Success for ACT online learning at BCI Awards

We’re immensely proud to have been involved in the Action Counters Terrorism (ACT) online learning development alongside Marks & Spencer on behalf of NaCTSO.

And we’re delighted that the ACT online learning took the Continuity and Resilience Innovation 2019 award at the Business Continuity Institute (BCI) Awards last week.

Congrats to all involved!

So far, a quarter of a million people have completed the ACT online learning, which is completely FREE.

So, if you’d like to join them, go to https://bit.ly/2HSVNKG to find out more.

 

Could e-learning be the answer to your training woes? 

E-learning is the nemesis of tutors and trainers everywhere. At least, in the eyes of some trainers who see e-learning as a ‘rival’ to their day-to-day business. 

It takes learners away from the sanctuary of the classroom and the knowledge and experience of a trainer, who may have decades of real-life, hands-on experience within a subject area. An e-learning course can’t be a match for that experience, it can’t share the passion of the trainer. And without passion, and engagement, what use is e-learning?  

Of course, to a degree, that is true. Not the sort of acknowledgment you may expect from an award-winning provider of e-learning. An e-learning programme can not share the anecdotes of an experienced trainer with years of on-the-job experience. It can’t be funny, charming and oozing charisma.  But, it can be a useful tool in the training mix and offer benefits that perhaps you weren’t expecting…

Why should I offer e-learning?

Supporting safer workplaces
As a minimum a good e-learning course can be a useful tool for staff training. Ideal as part of a training programme, a staff induction scheme, or to provide knowledge leading to a full qualification, e-learning can help make your workplace safer.

Highfield offer a range of e-learning courses spanning subjects as diverse as communication and team working, to first aid, manual handling and fire safety.

Flexibility
Whether you’re a trainer, an employer/business or a learner e-learning is flexible to meet your needs. Highfield e-learning courses are accessible anytime, anywhere. If you have access to an internet connection, you can sit Highfield e-learning.

With no constraints in terms of classroom-based training, businesses can ensure that departments are always appropriately staffed, that training can take place at a time and place to suit their needs. Classroom sessions can be disruptive to the natural ebb and flow of a business. E-learning allows learners to take training at a pace that fits around their day to day workload.

Cost-effective
Save on expensive room hire, taking staff from their day to day tasks or having to turn down income as you don’t have a viable size class to deliver training.  Highfield e-learning courses are approved programmes and can contribute to the guided learning hours of a recognised qualification. Learners who wish to gain a corresponding qualification can sit the assessment at any Highfield training centre at a time and place to suit them.

For a complete digital solution you could utilise Highfield Works, our e-assessment platform saving you time, reducing paperwork and available at a time to suit you.

Time-saving
If your learners are utilising e-learning, particularly as independent study, it can free up your time. You won’t need to be stuck in a classroom and allowing you to spend time on growing your business, or indeed spending time with friends and family.

Additional Income
We offer reseller agreements for training providers and businesses who may wish to utilise high volumes of our e-learning. We provide the course at a discount price, and you can then sell the course to your customers. We can even support you and help you sell e-learning on your website.

Next Steps
If you’d like more information about how e-learning can work as part of your training mix contact us today call 0845 226 0350/01302 363 277, visit www.highfieldelearning.com or email info@highfieldelearning.com.

Highfield 2018 end-of-year review

It wouldn’t be Christmas without an end-of-year review. And what a year it’s been.

What with being named Awarding Organisation of the Year by the Federation of Awarding Bodies (FAB) and picking up another accolade in the Learning Technologies Awards, 2018 has certainly been a fantastic 12 months to remember.

But those aren’t the only reasons we’ll be celebrating this Christmas. Our achievements this year have included:

  • becoming the third largest awarding organisation in the UK
  • beating our target of raising £50,000 for our chosen charity VICTA
  • achieving over 800,000 users on our free counterterrorism e-learning in just a few months
  • seeing two of our colleagues recognised by the Metropolitan Police for their contribution to counterterrorism training
  • launching our e-assessment platform, Highfield Works, to bring our customers fast and effective online assessment

However, it’s not just about awards success. It’s about being the best provider of qualifications, training materials and e-learning to our many loyal customers. And we believe we are.

