Are you using your approved logo?

Are you using your Highfield approved centre logo on your website? If not, then you should think about the value using our logo could add to your business.

We’d also recommend that you hyperlink the logo to the Highfield Qualifications website. This can then help make it easier for potential customers to find your website by improving your ‘searchability’ with search engines like Google (by enhancing the relevance, reputation and value of your site in the eyes of their search robots). And showing you work with one of the UK’s biggest awarding organisations doesn’t hurt either.

To do this, just add the code below to your site (or ask your web developer to do this) and you’ll have the link up and running in no time.

<a href=”“>

<img src=”” style=”height:150px; width:385.984px;”>

Crowd Management Academy offers drone surveillance training

drone surveillance trainingAn innovative new drone surveillance training course for organisations intending to use drones for public space surveillance has been launched by Belfast-based Crowd Management Academy.

Linking up with Civil Aviation Authority (CAA) approved commercial drone operator Crowded Space Drones, the tailored drone surveillance training course allows candidates to complete the HABC Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (QCF), which in turn allows them to obtain an SIA Public Space Surveillance (PSS) licence.

An SIA licence must be obtained for any organisation operating cameras in public spaces for the purposes of protection of people and property, public safety, security, crime prevention or crime detection.

Under the Private Security Industry Act 2001 any person who undertakes surveillance of public space for the purposes of security, crime detection of crime prevention under contract must hold an SIA PSS licence. Those who are using existing fixed cameras to protect their own property or employer’s property are exempt.

Andrew McQuillan, a CAA approved Drone Pilot, said, ‘Unmanned Aircraft, aka drones, are becoming more widespread in their use across the United Kingdom and indeed globally. There are so many different tasks that drones are able to do safer, cheaper and more reliably. When a drone pilot is flying they for the purposes of security, public safety or crime prevention and detection for a client, they should recognise that the cameras attached to their drone turn it into a form of CCTV camera. This is a really positive thing as it means pilots can replace existing CCTV cameras which are geographically and height restricted by where they are mounted’.

He added, ‘This joint drone surveillance training course has been designed to ensure drone pilots comply with the Private Security Industry Act and other important legislation covering these types of flights such as the Regulation of Investigatory Powers Act and Air Navigation Order. It should also make them much more competitive in this business as they can specifically target organisations who require such services such as private investigators and public authorities’.

The first course took place in early May at DronePort, Northern Ireland, the UK and Ireland’s dedicated drone airport and the former site of RAF Ballykelly.


Highfield learner rises to the top

We are extremely proud of the success one of our learners – Abbey Hawkes – has achieved as part of her apprenticeship programme.

Abbey started as a business administration apprentice with In Touch Care in July 2015, and completed the business administration requirements of her apprenticeship as a registered learner with Highfield Awarding Body for Compliance.

In Touch Care is an approved Highfield centre, and deliver not only business admin, but personal development for employability and health and social care qualifications through Highfield.

From the start of her apprenticeship, Abbey’s confidence and abilities developed, and her positive attitude was warmly received by her colleagues. Not only were her achievements celebrated internally, but Abbey was also the recipient of compliments from external clients who commented on her professionalism and efficient demeanour as an asset to the company.

Abbey speaking at the In Touch Care Employer Conference in April 2016

Abbey speaking at the In Touch Care Employer Conference in April 2016

Less than 5 weeks into her apprenticeship Abbey was promoted to personal assistant to the company director, which is a testament to her hard work and determination. Alongside her apprenticeship, Abbey also jumped at the opportunity to become the ‘learner voice’ representative for In Touch Care. Within this new role, Abbey confronted public speaking challenges with great success, and embraced her new responsibilities seamlessly among her daily tasks.

Throughout the duration of her apprenticeship, Abbey built up a portfolio of evidence that kept a record of her responsibilities, which included reception duties, taking minutes for sector meetings and international projects. She also surpassed her target on every assessment, achieving 100% on almost all test units. Abbey also introduced In Touch Care to creative teaching presentations, and now champions social media projects.

