Effective Delivery of Highfield Level 4 Qualifications

Do your learners struggle with the step up to level 4 food safety or HACCP?

Are pass rates not as high as you would hope? Or are your learners passing with lower marks than anticipated?

If the answer is ‘yes’ then our Effective Delivery of Level 4 Qualifications event is essential CPD!

As the market leader for regulated food safety qualifications, Highfield is committed to ensuring its centres can offer the finest food safety and HACCP qualifications on the market.

And as part of that commitment, we have recently reviewed and updated the assessment methods of our level 4 regulated qualifications in HACCP and food safety.

The changes to these qualifications have been made to ensure that Highfield qualifications continue to set the standard in food safety compliance to ensure continued relevance and to respond to and meet modern day issues.

Attendance at this event will provide 3 CPD points.

To book your place, click here.

Highfield customer service survey – thank you!

A big thank you to everyone who took part in our customer service survey earlier in the year. We appreciate the feedback and are delighted to report that the overall message was ‘keep on doing what you’re doing’.

That’s not to say there wasn’t some constructive feedback, and we’ll be working hard to improve those areas, starting with fewer emails! Hence this monthly round-up of our news instead of individual bulletins.

But it’s great to know that over ninety percent of you are happy with the level of customer service we offer, and we’re determined to get that up to as near one hundred percent as possible!

Of course, you don’t need to respond to the customer service survey to let us know how we are doing. We’re happy to hear your feedback at any time. We’re always open to suggestion on how we can improve our offer to you and our account managers are on hand every weekday to listen and respond to your feedback.

Updates to level 5 health and social care qualifications

Changes to frameworks that will affect Highfield qualifications in the health and social care sector have been announced by Skills for Care (SfC), the industry’s sector skills council.

It has been confirmed that the assessment plan for the new Level 5 Leader in Adult Care Apprenticeship Standard is still awaiting sign-off from the Institute for Apprenticeships (IfA), and is expected to published later in the year.

As a result, current SASE framework apprenticeships, including the Highfield Level 5 Diploma in Leadership for Health and Social Care, and Children and Young People’s Services (England) (RQF) qualification (including the adult pathways), will remain open for registrations until 31 December 2019, when the SASE framework is closed.

SfC has also confirmed that once available, the new level 5 standard will include a named mandatory qualification.

In anticipation of this, Highfield has developed a new Level 5 Diploma in Leadership and Management for Adult Care qualification, which will be available for registration from 1 September 2018.

This new qualification has been approved against the SfC specification and developed to reflect updated practices and challenges of leadership and management in the sector.

Once the SASE frameworks have been closed for registrations, the current Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services for Adult Care Leaders and Managers (adult pathways) will also close for registrations and will be replaced by the new Level 5 qualification.

There will be a period of dual running between the current SASE apprenticeships and the new standard apprenticeships therefore, centres must be clear which qualification option they will take (once the standard is live). 

For further info please visit the Skills for Care website

Keep on trucking with our new LGV qualification

Highfield is continuing its support for the new apprenticeship standards in the logistics sector by launching a new qualification aimed at anyone looking to develop the skills and knowledge to operate as a large goods vehicle (LGV) driver.

The Highfield Level 2 Certificate for Large Goods Vehicles (LGV) Drivers (RQF) covers areas such as planning deliveries, loading and unloading, driving safely and efficiently, and operating technology and equipment.

The qualification, which has been developed to support the Large Goods Vehicles (LGV) Driver Apprenticeship Standard, has a total qualification time (TQT) of 180 hours with 119 hours recommended as guided learning (GL).

 

Calling all food safety trainers and professionals!

This Autumn Highfield will host two half day food safety CPD workshops in Bristol. As the UKs market leader for regulated food safety qualifications, we are committed to ensuring that Highfield centres are kept up-to-date with the latest developments in the sector and best practice when it comes to delivering our qualifications.

Firstly, join us for our Effective Delivery of Highfield Level 4 Qualifications on the 9th October 2018. Ideal for centres who have learners who struggle with the step up to level 4 food safety or HACCP or have lower than expected pass rates, and learners passing with lower marks than anticipated, this event will put the focus on maximising results.

The event will put a spotlight on the recent changes that have recently been made to our level 4 qualifications and focus on the updated assessment criteria that ensures our qualifications offer continued relevance and ensure that they meet modern day issues.

