Two new qualifications to support care sector leaders

Health and Social Care QualificationsTwo new qualifications to support the training and development of current and future care sector leaders have been launched.

Developed by Highfield Qualifications and approved by Skills for Care, the qualifications are the most up to date in the sector that cover the principles of leadership and management for adult care, and the principles of commissioning for wellbeing.

The HABC Level 5 Certificate in Principles of Commissioning for Wellbeing (RQF) supports those for whom commissioning is part of their job role, and introduces the principles to new commissioners, enabling more experienced wellbeing professionals to review and update their knowledge. Although aimed at those who commission adult care and support services, it can be contextualised to support commissioners in health, housing and children’s care. It is the first of a suite of commissioning qualifications planned by Skills for Care.

The HABC Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) covers the knowledge and understanding needed to allow learners to move into higher level training, thus bridging the gap between level 3 and level 5 qualifications.  It aligns with the Management Induction Standards (2016) and covers areas such as communication, safeguarding, professional development, regulatory processes and performance management.

Jason Sprenger, the Highfield Chief Executive said, ‘Supporting the development and training of current and future leaders in the care sector is paramount if it is to have the skilled individuals it needs to deliver services in an increasingly challenging environment. These are the most up-to-date additions to a suite of qualifications that focus on the principles of commissioning for wellbeing and the principles of leadership and management for adult care, and have been developed to a Skills for Care specification’.

For more information, go to, phone 0845 2260350 or 01302 363277, or email 

Find out more about Highfield at our new event

new eventWe will be holding a number of events across the UK to introduce you to Highfield and provide further information on our family values, policies and benefits, as well as guidance and support on our registration process.

The events will also provide a platform for feedback to discover how we can continue to improve our services, products and/or qualifications, to become both your awarding organisation and product provider of choice.

The session will also include a food safety update delivered by an expert speaker, focusing on key topics and current issues within the industry.

Dates and locations are:

Friday 9 December 2016 – Doncaster

Food safety presentation delivered by Sarah Daniels

Monday 12 December 2016 – Newcastle

Food safety presentation delivered by Jude Hutchison

Tuesday 3 January 2017 – London

Food safety presentation delivered by Richard Sprenger

Thursday 5 January 2017 – Walsall

Food safety presentation delivered by Richard Sprenger

Tuesday 17 January 2017 – Belfast

Food safety presentation delivered by Professor Chris Elliott

Tuesday 31 January 2017 – Wales

Food safety presentation delivered by Euan MacAuslan

 Areas covered in each event will include:

  • How to switchover from CIEH to Highfield, and our support for you during that process
  • The range of qualifications we offer, and areas for development
  • An introduction to the Highfield team and some of our subject matter experts
  • Highfield future and the move over to the RQF
  • How we provide ongoing support to centres
  • Associated training materials from Highfield International
  • A food safety update from a subject matter expert
  • How can we improve our service, products and qualifications
  • What you want from an awarding organisation

Each morning event (09:00am – 12:00pm) is FREE to attend and is open to not only CIEH customers, but also training providers who would like to find out more about delivering qualifications from Highfield. It goes without saying that we would welcome any of our current customers who would like to attend, it is always good to catch up, receive feedback and see how we can improve.

To book yourself and/or your colleagues on to this event, please visit here. Alternatively, you can secure your place by calling our Sales team on 0845 226 0350 or by emailing the Events team at Spaces will be allocated on a first-come, first-served basis. Book now to avoid disappointment!

We hope that you can join us for what is sure to be an extremely informative event.

CIEH – voluntary surrender of recognition

CIEHAs many of you will be aware, the CIEH has announced it intends to surrender its status as a regulated awarding organisation and is withdrawing its regulated and non-regulated qualification provision. We recognise this is a deeply worrying time for existing CIEH centres, many of whom will have already allocated budgets and purchased resources for programmes of learning and assessment.

