The Future of Food Safety – Converting Certification to Competence

Highfield Food Safety CPD Event

The Future of Food Safety

As we welcome in the new year, like many of you, we’re also looking to and planning for the future. In 2019 we’re as committed as we’ve ever been to raising food safety standards through qualifications and supporting training. On Tuesday 19 February, Highfield Chairman Richard Sprenger will deliver two CPD sessions on what the future of food safety might look like.

These half-day CPD sessions will provide food safety trainers, training managers from corporate organisations, and enforcement officers with the chance to discuss our proposals for the future of food safety and HACCP training, share in Richard Sprenger’s knowledge and participate in our vision for improving food safety based on our global experience.

We’ve written the most popular books on food safety and, over the last 35 years, evolved into the UK’s leading provider of regulated food safety qualifications, training materials and e-learning.

Fifty years of promoting food safety in roles as diverse as enforcement officer, government adviser, director and chairman of an awarding organisation have given Richard an insight into food safety that is unrivalled. His passion has seen him travel the world working with trainers, large companies and government bodies to implement improvements to food safety standards.

It is this experience that ensures that not only are Highfield’s solutions to food-safety issues based on good science, but that they are pragmatic and practical for the real-world situations that occur in business.

Since 2010 Highfield, under the leadership of Richard, has been heavily involved in the implementation of the Dubai government’s mandated Person in Charge (PIC) Programme, a programme that has seen measurable and meaningful success in improving standards of food safety.  

This success has given Highfield the blueprint for a new way of implementing food safety and hygiene improvements. A way that sees the certificate reflect competency, rather than just a box-ticking exercise in the latest third-party audit or inspection.

At this event Highfield will unveil what we believe will be a significant step forward in converting ‘the certificate on the wall’ to genuine competence in the workplace, and provide food businesses with the means to accept the responsibility for food safety and HACCP within their business.

This is the ideal CPD event for anyone with responsibility for training or implementing food safety improvements.

Delegates can choose from two sessions, with one session in the morning and a second session taking place in the afternoon. The timings and the agenda can be seen below.

Agenda:

Morning session –

8.30 – 9.00am: Registration and refreshments
9.00-10.00am: Improving food safety
10.00-10.30am: HACCP in catering
10.30-10.45am: Break and refreshments
10.45am – 11.45am: The future of food safety: certified programmes and HACCP for catering v CODEX

Afternoon session –

12.45-1.15pm: Registration and refreshments
1.15-2.15pm: Improving food safety
2.15-2.45pm: HACCP in catering
2.45-3.00pm: Break and refreshments
3.00-4.00pm: The future of food safety: certified programmes and HACCP for catering v CODEX

Attendance at this event will award participants with 3 CPD hours.

Places cost £35+VAT for Highfield centres and £55+VAT for non-centres.

To book your place, click here or call 0845 226 0350/01302 363277.

Highfield 2018 end-of-year review

It wouldn’t be Christmas without an end-of-year review. And what a year it’s been.

What with being named Awarding Organisation of the Year by the Federation of Awarding Bodies (FAB) and picking up another accolade in the Learning Technologies Awards, 2018 has certainly been a fantastic 12 months to remember.

But those aren’t the only reasons we’ll be celebrating this Christmas. Our achievements this year have included:

  • becoming the third largest awarding organisation in the UK
  • beating our target of raising £50,000 for our chosen charity VICTA
  • achieving over 800,000 users on our free counterterrorism e-learning in just a few months
  • seeing two of our colleagues recognised by the Metropolitan Police for their contribution to counterterrorism training
  • launching our e-assessment platform, Highfield Works, to bring our customers fast and effective online assessment

However, it’s not just about awards success. It’s about being the best provider of qualifications, training materials and e-learning to our many loyal customers. And we believe we are.

So once again, have a very Merry Christmas, and a Happy New Year.

And in case you missed them, here’s a round up of our top stories from the last few weeks of 2018.