Abbey is now working towards her intermediate apprenticeship, and aims to progress to her advanced apprenticeship with the same level of achievement.

Apprenticeships are continuing to surge in popularity, becoming a preferred progression route for young people today as an alternative to a university education.

In 2014/15 more than 492,700 people started apprenticeships in England, and statistics highlight that after completing their programmes, 90% of apprentices stayed in employment with their apprenticeship provider. Government statistics also state that a quarter of former apprentices were promoted within 12 months of finishing their programmes.

If you would like further information about Highfield’s apprenticeship qualifications and support resources, please contact us on

Veterans Challenge for Spearhead Compliance Training CEO

CEO and Co-Founder of Spearhead Compliance Training, John Loveday, will complete a military fitness test every hour for 24 hours as part of his ongoing fundraising campaign to help veterans.

On Saturday 9 April at 10am, John will embark on a 24-hour ‘veterans challenge’ to test himself mentally and physically to reach his fundraising target of £2,000. The challenge will see him complete a fitness circuit comprising 44 press ups, 50 sit-ups and a 1.5 mile run every hour for 24 hours…and all with no sleep!

Before setting up HABC-approved centre Spearhead Compliance Training, John served with the armed forces for seven years, and it is a cause very close to his heart. ‘While serving with Veterans Challenge the British Army, I was injured in a blast and was lucky to get away with minor injuries,’ John said. ‘This was not the case sadly for many of my friends, colleagues and brothers in arms, with our regiment suffering heavy losses. I left the military and struggled to gain employment, but various civilian and military charities helped me get on my feet. Now I want to give back. Boxing and fitness have always been a part of my life, so I want to give back to those charities by challenging myself physically and mentally.’

All funds raised will be donated to military charities that help soldiers injured during combat, or struggling after service life.

To support John and help him reach his fundraising goal, please visit here.

50% discount on courses from Water Conditioning Services UK Training Academy

50% discountThe Water Conditioning Services UK Training Academy has announced that it is going to be working in partnership with Cogent Skills and the Science Industry Partnership to offer eligible companies a upto a 50% discount on the training costs for each learner enrolling on its programmes.

The provider, which is a HABC Approved Centre, is offering the discount on a number of programmes, including the HABC Level 2 Award in Legionella Awareness (QCF) and the HABC Level 3 Award in Legionella Control for Responsible Persons (QCF).

The Science Industry Partnership is an employer-led initiative designed to enable science and engineering-based businesses to develop their existing workforce.

For more information and to assess your eligibility, click here  or email

Gold Standard for Water Conditioning Services UK Training Academy

water conditioning servicesThe Water Conditioning Services UK Training Academy was celebrating in May after being awarded one of the top accolades for training in the science-based sector.

The Daventry-based organisation, which is a HABC Approved Centre, was recognised as a Cogent Gold Standard Training Provider for its high standards and commitment to quality learning in life-sciences and water treatment sectors.

Cogent skills are an employer-led organisation, which uses government funding to meet the skills gaps within the sector through working in partnership to design fit for purpose apprenticeships, formal qualifications and training courses. The accolade of being awarded a Gold Standard by Cogent Skills firmly positions the Training Academy as a centre of choice in the delivery of science based training solutions.

Being awarded the Gold Standard by Cogent Skills marks Water Conditioning Services UK Training Academy out as one of the centres of choice for delivery for the delivery of science-based training solutions.

The Water Conditioning Services UK Training Academy (formerly B & V Training Academy) provides robust, formal training in controlling water-borne pathogens within water systems, in particular Legionella control. Water Conditioning Services UK has always firmly believed that they can best support their customers through providing comprehensive training programmes to ensure they get the most out of the services and chemicals supplied to them.

Part of the Training Academy’s commitment to delivering high quality training solutions led to partnerships with external awarding organisations, including Highfield Awarding Body for Compliance (HABC) to develop brand new formal qualifications in Legionella control.