So once again, have a very Merry Christmas, and a Happy New Year.

And in case you missed them, here’s a round up of our top stories from the last few weeks of 2018.

Serco apprentice first in England to complete new aviation qualification
Serco apprentice Brook Bloomfield has become the first ever to complete the new Aviation Ground Operative Standard in England, passing his training with a distinction. The apprenticeship was delivered by Serco in partnership with Highfield Assessment, which is part of Highfield Qualifications and recognised as an end-point assessment organisation (EPAO).
http://www.highfieldqualifications.net/serco-apprentice-first-in-england-to-complete-new-aviation-qualification/

How to with Highfield…booking your SCPLH refresher
If you’re working in the Scottish licensed trade, you’ll no doubt be aware of the changes to the rules around the Scottish Certificate for Personal Licence Holders (SCPLH) and personal licence renewal. We go through the steps you need to take to book your renewal.
http://www.highfieldqualifications.net/how-to-with-highfield-booking-your-scplh-refresher/

Highfield e-learning joins the eLearning Network
We’re delighted to announce that Highfield e-learning is now an official partner of the eLearning Network (eLN). The eLN is a not-for-profit, community interest company run by the e-learning community for the learning community.
http://www.highfieldqualifications.net/highfield-e-learning-joins-the-elearning-network/

Allergens in food: Russian roulette for customers?
Allergens have been all over the news recently. But do you know how to keep customers and your business safe?
http://www.highfieldqualifications.net/allergens-in-food-russian-roulette-for-customers/

Highfield approved for recruitment EPA
We’re already one of the leading end-point assessment organisations in the country with one of the widest portfolios of standards covered. But now we can include Recruitment Consultant and Recruitment Resourcer to the standards we can deliver EPA for, after receiving official approval from the government.
http://www.highfieldqualifications.net/highfield-approved-for-recuitment-epa/

Is your Care Certificate e-learning GDPR compliant?
We’ve updated our Care Certificate e-learning to make it fully compliant with the GDPR, meaning we’ve done the hard work so you don’t have to. Developed by Highfield e-learning, it is one of the most comprehensive packages available anywhere for employees taking the Care Certificate, and is backed by Highfield’s expertise in developing the official Care Certificate Handbook.
http://www.highfieldqualifications.net/is-your-care-certificate-e-learning-gdpr-compliant/

Five new pathways for the updated underage sales prevention qualification
Highfield has launched a new version of the Highfield Level 2 Award in Underage Sales Prevention (RQF) to better reflect specific job roles within the licensed trade. The qualification is designed to assist those who are preparing to work in retail or licensed premises that offer age-restricted products and services to the public.
http://www.highfieldqualifications.net/five-new-pathways-for-the-updated-underage-sales-prevention-qualification/

Highfield reaccredited for ISO  
After lots of hard work by our team, we’ve been recognised for ISO 9001: 2015, based on the ‘creation, development, implementation and management of all qualifications, end-point assessments and associated assessment materials’.
http://www.highfieldqualifications.net/highfield-reaccredited-for-iso/   

New level 3 qualification does the business
Highfield has launched a brand-new qualification specifically for learners working within business administration.  The Highfield Level 3 Diploma for Business Administrators (RQF) has been designed to cover the knowledge and skills requirements of the Level 3 Business Administrator Apprenticeship Standard. www.highfieldqualifications.com/qualifications/apprenticeships/businessadministration/l3banew    

 

Highfield e-learning joins the eLearning Network

We’re delighted to announce that Highfield e-learning is now an official partner of the eLearning Network.

The eLearning Network (eLN) is a not-for-profit, Community Interest Company run by the e-learning community for the learning community. It’s the number one source for guidance on best practice and future trends in technology-based learning and development at work, with hundreds of members in the UK and beyond.