Serco apprentice first in England to complete new aviation qualification
Serco apprentice Brook Bloomfield has become the first ever to complete the new Aviation Ground Operative Standard in England, passing his training with a distinction. The apprenticeship was delivered by Serco in partnership with Highfield Assessment, which is part of Highfield Qualifications and recognised as an end-point assessment organisation (EPAO).
http://www.highfieldqualifications.net/serco-apprentice-first-in-england-to-complete-new-aviation-qualification/

How to with Highfield…booking your SCPLH refresher
If you’re working in the Scottish licensed trade, you’ll no doubt be aware of the changes to the rules around the Scottish Certificate for Personal Licence Holders (SCPLH) and personal licence renewal. We go through the steps you need to take to book your renewal.
http://www.highfieldqualifications.net/how-to-with-highfield-booking-your-scplh-refresher/

Highfield e-learning joins the eLearning Network
We’re delighted to announce that Highfield e-learning is now an official partner of the eLearning Network (eLN). The eLN is a not-for-profit, community interest company run by the e-learning community for the learning community.
http://www.highfieldqualifications.net/highfield-e-learning-joins-the-elearning-network/

Allergens in food: Russian roulette for customers?
Allergens have been all over the news recently. But do you know how to keep customers and your business safe?
http://www.highfieldqualifications.net/allergens-in-food-russian-roulette-for-customers/

Highfield approved for recruitment EPA
We’re already one of the leading end-point assessment organisations in the country with one of the widest portfolios of standards covered. But now we can include Recruitment Consultant and Recruitment Resourcer to the standards we can deliver EPA for, after receiving official approval from the government.
http://www.highfieldqualifications.net/highfield-approved-for-recuitment-epa/

Is your Care Certificate e-learning GDPR compliant?
We’ve updated our Care Certificate e-learning to make it fully compliant with the GDPR, meaning we’ve done the hard work so you don’t have to. Developed by Highfield e-learning, it is one of the most comprehensive packages available anywhere for employees taking the Care Certificate, and is backed by Highfield’s expertise in developing the official Care Certificate Handbook.
http://www.highfieldqualifications.net/is-your-care-certificate-e-learning-gdpr-compliant/

Five new pathways for the updated underage sales prevention qualification
Highfield has launched a new version of the Highfield Level 2 Award in Underage Sales Prevention (RQF) to better reflect specific job roles within the licensed trade. The qualification is designed to assist those who are preparing to work in retail or licensed premises that offer age-restricted products and services to the public.
http://www.highfieldqualifications.net/five-new-pathways-for-the-updated-underage-sales-prevention-qualification/

Highfield reaccredited for ISO  
After lots of hard work by our team, we’ve been recognised for ISO 9001: 2015, based on the ‘creation, development, implementation and management of all qualifications, end-point assessments and associated assessment materials’.
http://www.highfieldqualifications.net/highfield-reaccredited-for-iso/   

New level 3 qualification does the business
Highfield has launched a brand-new qualification specifically for learners working within business administration.  The Highfield Level 3 Diploma for Business Administrators (RQF) has been designed to cover the knowledge and skills requirements of the Level 3 Business Administrator Apprenticeship Standard. www.highfieldqualifications.com/qualifications/apprenticeships/businessadministration/l3banew    

 

Serco apprentice first in England to complete new aviation qualification

Serco apprentice Brook Bloomfield, who has become the first ever to complete the new Aviation Ground Operative Standard apprenticeship in England.

Serco apprentice Brook Bloomfield has become the first ever to complete the new Aviation Ground Operative Standard in England, passing his training with a distinction. 

Brook joined Serco as a Level 2 Aviation Ground Operative Apprentice working at RAF Brize Norton in June 2017, a job role he describes as his life ambition.

The apprenticeship was delivered by Serco in partnership with Highfield Assessment, which is part of Highfield Qualifications and recognised as an end-point assessment organisation (EPAO).

Aviation ground operatives work to ensure the efficient and effective arrival, turnaround and departure of aircraft. Safety, security and compliance with aviation regulations are at the heart of the role and the focus of day to day duties.

Brook’s apprenticeship has given him 18 months of on the job practical experience working alongside more than 40 colleagues that make up the Serco Ramp Services team at the RAF base.

