On the road with Highfield for National Apprenticeship Week

This March saw England’s employers and educators being challenged to get involved in apprenticeships as part of a week long effort to raise awareness of work-based learning.

HABC held free roadshows in five locations – London, Dudley, Doncaster, Manchester and Newcastle – as part of National Apprenticeship Week (3-7 March 2014), with delegates able to find out how apprenticeships can help to reduce recruitment costs, retain staff and improve performance whilst also showing a commitment to the local community and young people.

Ben Cressey, Director of Apprenticeships and WBL with delegates

It was a successful week overall, with a number of attendees at the events having since come back to us to say they are interested in offering apprentices and some now well on the path to doing just that.

Adam Glynn at the HABC apprenticeship roadshow in Dudley

Throughout the week HABC also played its part in the wider national campaign to raise awareness of apprenticeships across the board.  Firstly, we created this visual infographic to explain more about apprenticeships.

Then we filmed some video at AS Watson – parent company of Superdrug and Savers – to show how their apprenticeships are helping their staff and their business.

First up, Superdrug.

And not forgetting Savers…

We also had regular updates on our social media accounts using the hashtag #NAW2014 (and retweets by major partners such as the National Apprenticeship Service and the Skills Funding Agency).  From our Twitter timeline…

And we had quotes and endorsements from key clients, leaflets handed out at partner events, press coverage in trade and regional titles, and a new HABC blog (this one!).

So if you want know more about how we can help you with apprenticeships, just click here.

Highfield Leisure and Hospitality Week

This July sees the first Highfield Leisure and Hospitality Week (7-11 July 2014), with five CPD events covering food safety, health and safety, customer service, fire safety and pool lifeguarding.

Held at Academy House in Doncaster, we will be dedicating one whole week in July to further enhance your subject knowledge on key topics relating to the leisure and hospitality industries, giving you the benefit of the knowledge and experience of our team of top industry experts. 

And with each event worth CPD points, there is no better way to update your skills and knowledge in order to help your career, your business and your learners. 

We also have great discounts available for anyone looking to attend more than one of the workshops.

Dates are:

Monday 7 July                          Food Safety

Tuesday 8 July                         Health & Safety

Wednesday 9 July                    Customer Service

Thursday 10 July                      Fire Safey

Friday 11 July                           Pool Lifeguarding (FREE Event)

Pricing

The more CPD events you attend during this week, the greater discount you will receive. Please note that our Pool Lifeguarding CPD Day is FREE of charge.

Prices are as follows:

HABC Centres
1   CPD Day £85
2   CPD Days £150 (£75 per day)
3   CPD Days £200 (£66.67 per day)
4   CPD Days £240 (£60 per day)
Non-HABC Centres
1   CPD Day £130
2   CPD Days £195 (£97.50 per day)
3   CPD Days £245 (£81.67 per day)
4   CPD Days £285 (£71.25 per day)

All prices listed are exclusive of VAT.

Attendance at all five days will entitle you to 30 CPD points.

Spaces will be allocated on a first come, first served basis.

For further information or to book your place, please contact our sales team on:
0845 2260350; alternatively email: events@highfieldabc.com

Delivering apprenticeships with Superdrug and Savers

Recently Superdrug and Savers – part of the AS Watson Group – made the switch to HABC for all their apprenticeship needs.  As part of National Apprenticeship Week 2014 (3-7 March 2014), we spoke to Operations Manager Sue Johnston, and two learners, about how apprenticeships were bring real benefits both to the business and to young people.

Sue Johnston, Operations Manager, Superdrug and Savers

Superdrug and Savers‘For us, one of the main benefits of Apprenticeships is the up-skilling of our workforce.  Apprenticeships bring in new people who, given the opportunity and the right training, can become a key element of our succession plan. Great people means great service, which in retail can also have a positive effect on sales and the profitability of the business.

Our Apprentices gain a qualification as well as some very valuable life skills such as increased confidence, better communication skills and self-belief, all of which are transferable into any other workplace or further education scheme.

To any business considering taking on apprentices, I would say ‘Go for it!’ You are giving a young person an opportunity to develop their skills, get on the career ladder and gain valuable experience. The business also benefits from this experience. It’s a win-win situation.

I would say for young people considering an Apprenticeship; choose carefully and ensure the area you want to go into is right for you.  If possible, volunteer somewhere first to be sure.  But once you have made your choice, you’ll get a qualification, valuable experience, a chance of a permanent job at the end – all whilst getting paid….Why wouldn’t you?

Eighty percent of our completed Apprenticeships have gained a permanent role within our business, but one of our great success stories is Christy.

Christy became an apprentice after completing a 6-week Retail Traineeship through the Job Centre voluntarily, as she was registered unemployed.  She showed such promise during those 6 weeks that we offered her the opportunity of doing an Apprenticeship.  Christy completed her qualification over 12 months and gained a permanent contract. She has recently been promoted from being a Sales Assistant to a Store Supervisor – and she is still only 18!

We chose to work with HABC for Apprenticeships because of their customer service, their family atmosphere and the fact that they include you as a provider, rather than dictate to you.  So far it’s been an excellent experience and there is always someone to answer your questions.  We meet regularly to discuss our future and where to want to develop, and HABC fully support us in this.’ 

Christy Horsley, Superdrug (Apprenticeship: Retail Skills)
‘I chose an apprenticeship over other courses as I prefer to learn practically.  Classrooms never suited my learning style and doing an apprenticeship meant I was getting experience, as well as a qualification.

