Highfield achieves ISO standard again

We’re delighted to announce we’ve been re-accredited under ISO 9001: 2008 for the ‘creation, development, implementation and management of all qualifications and associated materials’.

Highfield has partnered with the accreditation service provider Chamber Certification Assessment Services (CCAS) and will be working to upgrade the accreditation to ISO 9001:2015 early in 2018.

ISO9001 is a globally-recognised quality mark that is part of a wider series of quality standards (ISO9000). Developed and published by the International Organisation for Standardisation (ISO), the standard set out what organisations must do in order to implement superior quality management systems, and recognises those already doing this.

We first received our 9001:2008 certificate back in on 2014, and this accreditation shows that we still put standards first.

Bernie Zakary, Highfield’s Director of Qualification Development, said, ‘I am incredibly proud of this accreditation as it demonstrates the hard work put in daily at Highfield to make sure quality and high standards are first and foremost. It’s also a recognition of the talent and dedication we have here in the Highfield team and will give our customers confidence that our commitment to the very highest of standards continues’.

Thinking about becoming a Highfield centre? You don’t want to miss this event!

Places are still available for our upcoming Introducing Highfield event on Thursday 5 January 2017 in Walsall, with guest speaker Richard Sprenger, who will be sharing his expertise on some food safety topics including “Improving food safety” with particular reference to “the Person in Charge System”, he will also lead a participatory discussion on the science associated  with several common practises and some of the terms we use, including the “danger zone”, hand washing, effective use of thermometers, food poisoning and “safe limits” This is a must-attend event for all food safety trainers.

becoming a highfield centre

Richard Sprenger speaking at the Oman Food Safety Conference 2016

In addition to this, we will provide delegates with full information on how to transfer from the CIEH to Highfield, following on from the CIEH voluntarily surrendering its awarding organisation status. You will also be able to view Highfield’s supporting training materials on the day.

This morning event (09:00am – 12:00pm) is FREE to attend and is open not only to CIEH customers, but also training providers who would like to find out more about delivering qualifications from Highfield. It goes without saying that we would welcome any of our current customers who would like to attend; it is always good to catch up, receive feedback and see how we can improve.

Attendance at this event will also entitle you to 2 CPD points.

To book yourself and/or your colleagues on to this event, please visit here. Alternatively, you can secure your place by calling our Sales team on 0845 226 0350/01302 363 277 or by emailing the Events team at events@highfieldabc.com. Spaces will be allocated on a first-come, first-served basis. Book now to avoid disappointment!

Click here to view our 2017 events calendar, to find out when we will be holding an event in your area.

Find out more about Highfield at our new event

new eventWe will be holding a number of events across the UK to introduce you to Highfield and provide further information on our family values, policies and benefits, as well as guidance and support on our registration process.

The events will also provide a platform for feedback to discover how we can continue to improve our services, products and/or qualifications, to become both your awarding organisation and product provider of choice.

The session will also include a food safety update delivered by an expert speaker, focusing on key topics and current issues within the industry.

Dates and locations are:

Friday 9 December 2016 – Doncaster

Food safety presentation delivered by Sarah Daniels

Monday 12 December 2016 – Newcastle

Food safety presentation delivered by Jude Hutchison

Tuesday 3 January 2017 – London

Food safety presentation delivered by Richard Sprenger

Thursday 5 January 2017 – Walsall

Food safety presentation delivered by Richard Sprenger

Tuesday 17 January 2017 – Belfast

Food safety presentation delivered by Professor Chris Elliott

Tuesday 31 January 2017 – Wales

Food safety presentation delivered by Euan MacAuslan

 Areas covered in each event will include:

  • How to switchover from CIEH to Highfield, and our support for you during that process
  • The range of qualifications we offer, and areas for development
  • An introduction to the Highfield team and some of our subject matter experts
  • Highfield future and the move over to the RQF
  • How we provide ongoing support to centres
  • Associated training materials from Highfield International
  • A food safety update from a subject matter expert
  • How can we improve our service, products and qualifications
  • What you want from an awarding organisation

Each morning event (09:00am – 12:00pm) is FREE to attend and is open to not only CIEH customers, but also training providers who would like to find out more about delivering qualifications from Highfield. It goes without saying that we would welcome any of our current customers who would like to attend, it is always good to catch up, receive feedback and see how we can improve.

To book yourself and/or your colleagues on to this event, please visit here. Alternatively, you can secure your place by calling our Sales team on 0845 226 0350 or by emailing the Events team at events@highfield.co.uk. Spaces will be allocated on a first-come, first-served basis. Book now to avoid disappointment!

We hope that you can join us for what is sure to be an extremely informative event.

