Counter-terrorism learning features on BBC News

‘I thought I was going to die’

Nothing makes us prouder than seeing the difference a product we’ve worked on can have in the real world.

The ACT Awareness e-learning we developed in partnership with M&S on behalf of NaCTSO has been featured in a clip BBC News about two women who survived terror attacks in London.

We really hope that you never need to use what you learn from this course, but it’s always good to be a prepared.

As Counter Terrorism Policing’s National Coordinator for Protect and Prepare, Chief Superintendent Nick Aldworth says, ‘It is so important that as many people as possible arm themselves with this crucial advice – it is 45 minutes that could potentially save your life’.

ACT Awareness e-learning is a FREE course for businesses, find out more and request access here  http://bit.ly/2PEjo5d

New on-programme qualifications to support apprenticeships

A number of new and updated on-programme qualifications to support learners who are undertaking the new apprenticeship standards are being made available by Highfield.

Designed to help apprentices prepare for their end-point assessments, the qualifications have been developed after thorough feedback and consultation with training providers.

The following seven qualifications will be launched on 1 May 2019:

  • Highfield Level 3 Certificate in Retail Team Leading (RQF)*
  • Highfield Level 3 Diploma in Retail Team Leading (RQF)
  • Highfield Level 4 Certificate in Retail Management (RQF)*
  • Highfield Level 4 Diploma in Retail Management (RQF)
  • Highfield Level 2 Certificate in Supply Chain Operations (RQF)
  • Highfield Level 2 Certificate for Drivers of Large Goods Vehicles (RQF)
  • Highfield Level 3 Diploma in Business Administration Skills

Four qualifications were also launched on 1 April 2019:

·         Level 2 Certificate for Supply Chain Warehouse Operatives (RQF)
·         Level 3 Diploma in Team Leading and Supervision (RQF)
·         Level 5 Diploma in Operations and Departmental Management (RQF)
·         Level 2 Diploma for Retailers (RQF)

*These two qualifications will cover the knowledge criteria of the apprenticeship standard only. The larger diplomas cover the knowledge, skills and behaviours of the apprenticeship standard.

Qualification withdrawal
The following qualifications will be withdrawn on 31 July 2019, after which point no new learners will be able to register for them. Centres will then have two years from this date to claim certification. 

Qualification Number Qualification title Operational End Date Certification End Date
603/2863/0 Level 3 Diploma for Retail Team Leaders 31 July 2019 31 July 2021
603/2861/7 Level 4 Diploma for Retail Managers 31 July 2019 31 July 2021
603/2010/2 Highfield Level 2 Certificate for Supply Chain Operators (RQF) 31 July 2019 31 July 2021
603/3433/2 Highfield Level 2 Certificate for Large Goods Vehicle Drivers (RQF) 31 July 2019 31 July 2021
603/3600/6 Highfield Level 3 Diploma for Business Administrators (RQF) 31 July 2019 31 July 2021

Likewise, the qualifications below will be withdrawn on 30 June 2019.

Qualification Number Qualification title Operational End Date Certification End Date
603/1343/2 Level 2 Diploma for Retailers 30 June 19 30 June 21
603/1599/4 Level 5 Diploma in Leadership and Management (RQF) 30 June 19 30 June 21
603/2009/6 Level 2 Certificate for Warehouse Operatives (RQF) 30 June 19 30 June 21

It should be noted, however, that the current Highfield Level 3 Diploma for Management (RQF) – which can be used to support the delivery of the Team Leader/Supervisor Standard – will not be withdrawn.

What does this mean for you?
For the qualifications being withdrawn on 31 July 2019, centres will have until this date to register any learners on to the current versions of the qualifications. For the qualifications being withdrawn on 30 June 2019, centres will likewise have until this date to register learners.

Any learners who originally began on the current qualifications may transfer their registration over to the new qualifications if they prefer. In this case, the portfolios of evidence they produce must meet all the assessment criteria from the new qualification they transfer to.

There will be no change to assessor or centre approval requirements and this approval will be transferred over automatically. There will also be no change to the registration fees.

Learners will then have two years from this date to claim certification.

New specialised qualifications for the care sector

Highfield Qualifications has launched three new specialised qualifications for the care sector covering the important areas of medication handling, autism spectrum conditions, and equality, diversity and rights in care.

The qualifications have been developed in close cooperation with a number of centres active in the care sector, as well as specialised subject matter experts, and have been designed to meet the growing need of care sector employers in these areas.

The qualifications, which cover the knowledge aspects of their subjects and are suitable for learners aged 16 and above, are:

  • Highfield Level 2 Certificate in Principles of Equality, Diversity and Rights in Care (RQF)
  • Highfield Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF)
  • Highfield Level 2 Certificate in Introduction to Autism Spectrum Conditions

Each of the qualifications is assessed through the completion of a portfolio of evidence that will need to be assessed and quality assured by the centre.

For more information, contact us on 0845 2260350 / 01302 363277 or email us at sales@highfield.co.uk for more information. 

New Highfield paediatric first-aid qualifications

Highfield Qualifications has launched two new paediatric qualifications to take account of changes and updates to best practice.

The new qualifications, which were launched 1 February 2019, are the Highfield Level 3 Award in Paediatric First Aid (RQF) 603/3846/5 and the Highfield Level 3 Award in Emergency Paediatric First Aid (RQF) 603/3847/7.

Important changes to the Highfield Level 3 Emergency Paediatric First Aid (RQF) qualification include the removal of criteria specifically covering PPE, first-aid kits and the completion of accident or incident reports.

Changes to the Highfield Level 3 Paediatric First Aid (RQF) qualification include the removal of the same criteria, but with the addition of using a training device autoinjector.

