How to…with Highfield: Fire Safety

Did you know that the majority of fires are preventable? But how do you ensure your premises is doing all it can to reduce the risk of fire?

1. Conduct a fire safety risk assessment, and regularly update it.

2. Use the findings to put in place proper fire safety measures that minimise the risk.

3. Keep ignition sources and flammable substances apart.

4. Practice good housekeeping. Tidy up. Avoid build ups of rubbish.

5. Install smoke alarms. Check alarms and detection systems regularly.

6. Ensure you have the correct fire-fighting equipment (i.e., the correct extinguishers for the correct type of fire).

7. Make sure escape routes and fire exists are kept clear.

8. Train your team – make sure they know what to do, where to go and who is responsible for what. If you’re looking for some additional help, Highfield has a range of materials and resources to support you:

Qualifications: https://lnkd.in/d2VgwnH

E-learning: https://lnkd.in/d_7zXDm

Resources: https://lnkd.in/d8ZRJVS

PRESS RELEASE: Support for protective services on apprenticeships

Organisations working in protective services looking to make the most of their apprenticeship levy contributions will now have help from one of the UK’s leading awarding organisations.

Highfield Qualifications has been approved by the government to provide end-point assessment (EPA) services for the new Custody and Detention Officer Standard, and will be offering employers a full range of assessment services to help them achieve the most from their apprenticeship levy payments.

The introduction of the apprenticeship levy in 2017 means larger employers have to pay into a central fund that must be used for apprenticeship training, while smaller employers can claim 90 per cent of their apprenticeship costs from the government.

The changes also mean new apprenticeship standards like those in security now use EPA instead of continuous assessment, requiring individual apprentices to have their work and competence assessed towards the end of their learning against criteria established by groups of employers known as ‘trailblazers’.

Jason Sprenger, Highfield Chief Executive, said, ‘Many employers are coming to terms with the introduction of the new apprenticeship standards and in particular the apprenticeship levy, so we understand that it is a complex and changing training environment for many.

Highfield’s approach has been to do the hard work, so employers don’t have to. With our recognition as an end-point assessment organisation, we are in a position to provide specific assessment services for those businesses already taking on apprentices or considering it.

He added, ‘Apprentices are great for business and can provide a welcome boost to staff development and productivity when it is most needed, but it’s vital that organisations understand from day one how to make sure the changes are of benefit to them and their employees’.

For more information, go to www.highfieldassessment.com

You can also contact Highfield at info@highfieldassessment.com or by calling 0845 226 0350/01302 363277.

Regular social media updates are available at https://twitter.com/askhighfield and www.facebook.com/askhighfield 

ENDS
Notes to editors:

  1. Highfield Qualifications has been approved by the Education and Skills Funding Agency (ESFA) as an end-point assessment organisation (EPAO) for the Level 3 Custody and Detention Officer Standard. Highfield’s apprenticeship services are delivered through its Highfield Assessment brand.
  2. Highfield Qualifications is one of the UK’s top five awarding organisations (AO). It is winner of the Queen’s Award for Enterprise in 2016 and Awarding Organisation of the Year in 2018.

 

PRESS RELEASE: Hear from world-leading experts at the Highfield food safety conference

The future of food safety in today’s ever-changing environment is on the agenda this summer as some of the UK’s top experts gather to deliver their verdict on the state of the industry at this Highfield food safety conference.

Improving Food Safety in a Changing World is the must-attend conference of 2019, and will focus on the key challenges, legislative changes, media issues and, inevitably, Brexit, as the industry comes to terms with ever-greater scrutiny and reputational risk.

food safety conference 2019Aimed at anyone working in food retail, manufacturing or the food service sectors, as well as tutors and environmental health practitioners, key topics will include:

  • what Brexit means for the sector
  • food safety in the media
  • improving food safety in practice
  • effectively implementing ever-changing regulations
  • forthcoming challenges and issues in food safety

The conference is being hosted by Highfield Qualifications, the UK’s leading awarding organisation for food safety qualifications, in partnership with The Society of Food Hygiene and Technology, the Institute of Food Science and Technology, and RHE Global.

Chaired by Highfield Chairman Richard Sprenger, author of Hygiene for Management and The Food Safety Handbook, the conference will feature presentations from:

Richard Sprenger, Highfield Chairman, said, ‘In a fast-changing world keeping up to date with major food safety issues that may impact on your livelihood and your business, and the opportunity to interact with experienced specialists in food safety, are just two important reasons to attend the Highfield conference. Meeting friends and colleagues, a good accessible venue and excellent value for money are an added bonus’.

The conference takes place at the National Motorcycle Museum in Birmingham on 13 June 2019. 

