New customer service qualification from Highfield

Customer Service Level 1Businesses looking to teach their staff the foundations of customer service now can thanks to a new qualification from Highfield Awarding Body for Compliance (HABC).

The HABC Level 1 Award in Customer Service (QCF) is aimed at learners who work with – or intend to work with – customers on a daily basis as part of their job role.   Suitable for use across any working environment, the qualification is ideal for learners aged 14 and over who are new to the customer service sector and wish to improve their knowledge of this area and achieve a nationally recognised qualification.

Further information on the HABC Level 1 Award in Customer Service (QCF), and our full suite of customer service qualifications, is available here.

If you would like to be among the first to deliver this qualification and are a Highfield Centre, then please contact your account manager directly regarding this. If you are not currently a Highfield Centre, but would like to become one, then click here.

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