The development of new formal Ofqual accredited qualifications for legionella control has also grabbed the attention of the Health and Safety Executive (HSE) who have recognised the value that SUEZ environnement have provided to the industry in the development of regulated training solutions.

The Training Academy has already been recognised as finalists for a H&V News Award and a Northamptonshire Business Excellence Award last year, and were successful in winning the Medilink East Midlands Collaboration with the NHS Award.

Sarah Pallett, Head of Training Academy Water Conditioning Services UK, said, ‘The Training Academy has a clear focus and commitment to being the best provider of training and development within the water industry. As we expand our portfolio of qualifications and courses we recognise that our expertise lies firmly within the water treatment industry and will not deviate from this core provision. We are committed to working collaboratively with key stakeholders, regulators and customers to provide innovative new training solutions in water hygiene and water management’.

Marathon mountain challenge for One Stop Team

A team from retail business One Stop Stores was literally climbing mountains for charity this June to raise money for a neonatal unit.

On 3 June 2015, One Stop’s People Team completed the Welsh 1000 challenge, a test of physical endurance and mental strength that involves a 23-mile marathon hike across five Welsh mountains – all over 1000 metres high. And to cap it all, the team completed the challenge – which starts at Abergwyngregyn, near the foreshore of Conwy Bay, and finishes on the summit of Snowdon – in under 14 hours!

IMG_20150603_101229926_HDRThe challenge was undertaken in memory of Elizabeth ‘Betty’ Rose Tallis and for the staff on the Jessop Wing – part of Sheffield Training Hospital’s Neonatal Intensive Care Unit – which is where little Betty was born on 3 January 2015.

IMG_20150603_110848814_HDRParents Paula and Anthony Tallis have created a Just Giving page to raise as much money for the unit as possible, which contains more information on Betty’s story and why the One Stop team are getting behind this initiative.

Caroline Riley, One Stop Region People Advisor, Region 5, said, ‘The walk went really well. It was extremely challenging, however the whole team completed Bettys Walk in under 14 hours! The weather started out very bad with winds, rain and fog but after the first two peaks the sun came out for us to give us some great views’.

If you would like to sponsor the team and donate money to help the hospital care for babies like Betty, and support families like Paula and Anthony, please click here.

Register of Training Organisations (ROTO) – are you aware you need to reapply from 2 June?

Highfield Awarding Body for Compliance (HABC) is making its Centres aware that the application process for joining the Register of Training Organisations (ROTO) is shortly due to re-open, with the requirement that organisations already on the register reapply.

The Skills Funding Agency (SFA) will be accepting applications for the register from 2 June until 3 July 2015, with organisations already registered required to reapply as part of a refresh.

Any organisation wishing to provide education and training services on behalf of the SFA is required to be on the register, including any organisation that:

  • Has an existing funding arrangement for the delivery of education and training;
  • Wants to be invited to tender for funding to provide education and training; or
  • Is a subcontractor holding contracts with an aggregate value of £100,000 or above each year.

As administrators of public funding, the SFA will only contract with providers and organisations that can clearly demonstrate they are financially secure. Entry on the register means that your organisation will become eligible to receive funding and be invited to compete in tenders, although it does not guarantee you will receive funding or a contract.

Organisations must also pass the SFA’s Due Diligence Assurance Gateway, which is open at select points during the year.


North East learners celebrate with TEN

Group 2Learners at a North East training provider got the chance to have their success recognised earlier this Spring at a prestigious ceremony attended by local civic dignitaries.

60 learners from South Tyneside TEN, which is a HABC Approved Centre, were congratulated on achieving their qualifications across a range of subjects including retail, hospitality and employability by Mayor Councillor Fay Cunningham and Mayoress and Stella Matthewson at event that took place at TEN’s Market Dock office in South Shields on 30 March 2015.