Highfield has been operating in the compliance market for over 30 years and has been one of the UK’s leading providers of food safety, health and safety, first aid and numerous other vocationally related qualifications since our awarding arm was established. Highfield is passionate about supporting businesses and continuously raising standards, and currently provides qualifications and learning resources to over 2 million learners per year. Our Chairman Richard actually developed most of the original CIEH food safety courses and is recognised as being one of the world’s leading industry experts.

Highfield is already providing assistance to numerous organisations affected by the announcement and will be offering free registration (usually £400) to all UK-based CIEH centres until 31 December 2016. We will ensure that, given the opportunity to work with you, the transition over to Highfield will be seamless. Also you will have the added benefit that Highfield offers all of the main qualifications (and many more) that were offered by the CIEH. This means you will only need to register with one awarding organisation if you offer a full suite of food safety, HACCP or health and safety qualifications. Our range of compliance qualifications can be viewed here.

Highfield has a very experienced team who can help at any time with any questions you have, however, we also offer a free-to-subscribe food safety LinkedIn group, which has around 1,000 members. If you would like to discuss food safety-related issues with fellow trainers, you may wish to consider joining this group. You can join here

As the UK’s leading provider of compliance qualifications, we are proud to work with a wide range of small and large training providers, colleges, local authorities and corporate clients. Our brand is well known and respected throughout the UK and internationally.

To speak to a member of our team, please call us on 0845 226 0350/01302 363277, or email us at

Sector skills councils launch consultation on future qualifications

Following the government’s changed policy on qualifications and apprenticeships across all sectors, the two sector skills councils responsible for the health and adult care workforces – Skills for Health and Skills for Care – have been working together to consider the future approach to health and adult care qualifications.

Both sector skills councils are committed to qualifications that have, at their core, shared knowledge and skills, which support the vision of employers and provide integrated services and the portability of skills and knowledge across the health and adult care workforce.

sector skills councils

Following a review into the content of current qualifications, they are holding an open consultation that will allow healthcare professionals to have their say on the councils’ proposed content changes to level 2 and level 3 health and social care diplomas.

Further information on the imposed changes is available here.

The questionnaire will close on Wednesday 10 August 2016.

Important Qualification Expiration Reminder

Highfield Awarding Body for Compliance would like to remind all centres that the last date for new registrations for the HABC Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) will be Thursday 30 June 2016. HABC approved centres will have until 21 July 2016 to complete their programmes (unless special considerations are applied) and apply for learner certificates.

This qualification has been replaced by the HABC Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator (RQF), which is supported by both the Health and Safety Executive (HSE) and Skills for Health. It has also been approved for delivery to pre-16 year olds.

This is a 1-credit qualification, typically delivered over a half-day course (minimum contact time of 4 hours) and contains the following unit:

  • Basic Life Support and Using an Automated External Defibrillator

Please note: while in-depth AED training is not currently a compulsory component of first aid at work and emergency first-aid courses, the HSE welcomes AED training being incorporated into them. This is a stance that HABC supports and we strongly encourage our centres to consider this moving forward. Further information on the HSE welcoming the addition of AED awareness training into first-aid courses is available here.

We need your help!

The VARE project (Vocational Assessor Requirements in Europe) is an Erasmus+ project aimed at determining what requirements apply to assessors of vocational qualification across Europe. Are they required to undertake specific training, or should they be members of a professional organisation? Do they need to be subject matter experts? Are the requirements different if the assessment takes place in a classroom setting as opposed to a workplace setting?

The project aims to develop a catalogue of information on these requirements as well as highlight a number of examples for more in-depth case studies.

We would be extremely grateful if you could take the time to complete the following short survey on the requirements in your country:  If you have any questions, you can visit the project website for information at or email the coordinator Katherine (

Please note: the deadline to complete this survey is Wednesday 1 June 2016.

Many thanks for your invaluable contribution to this research.

10 new qualifications approved for funding

HABC LogoThe Skills Funding Agency (SFA) has announced that is has approved a further 10 new qualifications for Highfield, raising the total number of qualifications we offer to 70.

