Highfield chosen to develop new T Level qualification

We’ve something very special to announce to all of our customers.

We’ve been chosen by the Institute for Apprenticeship and Technical Education (the Institute) to develop and award the T Level Technical Qualification in Catering!

For those unfamiliar with T Levels, they are new qualifications that follow GCSEs and are equivalent to three A levels. These qualifications are achieved through the successful completion of 2-year courses, that are developed in collaboration with employers and businesses so that the content meets the needs of industry and prepares students for work, further training or study.

Speaking on this huge milestone, our Chief Executive Jason Sprenger had the following to say:

‘It has been well noted that this qualification represents one of the most significant developments in hospitality education within the last decade. Highfield was originally founded to support learners to achieve their educational aspirations in this sector; almost 40 years ago. We really can’t overstate what this accomplishment means to us or how seriously we take this responsibility.’

We’re extremely excited to now be starting work on developing this new catering technical qualification, which will be completed by August 2022, and will be subsequently delivered by colleges across the UK starting from September 2023.

If you’re an employer and would like to get involved in the development of this qualification, which will shape the future of Further Education in the catering sector – simply drop us a line at tlevels@highfield.co.uk

For an overview of this qualification, please visit here.

Have your say in our food safety debate

You may have already heard about our FREE Focus On: Food Safety monthly CPD webinars, but ourwebinar on 2 November is going to be different. Because we want to hear what contentious food safety practices you’d like our prestigious speakers to debate ahead of the webinar. 

Perhaps you would like to know what food businesses should be doing to inspire customer confidence as they return from lockdown, how to ensure training is effective, or what is the real “danger zone”. You may wish to discuss some of the myths surrounding food safety or the most dangerous food vehicles. Submit your questions in Highfield’s Food Safety Forum on LinkedIn here or email events@highfield.co.uk. 

During the webinar on 2 November, our expert speakers Richard Sprenger, Chairman of Highfield Group and Sterling Crewe, Strategic Advisor at Shield Safety Group, will answer your pre-submitted questions during a 45-minute discussion.

Following this discussion, there will be additional 45 minutes available for audience questions, putting our experts in your hands.



Further a career in security with Highfield

Further a career in security with our new SVQ in Providing Security Officer Services at SCQF Level 5 which forms the knowledge and skills requirements for learners undertaking the Modern Apprenticeship in Providing Security Officer Services at SCQF level 5.

What topics are covered?
The SVQ in Providing Security Officer Services at SCQF Level 5 covers a variety of topics:

• effective communication
• health and safety
• preservation of CCTV systems
• minimising and dealing with aggressive and abusive behaviour
• access to and egress from premises
• entry and exit of vehicles
• arresting people suspected of committing an offence
• preservation of evidence
• controlling security incidents, and more

How long is the course?
To complete this qualification learners are expected to undertake between approximately 1,230 and 1,290 hours of learning, with 90 hours of off-the-job training.

How is the qualification assessed?
This qualification is assessed by a portfolio of evidence.

How much does it cost?
This qualification is £95 per registration (excluding VAT).

How can I start to deliver?
Please contact your Highfield account manager, who will be happy to start the approval process for you.

Before delivering your course, please make sure you are familiar with the qualification specification, which outlines all learning outcomes, assessment criteria and centre requirements. The qualification specification can be downloaded from our website here.

If there’s anything else you would like to discuss, or perhaps something you want to suggest, please do contact us!

Do threats to food security inevitably lead to threats to food safety and integrity?

The food industry is greatly affected by food security, so the need for vigilance throughout the supply chain is vital. Those working in the industry need to ensure that all elements of supply chain assurance and management work together to protect ultimate consumers and deliver food security in its widest form. 

During this webinar on 8 September, our guest speaker Dawn Welham, immediate past President CIEH & Operations & Technical Services Director Caterers Choice, will deliver a 45-minute presentation on recent challenges to food security, the potential consequences faced by the food industry, and ultimately what is required to protect consumers.

Topics to be covered include:

•    pandemic shutdowns of manufacturers and processors
•    shipping line chaos and ocean freight issues 
•    Suez Canal blockage when things were starting to normalise 
•    Brexit and the effect on NI export from the UK
•    key drivers for driver shortages 
•    shelf-life impact 
•    temperature abuse/control issues 
•    problems arising from raw material shortages

Following Dawn’s presentation there will be 45-minutes available for a Q&A session, putting the expert at your fingertips.

To find out more and book your place, click the button below:


Remote Invigilation Goes From Strength to Strength

2021 has been an incredible year for our remote invigilation service. Obviously, the changing environment has made this service absolutely essential for many of our customers, and we’re proud to have provided a platform that has been so well received.