It worked for me: Highfield Apprenticeship

To mark National Apprenticeship Week and to celebrate the significance of work-based learning, we’ll be speaking to members of the Highfield team about their apprenticeship experience.

Emily profile pic

Prior to starting her apprenticeship in 2012, Emily studied graphic design at college. After completing her studies she was looking for a solution that would allow her to continue her studies in a working environment, which led her to an apprenticeship. Emily was attracted to the Highfield design apprentice role due to the variety of professional projects she had the opportunity to work on. During her apprenticeship, Emily demonstrated a strong work ethic, becoming a fundamental member of the Design team, from which she secured a full-time role with Highfield as a junior designer.

What attracted you to an apprenticeship?

I had just finished two years of studying and felt that I needed to do something a little more practical, which is why an apprenticeship shone far brighter than any university course did.

What did your position involve?

My position really was to get involved and learn from my colleagues. When you first go into an apprenticeship you need to learn how the company itself works and from then on once you have learnt the essential skills, will start to find your place in the team (it just sort of clicks).

What is it like to work for Highfield?

It is a great adventure; you are rarely doing the same type of job. You will get to work on all types of projects with different team members for multiple clients.

What were your main responsibilities as an apprentice?

I looked after the event material, the setting of exam papers and creating a newsletter for Highfield. After a few weeks I also got the chance to join in with other activities such as photo shoots, which I found to be great fun. This was helpful as I got to work with other team members learning what they did in their day-to-day jobs.

What skills and experience did you gain from your apprenticeship?

I have gained so much from working at Highfield it would be hard to pin point only a few items to talk about. Within my initial 12 months I progressed so far and learnt how to produce products and each process that goes into doing so.

What was the highlight of your apprenticeship (biggest achievement etc.)?

I believe my greatest highlight was being offered a full-time position at Highfield. I felt that I had become part of the team and part of the Highfield family.

Do you feel that an apprenticeship was beneficial to your career?

It was really the greatest thing for me at the time as I don’t think I was ready to go to university. I was a rather timid person before I started working at Highfield and over the years I have grown so much both professionally and as an individual. I feel that this has been one of the greatest things I have done in my career so far and am looking forward to future endeavours.

How would you describe your apprenticeship in three words?

Super, smashing, great!!!

As a former apprentice, what advice would you give to anybody considering an apprenticeship?

An apprenticeship was so much better for me as I was learning on the job, completing live briefs, being tutored by others with more experience than myself and growing as a person instead of sat in a classroom. Overall I would say consider an apprenticeship with Highfield as my experience here was so helpful for me and I do feel I found myself at Highfield.

Highfield office Christmas shutdown

Xmas 2015 (resized)It’s nearly Christmas, which means it’s almost time for our annual shutdown.

And as you can see from the pic, the team at our distribution centre have important (but secret) work they need to attend to.

To that end, our offices will close on 22 December 2015 at 5.30 pm, and reopen on 4 January 2016 at 8.30 am.  Unfortunately, that also means we won’t be able to respond to any enquiries received between those times.

If you have any urgent orders you need delivering before the shutdown, please place them by 2 pm on 21 December 2015.

Non-urgent orders required over the Christmas period should be placed by 3 pm on 22 December 2015. Orders placed after this time will be dispatched on 4 January 2016 when our offices reopen.

We would like to take this opportunity to wish all of you a very merry Christmas and a happy New Year, and to thank you for your continued support and custom over the last 12 months.  The past year has been incredible for us, and has seen the Highfield name established in several new sectors.  This would not have been possible without your continued support, and we look forward to what we believe will be yet another successful year in 2016.

Finally, as you may already be aware, our chosen charity is Visually Impaired Children Taking Action (VICTA), so in addition to the funds we have helped raise this year we will be making a further contribution for Christmas.

We hope you can help too, so for more information or to make a donation, go to www.victa.org.uk

Merry Christmas!

Apprenticeship success for AS Watson learner  

A Superdrug apprentice has been celebrating this autumn after being recognised in the National Apprenticeship Awards 2015.

Karolina Apprenticeship AwardsKaroline Polniaszek, from Normanton, West Yorkshire, won the McDonald’s Award for Intermediate Apprentice of the Year (Yorkshire and Humber Region) for her development with the company, which works with Highfield Awarding Body for Compliance (HABC) for apprenticeships.

The award was announced on 8 October 2015 at a high profile awards ceremony, organised by the National Apprenticeship Service and hosted by the Northern Ballet, Leeds.