With the aim to inspire lifelong learning and advance knowledge, the eLearning Network aims to strengthen the learning technology community by providing opportunities for members to keep up to date with the latest advances in digital learning and to explore best practice.

All values we share too, and that have made Highfield e-learning the award-winning organisation it is today.

To find out more, go to https://elearningnetwork.org/

GDPR – change is here

There are few things that have filled businesses of all sizes with greater dread over the last year than the introduction of the General Data Protection Regulation (GDPR). As of 25 May 2018, this regulation applies to how all personal data is stored and processed.  

If you’re only just getting to grips with the GDPR, it can seem like a minefield. Questions are raised such as, ‘Can we still contact our existing customers?’ ‘How long can I keep my customers’ details?’ ‘What details am I allowed to keep?’ ‘How do we promote our goods and/or services now?’

Complying with the GDPR may at first seem like sailing through choppy waters, without completely understanding your map.

It’s likely by now though that someone at your company has managed to get their head around the basic principles and have a broad understanding of what you can and what you can’t do under the new regulation. If they haven’t yet, then this certainly needs to happen. It’s also essential that everyone in your organisation involved in data processing has a good understanding of the basic principles of the GDPR.

Consequences of non-compliance 
It’s essential that information concerning compliance with the GDPR is disseminated among your staff, especially considering that companies can be fined up to €20,000,000 or 4% of their turnover if they are found to be breaching it. Therefore, it’s something that’s pretty important to get right and you should ensure that everyone who is handling data is aware of what their new responsibilities are.

Like most things though the GDPR probably isn’t as scary as it may first appear. By ensuring your team has understood the basics and how it impacts their daily activities, the fear factor suddenly disappears, and compliant behaviour becomes second nature. But you need to consider how you’re going to achieve this.

Internal training sessions by your data compliance team are great, but another option that’s surely worth considering – especially for larger employers – is e-learning. This allows your team members to learn everything they need to at a time convenient to them (and their workload). It also allows each individual to have their knowledge on the regulation tested (something less achievable in group sessions). 

We provide a number of short e-learning courses, all specifically written to enable your employees/learners to obtain the knowledge they need to achieve compliance in their job role. Our latest course covers the topic of the GDPR and the basics of what your team will need to know, including things like subject access requests, data breaches, scenarios and the right to be forgotten. It’s also loaded with interactive and multiple-choice exercises.

For more information, just go to: https://www.highfieldelearning.com/products/gdpr

Highfield Christmas closing dates 2017

‘He’s making a list and checking it twice; Gonna find out who’s naughty and nice‘…yes, it’s nearly Christmas, which means the tree is up, the festive jumpers are on and the mince pies are doing the rounds in the Highfield office (so many mince pies…!). 
 
But that also means we’re nearly upon our annual shutdown for the Christmas period. We’ll be closing at 5.30 pm on Thursday 21 December 2017, and reopening on Tuesday 2 January 2018. Unfortunately that also means any enquiries we receive between these dates won’t be responded to until the office reopens. 
 
If you have orders that are urgent and you require before Christmas, please make them before 1 pm on Wednesday 20 December 2017. These orders will be dispatched on a next-delivery.
 
If your order isn’t that urgent but you still need it delivered over the Christmas period, be sure to place it before 2 pm on Thursday 21 December 2017. Any orders placed after this won’t be dispatched until the New Year. 

As always, we’d like to thank you for your continued support over the last 12 months, in which we’ve been recognised as an end-point assessment organisation (EPAO) for apprenticeships, and took one of the top prizes at the Learning Technologies Awards in November for our e-learning. The awards are one the biggest in Europe, and open to some of the most famous digital names in the world, but the Highfield team beat them all to take the gold in the ‘Best use of learning technologies to ensure compliance’ category.

We also raised many more thousands of pounds for our chosen charity, Visually Impaired Children Taking Action (VICTA), and the important work they do. If you’d like to find out more or maybe make a donation yourself, go to www.victa.org.uk 

So finally, on behalf of the entire Highfield team, have a very Merry Christmas and a happy and prosperous New Year!