So far the best part for me has been passing my tests.  I was very nervous but with the support from my assessor and my manager, I sailed through each one first time.  I’m already achieving my goal of getting a permanent position as I have now completed my apprenticeship.  I am now a store supervisor, but I want to continue learning do more so that one day I may be a store manager, helping other people become what they want to be.

To any other young people considering an apprenticeship, I would say this is the best thing I ever did.  If you like being hands-on then take the opportunity, work hard and you will achieve your goals.  I did!’

Gemma Southcoat, Superdrug (Apprenticeship: Retail Skills)
‘I wanted to have a career, not just a job, so I though an apprenticeship would be the best way to start that process as it could lead to so much more.

Working with the team and the customers has been the highlight for me.  I am a trainee sales assistant and work with the public every day in small town so you get to know the locals.  I love the customer service part of this role as I can help people, learn new skills and I am so much more confident talk to people now than I used to be. 

I hope that my apprenticeship will give me the opportunity to stay in retail with my current employer, but if not with them then certainly in the same area of the business.  I want to progress and work towards being a manager of my own store one day. 

My apprenticeship has helped me now only with the knowledge of retail but also in myself.  I was quite shy to begin with, and now I am far more confident and outgoing.’

To find out why more and more organisations are moving to HABC for apprenticeships, check out the AS Watson testimonial video on Highfield TV:

 

Updated APLH course book and training presentation

NCPLH-PP-CDWe’ve updated our materials related to the APLH, with additions to the Level 2 Licensing Course Book to take into account recent changes to legislation and a redesigned Level 2 APLH Licensing Training Presentation to make it even more user friendly.

Suitable for use on Level 2 Award for Personal Licence Holders (APLH) courses, the book focuses on key points and covers the Licensing Act 2003, personal licences, premises licences, protection of children, powers and enforcement, temporary event notices and responsibility in alcohol retailing.

The training presentations covers the same areas via a PowerPoint presentation, delegate and tutor thumbnails, handouts, exercises and a full set of lecture notes to guide trainers.

For more information and to see our wider range of products for the APLH England and Wales, click here.

A Question of Licensing for Scotland

SCPLHqof-book A Question of Licensing for ScotlandWith licensing such a hot topic in Scotland at the moment, Highfield has published A Question of Licensing for Scotland, an interactive and practical workbook to help train servers and sellers of alcohol. 

The book provides 2 hours of licensing training for staff who sell or serve alcohol (as required by Scottish law), and can be used by trainers to sell to Personal Licence Holders who are looking to train colleagues on-site.  Key topics covered include Scottish licensing law, powers of enforcements, licensed premises, protection of children and seller’s responsibility.

The book also contains a tear-out training record which can be used to demonstrate proof of training. 

To find out how we stack up against our competitors for end-point assessment, simply visit here.

Level 3 A Question of Health and Safety

l3-qof-hs-bookWe’ve updated our A Question of Health and Safety for Supervisors, adding new activities and updates to make it compliant with changes to RIDDOR and more engaging for learners.

The book provides an ideal way for supervisors to test their health and safety knowledge prior to attending a Level 3 course, or to prepare for an examination.  It can also be used to demonstrate retained knowledge as part of competency testing or refresher training.

For more information, go click here.

Revamped HACCP Level 4 presentation – available for pre-order

HACCP-L4-CDOur Level 4 Award in HACCP Training Presentation has undergone a complete revamp, with a new style, more photos and illustrations, and an ongoing case study throughout the course which effectively explains the stages of HACCP in a practical way.

Aimed at educators delivering regulated or in-house courses, the presentation – available as a CD-ROM – also includes a lecture plan, handouts, group exercises, icebreakers and lecture notes.

For more information click here.

New and improved Level 2 food safety presentation – available for pre-order

Level 2 Food Safety PresentationOur Complete Level 2 Food Safety Presentation Pack has long been one of the most popular products in its field.  And now we’ve made it even better with a number of updates designed to maximise its effectiveness to learners.

Along with a refreshed and more up-to-date style, the presentation includes new photography and graphics to better illustrate fundamental concepts vital for successful learning in food safety.

We’ve also provided updated guidance on legislation and best practice, as well as information on allergens – one of the fast-growing areas of concern for food safety professionals.

The overall pack includes lecture notes, handouts, exercises, energizers and Highfield exam papers on top of the presentation, and is a must-have for any provider delivering food safety level 2 courses.

For more information click here.

Intermediate Level Apprenticeship in Retail Apprenti-kit

retail-apprenti-kitFollowing on from several months of review and development, we’ve made a number of updates to our Intermediate Level Apprenticeship in Retail Apprenti-kit.

The updated kits now include units on understanding customer service in the retail selling process, how individuals and teams to contribute to the effectiveness of a retail business, and how a retail business maintains health and safety on its premises.

For more information click here.

Updated employability kits now available

lv1-ekit-onlv2-ekit-onWe’ve updated our Employability-kits with a number of improved and wide-ranging employment-based scenarios and activities that will support and enhance your learners’ understanding and achievement.

The changes – which relate to the mandatory units for each kit including Self-assessment for Level 1 kit and Self-management Skills for our Level 2 kit – will give learners the knowledge that employers are increasingly looking for in new recruits.

Based on the delivery model being undertaken, it will also be possible to add additional units to either the level 1 or level 2 Employability-kits, further aiding learner engagement.

For more info click here.