The funded qualifications are:

A list of all 70 funded qualifications that can be delivered by Highfield Approved Centres is available here.

If you are a Highfield Approved Centre and would like to add any of these qualifications to your current provision, then please contact your account manager directly. If you are not currently a Highfield Approved Centre and would like to become one to start delivering our funded qualifications, then please visit here and you’ll be able to start your application process to join us.

New customer service qualification from Highfield

Customer Service Level 1Businesses looking to teach their staff the foundations of customer service now can thanks to a new qualification from Highfield Awarding Body for Compliance (HABC).

The HABC Level 1 Award in Customer Service (QCF) is aimed at learners who work with – or intend to work with – customers on a daily basis as part of their job role.   Suitable for use across any working environment, the qualification is ideal for learners aged 14 and over who are new to the customer service sector and wish to improve their knowledge of this area and achieve a nationally recognised qualification.

Further information on the HABC Level 1 Award in Customer Service (QCF), and our full suite of customer service qualifications, is available here.

If you would like to be among the first to deliver this qualification and are a Highfield Centre, then please contact your account manager directly regarding this. If you are not currently a Highfield Centre, but would like to become one, then click here.

Updates to legionella qualifications

Legionella HABC imageHABC has recently undertaken a full review of its legionella qualifications to ensure they still meet the requirements of the industry, our regulators, our Centres and, of course, the learners taking these qualifications.

We have taken this opportunity to make improvements to the assessment pack and increase the guidance supplied to Centres in relation to the delivery, assessment and internal quality assurance (IQA) processes required for these qualifications.

New assessment materials
The assessment packs and accompanying tutor, assessor and IQA (TAI) packs have been updated, so some of the tasks are now even more relevant to learners. Additionally, more guidance has been provided on acceptable answers from learners, as has further guidance on delivery options, assessment and quality assurance processes.

The updated documents for both the assessment and TAI packs have now been placed on the relevant qualification pages on the HABC website. Please note that you will need to be signed into the website with your membership profile to be able to access them.

The assessment and TAI packs for each of our legionella qualifications are available via the links below:

It is recommended that Centres running any of these legionella qualifications start using these new packs immediately.

If you have any queries relating to the contents of this email, please contact your account manager who will be pleased to help.

Extra qualifications to be funded by SFA

Skills Funding AgencyThe Skills Funding Agency (SFA) has announced that it will fund 12 more HABC qualifications further to those already announced.

HABC had already obtained agreement from the SFA for the funding of 48 qualifications earlier in the year, but has now had confirmation for another 12 after a successful appeal.

The qualifications, which will have funding available from 1 August 2015, are:

  • HABC Level 2 Certificate in Preparing to Work in Adult Social Care (QCF)
  • HABC Level 3 Diploma in Health and Social Care (Adults) for England (QCF)
  • HABC Level 2 Certificate in Hospitality and Catering Principles (Food Production and Cooking) (QCF)
  • HABC Level 2 NVQ Diploma in Food and Beverage Service (QCF)
  • HABC Level 3 Diploma in Management (QCF)
  • HABC Level 3 NVQ Certificate in Spectator Safety (QCF)
  • HABC Level 2 Certificate in Driving Goods Vehicles (QCF)
  • HABC Level 2 Certificate for the Children and Young People’s Workforce (QCF)
  • HABC Level 2 NVQ Diploma in Beverage Service (QCF)
  • HABC Level 2 NVQ Diploma in Food Service (QCF)
  • HABC Level 3 NVQ Diploma in Contact Centre Operations (QCF)
  • HABC Level 3 NVQ Diploma in Customer Service (QCF)

The additional 12 qualifications will be added to the 2015/2016 simplified funding rates catalogue.

To access the list of all funded qualifications, click here

If you are a HABC Approved Centre and have any questions regards qualifications and funding, please contact your account manager directly.