End-Point Assessment Update Webinars

end-point assessment webinars

Earlier this year, the Institute for Apprenticeships & Technical Education published updated assessment plans for the Operations or Departmental Manager standard and the Business Administrator standard.

Since then, Highfield has worked hard to prepare for the changes and will be able to start running end-point assessment on the new assessment plans from 1 February 2021.

To help our customers understand the updates, we’re holding two FREE webinars which will provide an overview of the new standards and highlight key changes to the assessments.

The webinars will also focus on the new end-point assessment support materials, on-programme resources and additional support we have available to our customers. As always, the Highfield team will be on-hand to answer all your questions live during the broadcast.

Level 5 Operations or Departmental Manager EPA update
Tuesday 2 February 2021
13:00 – 14:00


Level 3 Business Administrator standard EPA update
Thursday 4 February 2021
13:00 – 14:00


You’ll find more support webinars and CPD opportunities on our booking page here.

Why not check out our YouTube channel The Highfield Group to see recordings of our previous webinars and announcements?

Subscribe to the channel and switch on alerts to receive a notification when new videos are uploaded!

New level 3 qualification does the business

Highfield has launched a brand-new qualification specifically for learners working within business administration.

The Highfield Level 3 Diploma for Business Administrators (RQF) has been designed to cover the knowledge and skills requirements of the Level 3 Business Administrator Apprenticeship Standard. It can be completed alongside the apprenticeship to assist with the content delivery and evidence production, or as a stand-alone qualification.

Key topics include the organisation and the learner’s role within it, business fundamentals and project management.

The qualification is assessed through the completion of a portfolio of evidence, which will be internally assessed and quality assured by the centre, then externally assessed and quality assured by Highfield.

It can also act as an alternative or replacement for the Highfield Level 3 Diploma in Business Administration (RQF).

You can also find out more by contacting your account manager who will be happy to help, emailing us at sales@highfield.co.uk or calling us on 0845 2260350/01302 363277.

Highfield learner rises to the top

We are extremely proud of the success one of our learners – Abbey Hawkes – has achieved as part of her apprenticeship programme.

Abbey started as a business administration apprentice with In Touch Care in July 2015, and completed the business administration requirements of her apprenticeship as a registered learner with Highfield Awarding Body for Compliance.

In Touch Care is an approved Highfield centre, and deliver not only business admin, but personal development for employability and health and social care qualifications through Highfield.

From the start of her apprenticeship, Abbey’s confidence and abilities developed, and her positive attitude was warmly received by her colleagues. Not only were her achievements celebrated internally, but Abbey was also the recipient of compliments from external clients who commented on her professionalism and efficient demeanour as an asset to the company.

Abbey speaking at the In Touch Care Employer Conference in April 2016

Abbey speaking at the In Touch Care Employer Conference in April 2016

Less than 5 weeks into her apprenticeship Abbey was promoted to personal assistant to the company director, which is a testament to her hard work and determination. Alongside her apprenticeship, Abbey also jumped at the opportunity to become the ‘learner voice’ representative for In Touch Care. Within this new role, Abbey confronted public speaking challenges with great success, and embraced her new responsibilities seamlessly among her daily tasks.

Throughout the duration of her apprenticeship, Abbey built up a portfolio of evidence that kept a record of her responsibilities, which included reception duties, taking minutes for sector meetings and international projects. She also surpassed her target on every assessment, achieving 100% on almost all test units. Abbey also introduced In Touch Care to creative teaching presentations, and now champions social media projects.

Abbey is now working towards her intermediate apprenticeship, and aims to progress to her advanced apprenticeship with the same level of achievement.

Apprenticeships are continuing to surge in popularity, becoming a preferred progression route for young people today as an alternative to a university education.

In 2014/15 more than 492,700 people started apprenticeships in England, and statistics highlight that after completing their programmes, 90% of apprentices stayed in employment with their apprenticeship provider. Government statistics also state that a quarter of former apprentices were promoted within 12 months of finishing their programmes.

If you would like further information about Highfield’s apprenticeship qualifications and support resources, please contact us on info@highfieldabc.com