The event will be delivered by Judith Hutchinson. Jude is one of Highfield’s subject matter experts for food safety and HACCP, moderates and marks all levels of food safety and HACCP exams, and is an experienced trainer. Jude has been delivering food safety and HACCP training, as well as working as a consultant, to food manufacturers, caterers and retailers, for many years.

Attending the Effective Delivery of Highfield Level 4 Qualifications event provides 3 CPD points and costs just £50 for Highfield Centres. Non-centres are welcome to attend and will be charged £80.

Book your place on this event here.

Then, on the 27th November we’ll run a Pest Management and Effective Cleaning CPD Event that brings together two excellent speakers from two hugely respected organisations.

Grahame Turner, Training Manager at Mitie Pest Control will run through the latest innovations in pest control including the growing role of technology within programmes of pest management. Vitally, Grahame’s talk focuses on how organisations can implement this new technology within their existing pest management programme.

Peter Littleton then comes to the fore with a cleaning update. Technical Director at Christeyns Food Hygiene and Vice-Chair & Training Services at SOFHT brings a wealth of knowledge and experience to the room. Peter’s presentation on cleaning techniques and measuring efficacy highlights the importance of ensuring that the basics are covered, and that results are verified.

This half day event will provide attendees with 4 CPD points and costs just £50 for Highfield centres and £80 for non-centres.

Book your place on this event here.

Update to SCPLH renewal requirements for trainers

SCPLH renewalThe first cohort of licences issued under the Licensing (Scotland) Act 2005 are due to expire on 1 September 2019, with holders needing to apply to renew their personal licence at least three months before the expiration date.

The Scottish government has confirmed personal licence holders will need to take refresher training to support their renewal application, more about which can be found at: https://www.gov.scot/Publications/2018/08/6715

While trainers do not need to have a licence, they are required to have sat the Scottish Certificate for Personal Licensing Holders (SCPLH) qualification, and undergo refresher training every 5 years, to align with the requirements laid out in the Training Delivery and Assessment Strategy.

It is important to note that the criteria to deliver SCPLH courses are distinct from the criteria to become and continue to be a licence holder. This means that all trainers delivering the SCPLH qualifications must hold a certificate that is no older than 5 years. To be able to continue delivering the SCPLH qualifications, trainers must undergo refresher training and submit their certificate to Highfield.

Highfield has agreed with People 1st that it will give trainers a one-month grace period from 8 August 2018 to make arrangements to take the qualification again.

Any trainer certificates that are due for renewal will display on the homepage of the members’ log-in area on the Highfield Qualifications website 90 days before they lapse.

Once you have your new certificate, submit it to your account manager, who will then update our records.

Welcome To The World Of Online Learning & Assessment With Highfield

e-assessment and e-learning events

Join us for a guided tour through the process of utilising e-learning to blend your delivery before exploring the huge benefits that making the switch to e-assessment has to offer.

These sought-after events offer you the chance to trial a selection of our e-learning courses as we demonstrate the wide array of subjects Highfield has to offer. We’ll also show you, step-by-step, how to navigate the Highfield LMS, which can be accessed when you purchase any e-learning course with us.

Keen to save time, money and take more control over managing exams? Enjoy a live demonstration of Highfield Works, Highfield’s bespoke e-assessment system, designed to make assessments more straightforward and allow the flexibility you need to arrange resits.

Our Highfield e-learning and e-assessment products are so simple to use that, even if you’re not the most tech-savvy person on the planet, with our help you’ll be an expert in no time!

Best of all, these events are FREE to attend! Choose between a morning or afternoon session at the following locations: 

Thursday 13 September – DoubleTree by Hilton, Bristol.

Tuesday 2 October – Radisson Blu, Durham. 

Can’t make either of the above dates? Keep a close eye on our Events page for future dates and locations.

Highfield Works – make life easier with e-assessment

We like to make life simpler for our customers.

Which is why we’re encouraging everyone to switch to e-assessment.

Highfield Works is Highfield’s own, bespoke e-assessment system, built to meet your needs.

Designed to make assessments more straightforward, Highfield Works will save you time while giving you more control managing exams.

And because it involves less paperwork and postage, Highfield Works saves you money.

It’s also easy to use, so even if you’re not the most tech-savvy person on the planet, don’t worry – we can guide you through how it works, step by step, so that you’ll be an expert in no time.