For more information, go to http://foodsafety2019.highfield.co.uk/

Regular updates are also available on  https://twitter.com/askhighfield and https://www.facebook.com/askhighfield
ENDS
Notes to editors:

  1. Highfield Qualifications is one of the UK’s leading awarding organisations, offering over 200 qualifications covering a wide variety of industries including food safety, customer service, health and safety, licensing, security, stewarding, retail, logistics, catering and hospitality.
  2. Highfield Qualifications recently took the coveted ‘Awarding Organisation of the Year 2018’ title at the Federation of Awarding Bodies’ annual awards ceremony in October 2018, and was a recipient of the Queens’ Award in 2016.

 

 

 

 

Conference Focus: ‘Using the media is an art in a scientific world’

Dr Lisa Ackerley, otherwise known as the ‘Hygiene Doctor’, and Tony Lewis, Associate Professor at the Royal Agricultural University, will discuss the do’s and don’ts of navigating food safety issues and the media at our Improving Food Safety in a Changing World conference on 13 June at the National Motorcycle Museum in Birmingham.

‘These days, something said today could be following you around for many years to come, so we need to be measured in a world which is usually fast paced, even instant. Preparation is key, having the information you need at your fingertips.’

Together, Lisa and Tony will cover topical issues such as allergens and acrylamide as well as the way in which the media approaches incidents. As a Chartered Environmental Health Practitioner, Dr Lisa Ackerley is renowned for providing expert advice and support to most food industry sectors and to the mass media on food safety issues.

In his engagement as an Associate Professor at the Royal Agricultural University, Tony Lewis has a brief that includes research and teaching in food. Prior to joining RAU, Tony was employed for many years as Head of Policy at the Chartered Institute of Environmental Health, and as such promised to provide great insight on the topic of Food safety issues and the media.

Find out more about the burning topics our line-up of expert speakers will discuss at the Improving Food Safety in a Changing World conference this June on our website foodsafety2019.highfield.co.uk.

And don’t forget to take advantage of our early bird offer and save £55 on the price of your ticket! Early bird offer ends 31 March.

To book your ticket now go to https://centres.highfieldqualifications.com/Events/EventDetails.aspx?EventDay=ab957cf6-7396-4ee3-80f6-99c01478061a

 

 

 

Highfield Products – 5 top tips for effective training delivery

 

effective training delivery5 top tips for effective training delivery

At Highfield we’ve been helping tutors and trainers to maximise their classroom sessions for four decades. Initially we focused on food safety training, utilising our chairman Richard Sprenger’s extensive knowledge of the subject to provide leading resources for enforcement officers, food safety trainers and, of course, learners.

Over time our range of training materials has evolved, as has the range of subjects we cover. We now offer books, training presentations, revision cards, DVDs and e-learning in subjects as diverse as food safety, health and safety, security, first aid and customer service.

Yet, despite this growth, at the heart of our product development has always been this question:  ‘What do our customers want?’ We pride ourselves on providing products that answer this question, giving exactly what the trainer and learner wants and needs from a specific resource.

A key tool that we find trainers and learners both engage with is a well-designed training presentation. An effectively designed training presentation should provide the content to engage, educate and inspire, as well as save the tutor time by covering all the required learning outcomes. But, of course, a presentation is only a single piece of the training mix.  

So, without further ado, here are our top tips for getting the most from your classroom session.

1)      The five P’s

Proper preparation prevents poor performance! It’s an old adage but it’s true. Before you deliver any training always take the time to prepare. Know your subject and take the time to ensure the information within your presentation is accurate and relevant to the learners you are teaching.

2)      Be credible

Linked to the proper preparation, ensure that the information you provide is up to date, is based on the latest technical information available, reflects the latest legislation and accounts for industry best practice.

If you’re delivering training using a Highfield training presentation, check that the edition you’re using is up to date. We review our presentations regularly and share product update documents, which detail any changes, on our website.

We design our presentations in PowerPoint to allow our trainers to edit and adapt them to suit their preferred style. Adding relevant and up-to-date news articles and video footage can be the difference between a good training session and a great one!

3)      Motivate and inspire

Know your audience! It’s important that you understand your class and the type of learner that you’re dealing with. What is the background of the class? What industry do they work in? What do they care about?

Once you can answer these simple questions it should allow you to keep a class engaged and inspired. Keep the content relevant, skim over information that isn’t relevant or adapt it to suit the group you’re teaching. Use the correct level of language – can everyone in the group speak English?

Will learners go back to the workplace and implement what you have taught? Ensure information sticks by making use of relevant interactive and group exercises. Allow your learners to share their experiences as well as listen to your anecdotes.  

4)      Time management

Practise, rehearse and practise again! Stay aware of the time so that you don’t need to rush through your training. Don’t linger on the same topic for too long or allow too many distractions, try to control the number of questions a group can ask.

Keep introductions short – especially for large groups – and have a plan for late arrivals or equipment malfunctions. Can you convert group exercises to class questions, reduce the number of stories you tell, or provide homework?

If you are using a Highfield training presentation, make sure you study it before use. We often provide more exercises than you will need, so decide which ones are essential for your learners and which can be optional.

5)      Go the extra mile!

