Serco apprentice first in England to complete new aviation qualification

Serco apprentice Brook Bloomfield, who has become the first ever to complete the new Aviation Ground Operative Standard apprenticeship in England.

Serco apprentice Brook Bloomfield has become the first ever to complete the new Aviation Ground Operative Standard in England, passing his training with a distinction. 

Brook joined Serco as a Level 2 Aviation Ground Operative Apprentice working at RAF Brize Norton in June 2017, a job role he describes as his life ambition.

The apprenticeship was delivered by Serco in partnership with Highfield Assessment, which is part of Highfield Qualifications and recognised as an end-point assessment organisation (EPAO).

Aviation ground operatives work to ensure the efficient and effective arrival, turnaround and departure of aircraft. Safety, security and compliance with aviation regulations are at the heart of the role and the focus of day to day duties.

Brook’s apprenticeship has given him 18 months of on the job practical experience working alongside more than 40 colleagues that make up the Serco Ramp Services team at the RAF base.

Brook said, ‘I’ve wanted to work in aviation since I was old enough to talk, it’s all I’ve ever wanted to do and, it’s my life ambition so when I saw this opportunity come up with Serco I jumped at the chance.

With this being the first time the new Apprenticeship Standard has been delivered we have had to navigate our way through the new requirements, but I love this job, it ticks all of my boxes and I’m so proud to be where I am now.’

Airfield Services Manager Mark Cridland, who along with his two Ramp Trainers has been responsible for managing the delivery of Brook’s Aviation Ground Operative apprenticeship said, ‘This has been an exceedingly challenging yet rewarding project.  My Training Supervisors and Brook should be proud of what they have achieved; between them, they have set an exceedingly high standard for those that follow, to replicate’.

RAF Brize Norton in Oxfordshire is the Royal Air Force’s largest station and is used as the main Air Point of Embarkation (APOE) for deploying UK troops overseas. Serco have delivered a range of services on behalf of the MOD at RAF Brize Norton for more than 20 years.

For more information on the Level 2 Aviation Ground Operative Apprenticeship Standard can be found here

For more on Serco, click here

Highfield approved for aviation end-point assessment

aviation end-point assessmentWe’re excited to confirm that Highfield has been approved to deliver end-point assessment (EPA) for aviation.

The standards we’ve been approved for are Aviation Ground Operative, Aviation Ground Specialist and Aviation Operations Manager, which means Highfield will be offering aviation employers a full range of assessment services to help them achieve the most of their apprenticeship levy payments.

The introduction of the apprenticeship levy from 2017 means larger employers are obliged to pay into a central fund that must be used for apprenticeship training, while smaller employers can claim 90 percent of their costs from the government.

The changes also mean new apprenticeship standards like those in the aviation sector now use EPA instead of continuous assessment, requiring individual apprentices to have their work and competence assessed towards the end of their learning against criteria established by groups of employers known as ‘trailblazers’.

Highfield Qualifications is recognised as an end-point assessment organisation (EPAO) by the Education and Skills Funding Agency (ESFA) and sits on the Register of End Point Assessment Organisations.

EPA services are offered through our Highfield Assessment brand.

You can also contact Highfield at or by calling 0845 2260350/01302 363277.