Brook said, ‘I’ve wanted to work in aviation since I was old enough to talk, it’s all I’ve ever wanted to do and, it’s my life ambition so when I saw this opportunity come up with Serco I jumped at the chance.

With this being the first time the new Apprenticeship Standard has been delivered we have had to navigate our way through the new requirements, but I love this job, it ticks all of my boxes and I’m so proud to be where I am now.’

Airfield Services Manager Mark Cridland, who along with his two Ramp Trainers has been responsible for managing the delivery of Brook’s Aviation Ground Operative apprenticeship said, ‘This has been an exceedingly challenging yet rewarding project.  My Training Supervisors and Brook should be proud of what they have achieved; between them, they have set an exceedingly high standard for those that follow, to replicate’.

RAF Brize Norton in Oxfordshire is the Royal Air Force’s largest station and is used as the main Air Point of Embarkation (APOE) for deploying UK troops overseas. Serco have delivered a range of services on behalf of the MOD at RAF Brize Norton for more than 20 years.

For more information on the Level 2 Aviation Ground Operative Apprenticeship Standard can be found here

For more on Serco, click here

Five new pathways for the updated underage sales prevention qualification

Highfield has launched a new version of the Highfield Level 2 Award in Underage Sales Prevention (RQF) to better reflect specific job roles within the licensed trade.

The qualification is designed to assist those who are preparing to work in retail or licensed premises that offer age-restricted products and services to the public.

Based on extensive feedback from Highfield-approved training providers, the updated qualification will allow learners to choose between five different pathways depending on their job role – the first time this has been offered by any awarding organisation.

The five pathways are:

  • Retail
  • Licensed hospitality
  • Gambling
  • Restricted entertainment
  • Body modification

Jason Sprenger, Highfield Chief Executive, said, ‘We pride ourselves on listening and responding to our customers, and there was a clear demand for an underage sales qualification that was specific to job roles. This is the first time any awarding organisation has taken a bespoke rather than generic approach to this qualification, and it will give employers within those specific areas the trained and knowledgeable staff needed to operate safely and legally with confidence’.

The new qualification will continue to be assessed by a 30-minute, multiple-choice examination. However, the exam will now consist of 12 core questions and 6 pathway-specific questions.

It is designed to replace the existing Highfield Level 2 Award in Underage Sales Prevention (RQF), which will be available for delivery until 31 December 2018.

We have already issued an operational note to Highfield centres delivering the original qualification to inform them of the changes to registrations, examination papers and certification, as well as the withdrawal of units.

 

New level 3 qualification does the business

Highfield has launched a brand-new qualification specifically for learners working within business administration.

The Highfield Level 3 Diploma for Business Administrators (RQF) has been designed to cover the knowledge and skills requirements of the Level 3 Business Administrator Apprenticeship Standard. It can be completed alongside the apprenticeship to assist with the content delivery and evidence production, or as a stand-alone qualification.

Key topics include the organisation and the learner’s role within it, business fundamentals and project management.

The qualification is assessed through the completion of a portfolio of evidence, which will be internally assessed and quality assured by the centre, then externally assessed and quality assured by Highfield.

It can also act as an alternative or replacement for the Highfield Level 3 Diploma in Business Administration (RQF).

You can also find out more by contacting your account manager who will be happy to help, emailing us at sales@highfield.co.uk or calling us on 0845 2260350/01302 363277.

Highfield reaccredited for ISO

We always aim to be the best at what we do, so we’re over the moon to be reaccredited for ISO.

After lots of hard work by our team, we’ve been recognised for ISO 9001: 2015, based on the ‘creation, development, implementation and management of all qualifications, end-point assessments and associated assessment materials’.

While it’s not the first time we’ve achieved ISO recognition, it’s the first time we’ve been recognised for end-point assessment and associated assessment materials, which we believe puts us right at the top when it comes to supporting training providers, employers and learners on apprenticeships.

ISO 9001 is a globally recognised quality mark that is part of a wider series of quality standards (ISO 9000). Developed and published by the International Organisation for Standardisation (ISO), the standard sets out what organisations must do to implement superior quality management systems, and recognises those already doing this.