Nobody wants to endure death by PowerPoint! You’re not narrating an audiobook – you’ve got a live audience. Vary your training and don’t rely solely on the training presentation for your content. Tell relevant and interesting stories that share your experience, involve the class and ask them to share their own stories. Make your session memorable. If your session is memorable, the information you share is more likely be retained. Remember to make use of your speaker/presenter notes, and interactivity. Recap the learning regularly, and make use of formative assessment, such as Highfield ABCD cards at the end of each module. Ensure your learners understand what they have been taught so that there are no nasty surprises by the time they sit their assessment.

Highfield offers training presentations in a wide range of subjects including first aid, food safety and HACCP, health and safety, fire safety, allergens, security and more.

If you think our professionally designed, time-saving training presentations might help your training delivery, take a look at our range of training presentations on www.highfieldproducts.com or call 0845 226 0350/01302 363277.

We’ve been approved for the Customer Service Specialist Standard

We’re delighted to announce we’ve been approved by the government to deliver end-point assessment (EPA) services for the Customer Service Specialist Standard.

That’s our third EPA approval this week.

And as we like to point out, we’ve done the hard work so you don’t have to, which means we can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

So whether you are considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or searching for services to ensure you claim your full share of levy funding, we’re here to help.

Find out more by dropping us a line at info@highfieldassessment.com or by calling 0845 2260350/01302 363277.

Or go to www.highfieldassessment.com

Highfield Qualifications is recognised as an end-point assessment organisation (EPAO) by the Education and Skills Funding Agency (ESFA) and sits on the Register of End Point Assessment Organisations. Our EPA services are delivered through our Highfield Assessment brand.

 

We’ve been approved for the High-Speed Rail and Infrastructure Technician Standard EPA

Are you a rail sector employer or training provider looking for assessment services to help your apprentices reach their destination?

Well, here at Highfield we’re on track for apprenticeship success after being approved to deliver end-point assessment (EPA) for the High-Speed Rail and Infrastructure Technician Standard.  

And we’ve done the hard work so you don’t have to, which means we can offer your business a full range of assessment services, support and advice to help you and your apprentices achieve your goals.

So whether you are considering taking on apprentices for the first time, wanting to have your existing in-house training recognised, or searching for services to ensure you claim your full share of levy funding, get on board with Highfield.

Find out more by dropping us a line at info@highfieldassessment.com or by calling 0845 2260350/01302 363277.

Or go to www.highfieldassessment.com

Highfield Qualifications is recognised as an end-point assessment organisation (EPAO) by the Education and Skills Funding Agency (ESFA) and sits on the Register of End Point Assessment Organisations. Our EPA services are delivered through our Highfield Assessment brand.

 

Highfield approved for cabin crew standard EPA

We’re already one of the leading end-point assessment organisations in the country with one of the widest portfolios of standards covered.

But now we can include cabin crew to the standards we can deliver EPA for, after receiving official approval from the government.

If you are an employer or provider in the recruitment sector and are interested in hearing more about the services we can provide around assessment for these standards, just drop us a line at info@highfieldassessment.com

Or you can talk to us on 0845 226 0350 / 01302 363 277, where one of our team members will be happy to talk you through the options available.

Highfield Qualifications is recognised as an end-point assessment organisation (EPAO) by the Education and Skills Funding Agency (ESFA) and sits on the Register of End Point Assessment Organisations.

EPA services are offered through our Highfield Assessment brand.

Words with Highfield…Risk zone

Each Monday, we’ll bring you a new word, phrase or term from one of the sectors we work in, and explain its meaning.

Today we look at risk zone.

‘Risk zone: the approximate temperature range within which the multiplication of some bacteria is possible, i.e. from 5°C to 60°C, and the most rapid growth occurs between 20°C and 50°C (previously known as the danger zone).’

For information on Highfield’s food safety qualifications, go to our food safety page.

Behind the scenes…refreshing the SCPLH qualifications

Back in 2013, two new licensing qualifications were developed. Working together with People1st, the Scottish Government and other awarding organisations, Highfield developed a replacement of the old Award for Scottish Personal Licence Holders (On and Off Sales) and to satisfy mandatory training requirements specified within Scottish licensing law, the SCPLH Refresher came into being.

However, since 2013 a number of new Bills and amendments to legislation have come into effect and as the qualifications have been live for 5 years this means that they themselves are due a refresh.

So once again, Highfield have joined a steering group and are working with People1st, the SQA, the Scottish Government and other stakeholders in the licensing industry to develop new, updated versions of the qualifications which are due to launch in 2019.  

During 2019, Highfield will be seeking the views of training providers, employers and others in the licensing industry to provide us with feedback to help shape the new qualifications. It’s important to us that the qualifications provide value to both licence holders and the trade as a whole. 

So keep an eye out for more information throughout 2019!

And for more information on recent updates to the SCPLH qualifications, check out our previous articles on the changes and on how to book your refresher.