So if you like the idea of saving time, money and having life made a bit simpler (and quite frankly, why wouldn’t you?) then check out the information below.

You can also speak to us on 0845 2260350 / 01302 363277 or by emailing sales@highfield.co.uk. Or if you’re already a Highfield-approved centre, contact your account manager who will be happy to help.

What you need to know about our products, qualifications and GDPR

As you are probably aware, the GDPR – or the General Data Protection Regulation – came into effect in May and has changed the way all businesses keep data.

But it also has an impact on the content of our qualifications and products, and in some cases how those qualifications and products should be used.

We’ve produced a short video (less than two minutes) to let you know what we’re doing to make sure ALL of our products and qualifications are compliant with the GDPR.

In the meantime, if you are a Highfield centre and have a specific question, please contact your account manager who will be happy to help.

Or contact us on 0845 2260350 / 01302 363277 or info@highfield.co.uk

The New World of Apprenticeship Standards and the Puzzle of On-Programme Delivery

Apprenticeships have evolved. A shift away from the safe and well-known framework to the more flexible and holistic approach of standards offers employers, training providers and colleges a host of opportunities. However, the relative lack of structure also causes confusion, uncertainty and makes delivery a puzzle that must be solved.

Since the launch of the standards we have been asked so many questions that start with the word ‘how’. How do I start? How do I track progress? How do I prove my apprentices are ready for gateway? How do I know that my apprentices are progressing? How do I evidence my apprentices have the requisite knowledge, skills and behaviours required of the standard? How do I ensure my apprentices cover the 20% off-the-job training?

If you’re asking these same questions, please know that you are not alone.

The change to the standards is a whole new world when it comes to apprenticeships. It is a giant leap in the delivery model from frameworks to standards and the lack of detail can make planning the mandatory on-programme learning difficult. The lack of a clearly defined structure can leave training providers unsure how to structure their delivery. It can leave the apprentice feeling isolated and confused and means that the risk of the apprentice dropping off the programme is heightened.

Clearly there is a need for greater structure. There are ambitious targets of 3 million apprentices completing the standards by 2020. This number becomes increasingly unlikely as we all read stories of the dwindling numbers of new starters, and that many providers across all sectors are claiming it is taking longer for apprentices to reach gateway, and that the natural consequence of this is, of course, that apprentices’ motivation reduces while their frustrations go the opposite way. The risk of non-completion also rises.

When it comes to supporting our customers through on-programme delivery, the main way we can help is through our Apprenti-kits. The premise of our Apprenti-kit is that it provides a clear pathway from day one of the apprenticeship through to gateway, and that they are:  

  • mapped to the standards that they support
  • created by genuine industry experts with recent relevant experience
  • are available as an e-kit that is compatible with most e-portfolio systems
  • are broken down into manageable sized modules that can be completed at the apprentice’s own pace
  • evidence the knowledge, skills and behaviours required by the apprentice
  • contain over 1,000 hours of our experience, expertise and knowledge
  • track learners’ progress towards gateway and evidence their readiness for end-point assessment

We are committed to continuing to listen and respond to our customers’ needs, particularly around on-programme apprenticeship delivery and preparation for end-point assessment. Our ultimate aim is to contribute to the number of apprentices who successfully complete their apprenticeship, and to continue to provide leading work-based learning qualifications and training materials.

Speaking about Highfield Apprenti-kits, Jon Ansty, Head of Assessment, at Eastleigh College, said:

I have been working with Highfield for nearly three and a half years now. During this time our working relationship has flourished. When we started looking at the transition to standards, we met a few times to discuss the offer from Highfield around the Apprenti-kit for frameworks as well as standards.

The kits we use are for a range of areas, we use kits for the new standards in Hospitality Team Member and Hospitality Supervisor, Customer Service Practitioner as well as Adult Care Worker and Lead Adult Care Worker.

The quality of the kits has been recognised by our employers including HC3S where we have branded the Apprenti-kits with their logo. The kits are of a professional level and I am impressed by the support provided by both Highfield in facilitating further tweaks to personalise the kits for Eastleigh College as well as the employers.’

Find out how we can work with your organisation to deliver effective on-programme training by calling us on 0845 226 0350 or 01302 363 277 or emailing info@highfieldassessment.com.