Please note, the new qualifications have different registrations, qualification specifications and assessment paperwork. Centres must ensure they are purchasing or requesting the correct registrations and using the correct corresponding paperwork when delivering the new qualifications.

Any registrations held for the qualifications due to expire can be exchanged for new qualification registrations by your account manager. 

For more information, contact us on 0845 2260350 / 01302 363277 or email us at sales@highfield.co.uk for more information.

Keep track of your EPA with our new digital dashboard

We know end-point assessment shouldn’t be a chore, but the truth is that sometimes it can be a little heavy on the paperwork.

And it’s not always easy to keep track of things when you have a hundred other things (or learners) to take care of.

That’s why we’ve launched the Highfield EPA Dashboard.

Our dashboard is a brand-new digital portal that allows you to track and monitor all learners’ EPA progress in one place.

Designed with simplicity in mind, the dashboard tracks every point of a learner’s journey and allows you to gather data, generate reports and action tasks.

Through the dashboard, you’ll be able to:

  • see how many learners you have registered with Highfield
  • monitor what stage they are at (on-programme, in EPA, completed)
  • generate reports on the grades and progress of each learner
  • look at where your learners are by region or even country
  • export learners’ data to spreadsheets for your own records and reporting systems
  • filter learners by standard, grade or status
  • create detailed individual reports on each learner
  • see learners’ results the moment they are available

And because the last thing you need is information overload, we’ve broken down everything into visual graphs and charts so you can see where you and your learners are at a glance.

So to get started, get in touch and we’ll guide you through the quick set-up process.

For more information, contact us on 0845 2260350 / 01302 363277 or email us at info@highfieldassessment.com for more information.

Update to SIA ID requirements

Centres may have noticed that the Security Industry Authority (SIA) has updated its ID requirements for i) first-time licence applicants, and ii) those that are renewing their licence.

We can confirm that the current ID requirements for qualification certification remain unchanged, however, there are likely to be changes in the future to align with the SIA’s ID requirements.

We will ensure that we provide centres with sufficient notice of any changes before they occur.

In the meantime, you can speak to your account manager for further clarification or go to the SIA’s website to view the updated licensing requirements: https://www.sia.homeoffice.gov.uk/Pages/licensing-document-groups.aspx

Updates to EPA-kits for Adult Care Worker and Lead Adult Care Worker

We’ve made some updates to the EPA-kits for the Adult Care Worker and Lead Adult Care Worker standards.

Included in this update are new mock tests that have been reviewed and updated with amended and new questions.

We’ve also taken into account feedback from centres regarding the ‘appropriate-inappropriate scale questions’, and have reduced the number of these questions within the mock test, replacing them with other situational judgement-style questions.

The Adult Care Worker EPA-kit can be found here: https://www.highfieldassessment.com/adult-care-worker-epa-kit-115

The Lead Adult Care Worker EPA-kit is available here: https://www.highfieldassessment.com/lead-adult-care-worker-epa-kit-116

New customer service qualifications from Highfield

Highfield has launched three brand new customer service qualifications to provide more thorough coverage of the area.

The new qualifications are the result of a consultation with centres over the last few months into how we could further strengthen our approach to supporting the topic.

And it is expected the qualifications will help learners develop their knowledge and skills to get into work or update their existing abilities.

The three new qualifications are:

The qualifications are based on GLH, so to complete the award learners must achieve 45 GLH, the certificate 101 hours and the diploma 296.

All of the qualifications are assessed via a portfolio of evidence, however, if centres wish to develop their own workbooks to support the assessment, these will need to be approved by Highfield first. 

For more information, contact us on 0845 2260350 / 01302 363277 or email us at sales@highfield.co.uk for more information.

Important changes in assessments for some of our qualifications

Following consultation with our centres, we’re making some important changes to a number of our qualifications.

The changes affect qualifications that currently offer more than one assessment unit for some units.

What’s changing?

From 1 July 2019, the units in these qualifications will only be assessed by one method of assessment, as indicated below:

 Qualification(s) Unit(s) Assessment method
Title QAN Title Reference  
Highfield Level 1 Award in Food Safety in Catering (RQF) 603/2615/3 Food Safety Awareness in Catering D/616/6880 Multiple-choice exam
 
Highfield Level 2 Award in Food Safety in Catering (RQF) 603/2033/3 Principles of Food Safety in Catering R/615/8162 Multiple-choice exam
Highfield Level 2 Certificates in Hospitality and Catering Principles (RQF) 600/7802/9

600/8002/4

600/7919/8

600/7801/7

 
Highfield Level 2 Award in Food Safety in Manufacturing (RQF) 603/2035/7 Principles of Food Safety in Manufacturing D/615/8164 Multiple-choice exam
 
Highfield Level 2 Certificate in Cleaning Principles (RQF) 600/3901/2 Dealing with routine and non-routine waste R/502/2250 Portfolio of evidence
Health and Safety for the cleaning and support services industry Y/502/2251 Portfolio of evidence
Working with customers and others in the cleaning and support services industry D/502/2252 Portfolio of evidence
 
Highfield Level 1 Suite in Personal Development for Employability 600/8456/X

600/8458/3

600/8566/6

603/2821/6

All of the above units As above
Highfield Level 2 Suite in Personal Development for Employability 600/8457/1

600/8459/5

600/8460/1

603/3148/3

All of the above units As above

What this means for you

Any assessments taking place on or after 1 July 2019 must abide by the requirements outlined in the table above.

Centre and tutor approval will not be affected by this change, however, centres must ensure they follow the requirements outlined within each of the qualification specifications. Updated qualification specifications will be made available from 1 June 2019.

Centres must ensure they have suitably knowledgeable and qualified assessors in place for units assessed by a portfolio of evidence and must abide by the examination and invigilation guidelines for units assessed by multiple-choice exam.