful completion of 2-year courses, that are developed in collaboration with employers and businesses so that the content meets the needs of industry and prepares students for work, further training or study.

Speaking on this huge milestone, our Chief Executive Jason Sprenger had the following to say:

‘It has been well noted that this qualification represents one of the most significant developments in hospitality education within the last decade. Highfield was originally founded to support learners to achieve their educational aspirations in this sector; almost 40 years ago. We really can’t overstate what this accomplishment means to us or how seriously we take this responsibility.’

We’re extremely excited to now be starting work on developing this new catering technical qualification, which will be completed by August 2022, and will be subsequently delivered by colleges across the UK starting from September 2023.

For an overview of this qualification, please visit here.

Have your say in our food safety debate

You may have already heard about our FREE Focus On: Food Safety monthly CPD webinars, but ourwebinar on 2 November is going to be different. Because we want to hear what contentious food safety practices you’d like our prestigious speakers to debate ahead of the webinar. 

Perhaps you would like to know what food businesses should be doing to inspire customer confidence as they return from lockdown, how to ensure training is effective, or what is the real “danger zone”. You may wish to discuss some of the myths surrounding food safety or the most dangerous food vehicles. Submit your questions in Highfield’s Food Safety Forum on LinkedIn here or email events@highfield.co.uk. 

During the webinar on 2 November, our expert speakers Richard Sprenger, Chairman of Highfield Group and Sterling Crewe, Strategic Advisor at Shield Safety Group, will answer your pre-submitted questions during a 45-minute discussion.

Following this discussion, there will be additional 45 minutes available for audience questions, putting our experts in your hands.

 

 

Further a career in security with Highfield

Further a career in security with our new SVQ in Providing Security Officer Services at SCQF Level 5 which forms the knowledge and skills requirements for learners undertaking the Modern Apprenticeship in Providing Security Officer Services at SCQF level 5.

What topics are covered?
The SVQ in Providing Security Officer Services at SCQF Level 5 covers a variety of topics:

• effective communication
• health and safety
• preservation of CCTV systems
• minimising and dealing with aggressive and abusive behaviour
• access to and egress from premises
• entry and exit of vehicles
• arresting people suspected of committing an offence
• preservation of evidence
• controlling security incidents, and more

How long is the course?
To complete this qualification learners are expected to undertake between approximately 1,230 and 1,290 hours of learning, with 90 hours of off-the-job training.

How is the qualification assessed?
This qualification is assessed by a portfolio of evidence.

How much does it cost?
This qualification is £95 per registration (excluding VAT).

How can I start to deliver?
Please contact your Highfield account manager, who will be happy to start the approval process for you.

Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be downloaded from our website here.

If there’s anything else you would like to discuss, or perhaps something you want to suggest, please do contact us!

Do threats to food security inevitably lead to threats to food safety and integrity?

The food industry is greatly affected by food security, so the need for vigilance throughout the supply chain is vital. Those working in the industry need to ensure that all elements of supply chain assurance and management work together to protect ultimate consumers and deliver food security in its widest form. 

During this webinar on 8 September, our guest speaker Dawn Welham, immediate past President CIEH & Operations & Technical Services Director Caterers Choice, will deliver a 45-minute presentation on recent challenges to food security, the potential consequences faced by the food industry, and ultimately what is required to protect consumers.

Topics to be covered include:

•    pandemic shutdowns of manufacturers and processors
•    shipping line chaos and ocean freight issues 
•    Suez Canal blockage when things were starting to normalise 
•    Brexit and the effect on NI export from the UK
•    key drivers for driver shortages 
•    shelf-life impact 
•    temperature abuse/control issues 
•    problems arising from raw material shortages

Following Dawn’s presentation there will be 45-minutes available for a Q&A session, putting the expert at your fingertips.

To find out more and book your place, click the button below:

BOOK NOW!

Remote Invigilation Goes From Strength to Strength

2021 has been an incredible year for our remote invigilation service. Obviously, the changing environment has made this service absolutely essential for many of our customers, and we’re proud to have provided a platform that has been so well received.

At the start of the year, we confirmed that we’d hit a milestone of 10,000 exams being remotely invigilated by Highfield. Since this time we can now announce that we’ve invigilated a further 31,900, bringing our total to 41,900 remotely invigilated exams.