TEN is a registered charity and have been delivering services for unemployed people in the region for over 20 years. In 2014, the Training Division was established and successfully became a HABC Approved Centre. With funding awarded by South Tyneside Council and a grant from Community Foundation Vital Signs, TEN has delivered the programme of vocational training for residents of South Tyneside.

Group 3The Mayor, Cllr Fay Cunningham, said, ‘This is an excellent achievement on the part of the learners and the qualifications have already helped 12 of the learners to find work. This emphasises how beneficial training can be to those people who are seeking employment and is an accolade to the tutors who delivered the courses’.

Retail Knowledge course tutor, Nicola Robinson, said, ‘I am so proud of the learners and it was a pleasure to have the opportunity to watch them grow during the courses. I wish each and every one of them the best of luck for the future. The Employability (Hospitality Sector) course tutor, Helen Lockhart, said: ”It has been wonderful to have such dedicated learners on the courses. I wish all of them the success they deserve for the future’.

After the award ceremony learners met with the Mayor and Mayoress and spoke about their participation in the courses and their aspirations for the future.

Leslie McIntyre, aged 60, from South Shields, said, ‘The courses were very enjoyable and beneficial. Our tutor, Nicola, was great and the group all got along really well. I have used what I learned on the course in my role as a volunteer at the Redesign for You shop, which is based in Fowler Street South Shields.’

Sandbell Velasquez, aged 36, from South Shields, said, ‘The courses have been fantastic as has our tutor, Helen. In my home country of Peru, I worked in the hospitality sector but have not been able to find employment since moving to the UK five years ago. The courses have really helped to update and refresh my skills and knowledge. The qualifications included the Level 2 Award in Food Safety in Catering and Level 2 Health and Safety in the Workplace’.

TEN provides a range of services to assist clients to gain employment and have recently achieved ISO9001 and ISO27001 quality standards.

HABC approved provider takes centre court for Andy Murray wedding

Andy Murray Core Training and Security Ltd and its learners found themselves centre court this spring after being chosen to provide security for the wedding on the tennis champ Andy Murray.

The Lanarkshire-based training provider, which was established earlier this year by director Tony Hendry, was asked to step in for Scotland’s wedding of the year between Wimbledon-winner and London Olympics gold medallist Andy Murray and long-term partner Kim Sears.

Tony Hendry said, ‘ As a successful HABC approved centre specialising in security qualifications, I decided that instead of passing my students onto other security suppliers I would set up my own security company. I’ve been working within the industry many years so had many contacts.

Which is why earlier this year in January I started trading as Core Training and Security Ltd, formerly GTS Training, and hit the ground running by taking over the security contracts in the West of Scotland from my previous employer.

At the end of February, my office got a call from a hotel in Perthshire asking if I could supply security staff for an event they were holding in April, and if I could join them for a meeting. I went to the hotel along with one of my senior colleagues. I delivered a presentation on what we do, and they seemed impressed by our experience in the industry, how we trained our own staff and the obvious quality of my team.

At first, they were very coy about what the event was and told me that if I was engaged to carry out the job, I would be entrusted to keep quiet about the event’.

He continued, ‘Having worked on the proposal and tendered for it, I received an email to say it been successful and I was invited back to the hotel to go over details with the client.

You can imagine my shock when I walked into the meeting and met with Miss Kim Sears , her family , wedding planners and representatives of world famous tennis star, Andy Murray. I realised that this was no ordinary job.

Many weeks of planning went it the wedding from our side. It started off supplying management and staff at the Cromlix hotel, the wedding venue, but as the event grew, so did the security demand. It ended up a four-day job, at various locations, including Dunblane Cathedral, from the Thursday through to the Sunday, involving a total of 52 staff for the full event.

The event was a major success and the plaudits from the client and the families are still ringing in our ears. We’ve received many letters of thanks and congratulations from parties associated with the event for our efforts in ensuring the security of the wedding and the safety of the families was prioritised’.

For more information on Core Training and Security Ltd, go to