Top award for Highfield e-learning

An innovative e-learning package that helped Marks & Spencer reduce the cost associated with incident reporting has been recognised at the digital industry’s prestigious Learning Technology Awards.

The e-learning, developed by Highfield e-Learning, took gold prize in the ‘Best use of learning technologies to ensure compliance application’ category after impressing judges with its impact on Marks & Spencer’s business.

Learning Technology Awards

The Highfield e-Learning team on stage.

Since its introduction in 2016, Marks & Spencer has seen a significant increase in reporting compliance, reduced costs by minimising interruptions to normal trading, encouraging duty managers to act promptly when incidents occurred, and ensuring consistency in behaviour at stores across the UK.

In total, nearly 3000 duty managers have taken the Marks & Spencer Duty Manager e-Learning Course, with the business seeing a 1,000 percent return on their initial investment.

John Frost, Head of Business Continuity at Marks & Spencer and Chairman of the Retailers Business Continuity Association, said, ‘M&S has a number of award winning programmes but this is definitely one of the very best, and possibly the most effective e-learning solution we have seen to date. The e-learning was fresh and challenging for our team, and helped us achieve our strategic objectives in reducing losses from incidents’.

Chris Sprenger, Highfield MD, said, ‘I’m very proud of this achievement, which is a huge testament to our incredible team and their dedication to our core values of quality, value, service and integrity. We believe that we have one of the best – if not the best – offers in terms of e-learning, and it’s satisfying to have that belief justified. It’s even more satisfying to see just how our e-learning has positively impacted on a great organisation like Marks & Spencer and helped them to improve the way they do business’.

Highfield e-Learning is part of the Highfield Group, which is one of UK’s biggest educational organisations and publishers and winner of the Queen’s Award in 2016. 

The Learning and Technology Awards ceremony took place at the Park Plaza Westminster Bridge Hotel on 29 November 2017.

For more information on Highfield e-Learning, go to www.highfieldelearning.com.

For regular updates, go to https://twitter.com/askhighfield and www.facebook.com/askhighfield

For more on the Learning Technology Awards, go to http://www.learningtechnologies.co.uk/learning-tech-awards
ENDS
Notes to editors:
1. The Learning Technologies Awards is held every year and showcases some of the most recognisable, memorable, and life-changing e-learning worldwide. They are internationally recognised and open to organisations of all sizes.

2. The Highfield Group is one of the largest educational organisations in the UK for compliance, apprenticeship and work-based learning qualifications, training materials, e-learning and end-point assessment of apprenticeships, based on registrations, certifications and turnover.

The Group offers hundreds of publications and titles with over two million sales per annum. Additionally, it has developed 250-plus qualifications through its awarding organisation (AO), Highfield Qualifications.

Official endorsement for Highfield’s Care Certificate e-learning

Highfield e-learning’s course to support the Care Certificate has been given official endorsement from Skills for Care.  

The e-learning has been given the prestigious ‘Approved e-programme’ mark, while Highfield has been awarded ‘Recognised Provider’ status as part of Skills for Care’s Endorsement Framework. 

For more information on Highfield’s Care Certificate e-learning, go to https://www.highfieldelearning.com/products/care-certificate 

 

90th birthday marks royal recognition for Highfield

Highfield will be helping HM Queen Elizabeth II celebrate her 90th birthday this year after winning the UK’s most prestigious business accolade, the Queen’s Award for Enterprise.

The Highfield Group, one of the UK’s leading education organisations, was announced as the winner of the award as part of the national celebrations to celebrate HM The Queen’s 90th birthday on 21 April.

Queen's Award winnersQueen’s Award winners are chosen by a panel that includes the Prime Minister and leading figures from government and industry, making it one of the most sought after accolades for British businesses.