Highfield Core – Functional Skills

Even though we only recently introduced Highfield Core, we’ve already remotely invigilated over 1,400 functional skills exams. Initial feedback shows that learners have found the system incredibly easy to use. They have been particularly pleased with our online tutorial function, which makes them feel more comfortable using Highfield Core prior to their exam.

The New Remote Invigilation Booking System

In early August we shall be officially launching this new service to centres. This will allow you to book your own remotely invigilated exam through our system, with either just 3 days notice (which we reduced from 5 days after listening and responding to your feedback) or 6 months in advance. We’ve made booking your remote examinations extremely easy for you to manage and are pleased to confirm that you’ll have full visibility of available booking slots prior to making your booking.

Great Initial Success for Highfield Core

In April, we updated you regarding the launch of our new Highfield Core system, our new Functional Skills assessment platform. We also then held 2 webinars in May to help introduce our customers to this new platform.

We’re pleased to say that the success of Highfield Core has been significant since its launch. Here’s what’s been achieved so far:

  • over 1,900 examinations have been completed using Highfield Core, with over 70% of these having been done using remote invigilation
  • we’ve introduced the function to allow answers to be extracted from Highfield Core mock exams, giving both tutors and assessors the ability to mark these answers
  • mark summary reports are now available for all learners to see which areas they may need further support in, before taking a resit
  • we’ve received extremely positive feedback from both centres and learners regarding how user-friendly the system is

We’d like to thank all our customers who have helped make the launch of Highfield Core such a great success, and we look forward to continuing to develop this new platform.

Leader in Adult Care Standard Approval

Great news from Highfield! The portfolio of apprenticeship standards we are approved to deliver EPA for has once again expanded. This is with the addition of the Leader in Adult Care standard.

This brings the grand total of standards we’re approved to deliver end-point assessment for to 46!

How does the Leader in Adult Care professional role fit within my business?

This apprenticeship is for those that will have the responsibility for managing community or residential based services. A Leader in Adult Care has a responsibility to ensure the service they provide is safe, effective, caring, responsive to people’s needs and well-led. They may be a registered manager of a service, unit, deputy or assistant manager. They will be responsible for ensuring regulatory compliance of the care given and the values and training of staff with established standards and regulations.

An overview of the programme structure, assessment methods and more is available here.

Why choose Highfield for your EPA?

We’ve done the hard work, so you don’t have to.

We’re one of the leading authorities on EPA in the country. As a result of this, we can offer your business a full range of assessment services. This includes support and advice to help you and your apprentices achieve your goals.

Our unbeatable offer and complete assessment service. This includes:

  • comprehensive assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for all assessors
  • a dedicated employer engagement team
  • a simple scheduling process with the scheduling team on hand for support
  • the Vault – Highfield’s online, browser-based e-portfolio system. This tracks every point of a learner’s journey, allows learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust Highfield to deliver.

Find the full range of standards we cover on our website here.

Email us to find out more or call our team today on 01302 363277.

Highfield launches two new catering qualifications

Spice up your offering to learners with two brand-new catering qualifications; the Highfield Level 3 Diploma for Professional Chefs (RQF) and Highfield Level 3 Diploma in Patisserie, Confectionary and Bakery (RQF).

These qualifications are designed to support learners employed in professional catering roles or for those wishing to develop their skills in the industry.

Both qualifications are fully available for delivery and assessment now, read on to find out more.

Highfield Level 3 Diploma for Professional Chefs (RQF)

What does it cover?
This qualification covers a variety of topics including:
• the principles of food safety
• kitchen etiquette
• workplace standards and professional development
• allergen awareness
• kitchen operations
• menu planning and recipe costing
• preparing, cooking and finishing food groups

How long is the course?
The total qualification time for this qualification is 712 hours, of which 454 are recommended as guided learning hours.

How is it assessed?
Unit 1 – Principles of Food Safety for Catering and Unit 2 – Health and safety within the workplace: these units are assessed through multiple-choice examination, externally set and marked by Highfield Qualifications.
Units 3-19: these units are assessed by an internally set and assessed portfolio of evidence. Highfield has provided centres with assessment documentation they can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

What is the cost?
£99 per registration

How can I start to deliver?
Please contact your account manager, and they can start the approval process for you.
Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found here.