We first received our 9001:2008 certificate back in 2014, and this reaccreditation shows that we still put standards first. Highfield’s ISO recognition has been awarded by the accreditation service provider Chamber Certification Assessment Services (CCAS).

Bernard Zakary, Highfield’s Director of Qualification Development, said, ‘It’s another fantastic achievement by our team and highlights the work we put in each day to ensure the highest quality and standards when it comes to qualifications and apprenticeships. It’s also recognition of the level of service we provide each and every customer with, and demonstrates our commitment to being the best’.

PRESS RELEASE: Highfield Qualifications is top of the class

One of the UK’s leading exam boards is celebrating after winning the top honour at its industry awards.

Highfield Qualifications took the coveted ‘Awarding Organisation of the Year’ accolade at this year’s FAB Awards.

FAB – the Federation of Awarding Bodies – is the membership organisation for the UK’s circa 170 technical and professional organisations. It represents awarding organisations to the highest bodies in the land, including government departments and ministers.

The business, which has three offices in the north of England and further offices in the Middle East, took the top honour after demonstrating its growth and development over the last 12 months, as well as its support for major projects including developing specialist qualifications for the National College for High Speed Rail (NCHSR).

Judges for the awards included Sir Deian Hopkin, former Vice Chancellor and former President of the National Library of Wales, Emily Chapman, Vice President of the National Union of Students, and David Willett, Director of the Business Development Unit at the Open University.

It’s the third major accolade for the organisation in as many years, with Highfield winning the prestigious Queen’s Award in 2016, and a Learning Technologies Award in 2017 for its e-learning.

Jason Sprenger, Chief Executive, said, ‘We’ve always prided ourselves on the quality of our work, and especially the quality of our people. But it’s fantastic to have that recognised by the wider education sector. To win Awarding Organisation of the Year is a huge achievement, and another feather in Highfield’s cap after our recent achievements in the Queen’s Award and Learning Technologies Awards’.

He added, ‘We really couldn’t have done this without our amazing and hardworking team, who make our core beliefs of quality, value, service and integrity into reality, and provide our customers with the world-class service and support they’ve come to expect’.

Tom Bewick, FAB Chief Executive, said, ‘With qualifications growth at 30% per annum, Highfield is one of the most rapidly expanding awarding organisations in the country, and were deserving winners of this prestigious award. It was a tough field full of some great organisations, but the judges were impressed by Highfield’s dedication and commitment to their customers and to developing world-class qualifications and learning programmes’.

The FAB Awards took place at the Marriott Hotel, Leicester, on 18 October 2018.

For more information on Highfield, go to www.highfieldqualifications.com

For regular updates, go to https://twitter.com/askhighfield and https://www.facebook.com/askhighfield

ENDS
Notes to editors:

  1. Highfield Qualifications is part of the Highfield Group, which is the UK and Middle East’s leading supplier of compliance, apprenticeship and work-based learning qualifications, training materials, e-learning and assessment.
  2. It is one of the UK’s largest exam boards, and is actively involved in the development of the UK workforce and productivity, as well as contributing to government plans for three million apprenticeships by 2020.
  3. The organisation, which has its headquarters in Doncaster, works with some of the biggest names in international business to help develop its staff, including PepsiCo, Nestle, Marks & Spencer and Superdrug, and each year supports over 2 million learners across the globe to achieve their educational aspirations.

 

 

Food technology conference with SoFHT

Food hygiene and technology professionals from across the country will get the chance to hear the latest news and updates from some of the top experts at special conference next February.

Hosted by the Society of Food Hygiene and Technology (SoFHT) and supported by Highfield Qualifications, the Back to Basics: The Next Generation conference will take place on 13 February 2018 at the Ricoh Arena in Coventry, and will give delegates the change to hear first hand about the latest research and technology.