At the start of the year, we confirmed that we’d hit a milestone of 10,000 exams being remotely invigilated by Highfield. Since this time we can now announce that we’ve invigilated a further 31,900, bringing our total to 41,900 remotely invigilated exams.

Highfield Core – Functional Skills

Even though we only recently introduced Highfield Core, we’ve already remotely invigilated over 1,400 functional skills exams. Initial feedback shows that learners have found the system incredibly easy to use. They have been particularly pleased with our online tutorial function, which makes them feel more comfortable using Highfield Core prior to their exam.

The New Remote Invigilation Booking System

In early August we shall be officially launching this new service to centres. This will allow you to book your own remotely invigilated exam through our system, with either just 3 days notice (which we reduced from 5 days after listening and responding to your feedback) or 6 months in advance. We’ve made booking your remote examinations extremely easy for you to manage and are pleased to confirm that you’ll have full visibility of available booking slots prior to making your booking.

Great Initial Success for Highfield Core

In April, we updated you regarding the launch of our new Highfield Core system, our new Functional Skills assessment platform. We also then held 2 webinars in May to help introduce our customers to this new platform.

We’re pleased to say that the success of Highfield Core has been significant since its launch. Here’s what’s been achieved so far:

  • over 1,900 examinations have been completed using Highfield Core, with over 70% of these having been done using remote invigilation
  • we’ve introduced the function to allow answers to be extracted from Highfield Core mock exams, giving both tutors and assessors the ability to mark these answers
  • mark summary reports are now available for all learners to see which areas they may need further support in, before taking a resit
  • we’ve received extremely positive feedback from both centres and learners regarding how user-friendly the system is

We’d like to thank all our customers who have helped make the launch of Highfield Core such a great success, and we look forward to continuing to develop this new platform.

What do you want from webinars in 2022?

Our free webinars programme has been so popular with customers over the past year that we want to expand our offering and ensure we’re meeting your expectations when it comes to topics and delivery.

Here at Highfield, listening and responding to our customers’ needs is always a top priority, which is why we want you to have your say on what CPD opportunities we make available to you in 2022.

Click the button below to fill out the survey and help us to help you continue your professional development.



You’ll find our current programme of webinars and CPD opportunities on our booking page here.
Why not check out our YouTube channel The Highfield Group to see recordings of our previous webinars and announcements? 

Subscribe to the channel and switch on alerts to receive a notification when new videos are uploaded! 

Highfield host its most successful conference in over 30 years

This June saw Highfield host its most successful conference in over 30 years, with more than 2000 visitors joining us over three days to hear from top names in the industry on Maintaining Consumer Trust in Food Safety.

We were so disappointed the 2020 conference in Birmingham we had planned was unable to go ahead due to the COVID-19 outbreak, so we were determined to create a virtual solution to prevent that from happening again! This year, the conference was held online from 8 June to 10 June in a series of live webinar broadcasts.

Providing access to knowledge and giving back to the food safety community are always high on our agenda, so we made all our 2021 conference webinars free to attend for Highfield’s customers and those of our conference supporters, the Institute of Food Science and Technology and RHE Global.

Clearly, online events work for food industry professionals, since ten times as many people attended the webinars compared to our face-to-face conferences in previous years. The majority of those in attendance at the conference were food safety lecturers, tutors, directors of training companies or working in other areas of learning and development. Around a fifth were Environmental health officers, practitioners, and specialists. And there were many food safety consultants, managers, officers, specialists, and those working in other capacities of health and safety and operations in attendance also.

The change in format for this year’s food safety conference also meant we were able to secure high-level speakers from as far away as the USA. And though our customers are largely based in the UK, we were delighted to see that going online gave our conference a global reach by attracting around a fifth of attendees from overseas locations including Abu Dhabi, Cairo, Cape Town and Dubai to name a few.

On the final day of the conference, we announced the winners of Highfield’s Top Student Award 2021. The awards recognised the students that achieved top marks in three of our most popular qualifications, the Highfield Level 4 Award in Managing Food Safety in Catering, the Highfield Level 4 Award in Food Safety Management for Manufacturing and the Highfield Level 4 Award in HACCP for Management.

The top student by marks achieved in each qualification received a cheque for £250 and a framed certificate in recognition of their remarkable achievement. And because we appreciate the invaluable role that training providers play in developing top-class students and future food sector professionals, the training providers of the winning students were also presented with a plaque recognising their achievement. Here’s just some of the feedback we received from one winning student:

‘ I would like to take this opportunity to thank Highfield Qualifications for the generous Top Student Award. I feel this is such a fantastic award and I am very grateful to have received such an amazing prize. Not only is the recognition for achievement by yourselves fantastic but it has also been recognised by ABP. As I am in the early years of my career, recognition of achievement in this level of qualification will have an impact on my career and for that, I am also grateful.
The training I have received over the years from Highfield Training has helped me massively in my career so far. I find the structure of the learning and method of examination helps people gain the qualifications they are capable of achieving. I very much look forward to undertaking additional training in the future. ’

Aimee Smith, winner of the 2021 Top Student Award for Highfield’s Level 4 Award in Food Safety Management for Manufacturing.