Highfield Level 3 Diploma in Patisserie, Confectionary and Bakery (RQF)

What does it cover?
This qualification is aimed specifically at those specialising in patisserie, confectionary or bakery in their workplace.
It covers a variety of topics including:
• the principles of food safety
• kitchen etiquette
• workplace standards and professional development
• preparing, cooking and finishing food groups related to patisserie, confectionary and bakery

How long is the course?
The total qualification time for this qualification is 637 and of this 393 are recommended as guided
learning hours.

How is it assessed?
Unit 1 – Principles of Food Safety for Catering and Unit 2 – Health and safety within the workplace: these units are assessed through multiple-choice examination, externally set and marked by Highfield Qualifications.
Units 3-14: these units are assessed by an internally set and assessed portfolio of evidence. Highfield has provided centres with assessment documentation they can use, which is available to download from the Members’ Area. You will need to have IQA processes in place, and you will be supported by our EQS team through engagements.

What is the cost?
£99 per registration

How can I start to deliver?
Please contact your account manager, and they can start the approval process for you.
Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be found here.

Highfield Christmas Closing Hours

We would like to take this opportunity to thank all our loyal customers for continuing to work with Highfield during what has turned out to be a challenging year for everyone.

We know that for some of you, business continues over the festive break, so we wanted to ensure that you are fully aware of our deadlines for placing your orders and when to expect delivery.

Our Highfield offices will close from 5:30 pm on Tuesday 22 December 2020 and will reopen at 8:30 am on Monday 4 January 2021.

If your order is urgent, please ensure it is placed by midday on Friday 18 December. Our Christmas elves will make sure it’s sent via next day delivery, so you receive it in good time.

If your order is not so urgent, please place it by midday on Monday 21 December 2020, and you’ll receive it over the Christmas and New Year period.

Any orders placed after these dates and times will be despatched when our offices reopen on Monday 4 January 2021.

Before our teams embark on a well-earned break, we’d like to reassure you that our promise to all Highfield customers is still very much the same, and we stand firm by our core values of Quality, Value, Service and Integrity.

So, on behalf of everybody at Highfield, we wish you a Merry Little Christmas and look forward to seeing you in what we hope will be a healthier and happier 2021!

New qualifications in Health & Social Care, Wellbeing and Mental Health launched!

 

Now more than ever, caring for our physical health and mental wellbeing are an important part of our personal and working life. Whether that’s by taking exercise, understanding the effects of alcohol consumption or appreciating the importance of maintaining a work-life balance. We all have something to learn.

For many, being aware of the signs, symptoms and risks of mental ill-health and how to best to manage them is a crucial element of their workplace or everyday life. Those currently working or preparing to work in health and social care will also need current knowledge of infection prevention and control.

And so, Highfield is pleased to announce the launch of five brand-new qualifications in health & social care, wellbeing and mental health, which are fully available for delivery and assessment now.

Full qualification specifications and more information on who these courses are for and how they are assessed can be found by following the links in the table below.

How long are the courses?
The total qualification times (TQT) and guided learning hours (GLH) for these qualifications are:

  TQT GLH
Highfield Level 1 Award in Health and Wellbeing (RQF) 16 13
Highfield Level 2 Certificate in Mental Health (RQF) 130 104
Highfield Level 1 Award in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF) 100 85
Highfield Level 1 Certificate in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF) 240 200
Highfield Level 1 Diploma in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF) 380 294
Pricing 
  • Highfield Level 1 Award in Health and Wellbeing (RQF): £15.00 per registration
  • Highfield Level 2 Certificate in Mental Health (RQF): £61.00 per registration
  • Highfield Level 1 Award in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF): £33.50 per registration
  • Highfield Level 1 Certificate in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF): £61.00 per registration
  • Highfield Level 1 Diploma in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF): £81.00 per registration

How can I start to deliver?
You can start to deliver these qualifications now. Please contact your account manager, and they can start the approval process for you.

Before delivering your courses, please make sure you are familiar with the qualification specifications, which outline all learning outcomes, assessment criteria and centre requirements.

The qualification specifications can be found in each qualification overview on our website here.