Speakers and topics covered on the day will include:
 
  • Hand Hygiene – Tracey Black – DEB
  • Labelling and Coding Verification Systems  – Jude Mason – Succour 
  • Allergen Risks and Controls – Barbara Hirst – RSSL 
  • Pest Control Threats and Solutions – John Simmons – Acheta 
  • Cleaning Technology and Verification – Peter Littleton – Klenzan 
  • Training Shortfalls and Solutions – Jude Hutchinson – Highfield Qualifications 
As well as Q&A panels throughout the day, the presentations will be supported by an extensive exhibition of 20 businesses showcasing their products and services, where delegates can learn from the experts and informally network with their peers.

Tickets cost £99 plus VAT for Highfield Approved Centres, and £145 for non-Highfield centres.

To find out more, go to the Highfield events section here

If you would like to find out more about exhibition opportunities, please contact Phil Shaw on 07818 571261 or SoFHT on 01827 872500.

Highfield Christmas closing dates 2017

‘He’s making a list and checking it twice; Gonna find out who’s naughty and nice‘…yes, it’s nearly Christmas, which means the tree is up, the festive jumpers are on and the mince pies are doing the rounds in the Highfield office (so many mince pies…!). 
 
But that also means we’re nearly upon our annual shutdown for the Christmas period. We’ll be closing at 5.30 pm on Thursday 21 December 2017, and reopening on Tuesday 2 January 2018. Unfortunately that also means any enquiries we receive between these dates won’t be responded to until the office reopens. 
 
If you have orders that are urgent and you require before Christmas, please make them before 1 pm on Wednesday 20 December 2017. These orders will be dispatched on a next-delivery.
 
If your order isn’t that urgent but you still need it delivered over the Christmas period, be sure to place it before 2 pm on Thursday 21 December 2017. Any orders placed after this won’t be dispatched until the New Year. 

As always, we’d like to thank you for your continued support over the last 12 months, in which we’ve been recognised as an end-point assessment organisation (EPAO) for apprenticeships, and took one of the top prizes at the Learning Technologies Awards in November for our e-learning. The awards are one the biggest in Europe, and open to some of the most famous digital names in the world, but the Highfield team beat them all to take the gold in the ‘Best use of learning technologies to ensure compliance’ category.

We also raised many more thousands of pounds for our chosen charity, Visually Impaired Children Taking Action (VICTA), and the important work they do. If you’d like to find out more or maybe make a donation yourself, go to www.victa.org.uk 

So finally, on behalf of the entire Highfield team, have a very Merry Christmas and a happy and prosperous New Year!

More ‘Introducing Highfield’ events for CIEH centres

Highfield Qualifications is holding a final series of ‘Introducing…’ events for CIEH centres looking to make the switch.

From this April, the CIEH will no longer be offering regulated qualifications and will be withdrawing its status as an awarding organisation. As a result, Highfield has been holding briefings for those centres that want to continue delivering regulated qualifications and are exploring ways of doing this. 

Each breakfast briefing lasts two hours and will provide further information on the benefits of being an approved Highfield centre, our policies and values, as well as guidance on our registration process. 

Dates and locations are: 

  • Thursday 6 April 2017 – Cheadle 
  • Wednesday 12 April 2017 – Maidstone 
  • Thursday 13 April 2017 – Taunton 
  • Thursday 25 April 2017 – Belfast 

What you can expect on the day: 

  • details on how to switch from CIEH to Highfield, plus our support during that process and afterwards
  • overview of the qualifications we offer, and are planning to offer 
  • information on our FREE centre registration for CIEH customers 
  • guidance on moving qualifications over to the Register of Qualifications Framework (RQF)
  • examples of associated training materials from Highfield International 
  • the opportunity to network with training providers 

And of course, you’ll get the chance to meet the Highfield team and some of our subject matter experts face-to-face, ask questions and give us your views on what you want to see from a responsive awarding organisation in terms of service, qualifications and products. 

To book yourself and/or your colleagues on to this event, please visit here.

Alternatively, you can secure your place by calling us on 0845 226 0350/01302 363277 or by emailing events@highfieldabc.com . Spaces will be allocated on a first-come, first-served basis.

For the latest news, updates and events follow Highfield on Facebook , Twitter , LinkedIn and Instagram

We hope that you can join us for what is sure to be an extremely informative event.