Highfield is one of the UK and Middle East’s leading suppliers of compliance, apprenticeship and work-based learning qualifications, training materials and e-learning. It is one of the UK’s largest exam boards, and is actively involved in the development of the UK workforce and productivity, as well as contributing to government plans for three million apprenticeships by 2020 and the switchover to apprenticeship trailblazers.

The organisation, which has its headquarters in Doncaster, South Yorkshire, works with some of the biggest names in international business to help develop their staff, including PepsiCo, Nestle, Marks & Spencer and Superdrug, and each year supports over 2 million learners across the globe to achieve their educational aspirations.

Jason Sprenger, Highfield Chief Executive, said, ‘I’m incredibly proud of this fantastic achievement, which is a testament to our exceptional team and their dedication to our core values of quality, value, service and integrity. It is proving to be an amazing 12 months for Highfield.  We are continuing to expand domestically and internationally, with offices recently opening in Sheffield, Abu Dhabi and Dubai, plus a new international headquarters planned for Doncaster later in 2016, and have numerous other blue chip companies that have committed to working with us going forward’.

Representatives from Highfield will receive the award in person from Her Majesty at a ceremony at Buckingham Palace on 14 July 2016.  A further ceremony with the Lord Lieutenant of South Yorkshire, Mr Andrew Coombe, will take place at Highfield’s offices later in the year.
For more information on Highfield, go to www.highfieldqualifications.com

For more on the Queen’s Award, go to www.gov.uk/queens-awards-for-enterprise/overview

PRESS RELEASE: New e-learning to help train next generation of stewards

next generation of stewards A new suite of e-learning has been launched to help organisations train the next generation of stewards to nationally recognised standards and keep them compliant with the law.

The two new e-learning courses, Spectator Safety and Understanding Stewarding at Spectator Events, are aimed at organisations and learners in the sports and events sector and are linked to nationally recognised qualifications.

The Spectator Safety course covers the knowledge element for the Level 2 NVQ Certificate in Spectator Safety and the entire Level 2 Award in Understanding Stewarding at Spectator Events, while the Understanding Stewarding at Spectator Events covers the knowledge required for learners to achieve the Level 2 Award in Understanding Stewarding at Spectator Events.

Both e-learning courses, developed by Highfield e-learning, come complete with media rich and interactive content including photography, videos featuring commentary from sector experts and event stewards sharing their thoughts on working in the sector, interactive exercises to test and reinforce knowledge, and end of unit assessments.

Chris Sprenger, Highfield Managing Director, said, ‘There is increased regulatory and media scrutiny on the stewarding at sports and events  at the same time as the sector is becoming more attractive to young people as a career option.  Likewise, the nature of the job means that both learners and those teaching them are not often based in the classroom, so need an option that allows them to study in any environment.

More people are embracing e-learning and blended learning, so these courses are a cost-effective and innovative way for sports and events organisations to engage with learners in a meaningful fashion that benefits both the learner and the business’.

The Spectator Safety e-learning costs £115 plus VAT per learner, while the Understanding Stewarding at Spectator Events e-learning costs £95 plus VAT per learner.

For more information, go to www.highfieldelearning.com, call 0845 226 0350 or email support@highfieldelearning.com
ENDS
Notes to editors:
1.
The Understanding Stewarding at Spectator Events e-learning contains the following units: Prepare for spectator events; Control the entry, exit and movement of people at spectator events; Monitoring spectators and deal with crowd problems and Dealing with accidents and emergencies. The Spectator Safety e-learning contains the same units, with the addition of: Managing conflict and Supporting the work of the team and organisation.

2. Both e-learning courses can be assessed by:

  • Interactive activities: ensuring knowledge is continually reinforced throughout each module
  • Multiple-choice questioning: at the end of each module to ensure learner outcomes have been achieved
  • Full end-of-unit assessments: completed electronically and signed by an assessor appointed by the organisation providing training.

 3. Press images relating to this story can be downloaded here:

4. A video demonstrating the Understanding Stewarding at Spectator Events e-learning is available below:

5. The size of the sports and events sector in the UK:

Stewarding Stats Flyer (infographic) FINAL-page-001