You can watch the full video presentation of our Top Student Award 2021 on our YouTube channel here.

We’d like to take this opportunity to thank our conference supporters again, the Institute of Food Science and Technology and RHE Global. And thank you to our excellent speakers for their engaging and insightful presentations:

Sterling Crew, Strategic Advisor at Shield Safety Group.
Andy Kerridge, Food Safety and Quality Consultant, Wyvern Food Solutions Ltd.
Bill Marler, Attorney at Marler Clark, The Food Safety Law Firm.
Dr Lisa Ackerley, Strategic Food Safety Advisor, Public Health Company Ltd.
Dr James Donarski, Head of Food Authenticity at Fera Science Ltd.
Frank Yiannas, Deputy Commissioner of Food Policy & Response at U.S. Food and Drug Administration.
Denis Treacy, Chief Technical Officer, Culture Compass Ltd.
Carmel Lynskey, Head of Achieving Business Compliance at Food Standards Agency.

Last but not least, thanks to each and every person who attended the conference. We’ve had some amazing feedback, and we hope to welcome you back to more of Highfield’s events and webinars in the future.

To see what we already have planned for 2021 and beyond, go to our booking page here.

Leader in Adult Care Standard Approval

Great news from Highfield! The portfolio of apprenticeship standards we are approved to deliver EPA for has once again expanded. This is with the addition of the Leader in Adult Care standard.

This brings the grand total of standards we’re approved to deliver end-point assessment for to 46!

How does the Leader in Adult Care professional role fit within my business?

This apprenticeship is for those that will have the responsibility for managing community or residential based services. A Leader in Adult Care has a responsibility to ensure the service they provide is safe, effective, caring, responsive to people’s needs and well-led. They may be a registered manager of a service, unit, deputy or assistant manager. They will be responsible for ensuring regulatory compliance of the care given and the values and training of staff with established standards and regulations.

An overview of the programme structure, assessment methods and more is available here.

Why choose Highfield for your EPA?

We’ve done the hard work, so you don’t have to.

We’re one of the leading authorities on EPA in the country. As a result of this, we can offer your business a full range of assessment services. This includes support and advice to help you and your apprentices achieve your goals.

Our unbeatable offer and complete assessment service. This includes:

  • comprehensive assessment resources and guidance
  • engagement with external quality assurance organisations
  • training and standardisation for all assessors
  • a dedicated employer engagement team
  • a simple scheduling process with the scheduling team on hand for support
  • the Vault – Highfield’s online, browser-based e-portfolio system. This tracks every point of a learner’s journey, allows learners to access resources, store evidence, interact with their assigned tutor, plan their activities and view their progress

So, whether you’re considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or you’re searching for services to ensure you claim your full share of levy funding, you can trust Highfield to deliver.

Find the full range of standards we cover on our website here.

Email us to find out more or call our team today on 01302 363277.

Highfield announces Top Student Award 2021

Highfield is truly proud of all the training providers, educators and learners who have worked alongside us to keep learning and qualifying over the past year. To celebrate, we’ve brought back our Top Student Award for 2021!

This year, we’re recognising the students that achieved top marks in three of our most popular qualifications, the Highfield Level 4 Award in Managing Food Safety in Catering, the Highfield Level 4 Award in Food Safety Management for Manufacturing and the Highfield Level 4 Award in HACCP for Management.

The top student by marks achieved in each qualification will receive a cheque for £250 and an awards certificate to recognise their remarkable achievement.

And because we appreciate the invaluable role that training providers play in developing top-class students and future food sector professionals, the training providers of the winning students will also be presented with a plaque recognising their achievement.

The winners of Highfield’s Top Student Award 2021 will be announced during our ‘Training solutions for a changing world’ webinar on the final day of our Maintaining Consumer Trust in Food Safety conference taking place virtually from Tuesday 8 June – Thursday 10 June.

View the full conference agenda here.

Supporting access to knowledge and giving back to the food safety community are always high on Highfield’s agenda. This is why we’re making all our 2021 conference webinars FREE to attend for Highfield registered trainers and centres! It’s our way of thanking you for your support during difficult times.

Attendees will receive a CPD certificate worth 2 CPD points for every conference webinar they attend. That’s 16 CPD points up for grabs!

Plus, every conference attendee will receive a FREE place on Highfield’s ‘Training solutions for a changing world’ webinar on Thursday 10 June. 

To find out more about our speakers and supporters or book onto a webinar now go to highfieldconference.com or email us at events@highfield.co.uk