Over the last two years, the Superdrug and Savers Apprenticeship programme – part of AS Watson – has recruited over 500 external apprentices, with 25 per cent of those achieving a qualification going on to be promoted into supervisory roles.  The programme, which is aimed at 16-18-year-olds interested in a career in UK retail, has seen 79 percent completing their training and being offered a permanent role within the company.

Karolina, who works on orders taken through the company’s website at the Northern Distribution Centre in Pontefract, will now progress through to the National Apprentice of the Year Awards Final being held in January next year.

Karolina Polniaszek, said, ‘I started the apprenticeship scheme last year.  My manager had encouraged me to apply after discussing my career within the business with her. The scheme has really made me step out of my comfort zone, improving my communication and presentation skills.  I’ve gained the confidence to put my ideas forward and really engage in teamwork and activities – a skill I was lacking before I started. I’d definitely recommend the scheme to others if they want to progress their skills and further their career!’

Jo Mackie, AS Watson HR Director, said, ‘We are incredibly proud of our Apprentices and are delighted that Karolina’s hard work has been rewarded with this recognition.  We are delighted that our Apprenticeships programme continues to strengthen and supports our younger colleagues with an entry into the retail industry, giving them opportunities to learn, grow and progress their careers’.

It is the latest success for AS Watson’s Apprenticeship programme which was recently recognised in The Sunday Telegraph as a top apprenticeship employer.

To find out more about AS Watson UK Apprenticeships visit www.superdrug.jobs or www.savers.jobs

Welcome to Highfield Central – our new online management system

Highfield is bringing its online Course Management System and Learner Management System together into one brand new digital resource – Highfield Central.

The new system will help Highfield Centres to manage both course-based and assessor-based qualifications, request exam papers, place orders, purchase registrations and register learners from one easy-to-use central location.

As part of the change, all qualifications will now sit in just one place, helping Centres and administrators manage the process better, while associated products and learner resources will be available to order from the same location.  Centres will also be able to see how many registrations they have purchased or banked, allowing a stock check and improved transparency of purchases for their own records.

The majority of qualifications will be moved over to Highfield Central by 15 October 2015, the exceptions being security (licence-linked), endorsed, international and pool lifeguarding qualifications, which will move later in the year.

If you’ve already posted courses starting after 15 October on the Course Management System that need to be moved to Highfield Central, our IT team will transfer these for you and provide you with new course ID numbers.

A guidance document for those offering course-based qualifications has already been published, with further guidance and instructions due to be posted shortly.  In the meantime, if you have any questions, your account manager will be on hand to help you.

New first-aid events for Cheshire and Bucks

First aid IQA

Highfield Awarding Body for Compliance (HABC) has added two new first-aid events to its calendar for this autumn.

The events cover internal quality assurance and assessment of HABC’s suite of first-aid qualifications.  Attendance at either event will entitle delegates to a CPD certificate for first-aid assessment and IQA.

Dates and locations are:

Places cost £50 plus VAT for Highfield Centres, or £65 plus VAT for non-Highfield Centres.

To book, follow the links above.

For further information on our other remaining 2015 events, please click here.

Health and safety news from HABC/Nabarro

Highfield Qualifications has partnered with Nabarro to bring you quarterly updates and health and safety news that is relevant to your business.

Nabarro is one of the UK’s best known and most trusted commercial law firms, and specialises in providing no-nonsense and practical advice in plain English from its team of experts.

hse_logoThe HSE is currently revising the CDM Regulations with the aim of simplifying and improving standards for small construction sites…
The changes proposed by the Health and Safety Executive (HSE) in the new draft Construction, Design and Management (CDM) Regulations are underpinned by a desire to improve standards of health and safety, particularly on smaller construction sites.

The changes attempt to provide a regulatory framework which is more appropriate and relevant to smaller sites and generally to remove bureaucracy across the industry.  More…

 

Royal_courts_of_justice

The Court of Appeal is to ensure fines for breaches of environmental and safety laws will be large enough to ‘bring the message home’ to managers and shareholders…
The Court of Appeal sought to answer the question of the appropriate size of fines in health and safety and environmental breach cases when it dismissed appeals.  More…

 

 

Accident ReportThe reporting of accidents within the workplace has been revised.  The new RIDDOR regulations simplify the reporting procedure for employers…
A second set of revisions were made to the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), the second such in less than two years, in October 2013. More…

 

 

European UnionEuropean Commission proposes changes to solidify product safety issues, with potential cost implications to manufacturers, suppliers and retailers…
The European Commission has published its proposals to revise the rules for the safety of consumer products marketed in the European Union (EU).  To the extent that this removes uncertainty and promotes a more evolved regulatory regime in line with other regulated spheres, it can only be seen as good news for manufacturers and suppliers.  More