New retail qualifications for team leaders and managers

New Retail QualificationsNew qualifications that will train the next generation of retail team leaders and managers have been launched by Highfield Qualifications.

The qualifications – the Highfield Level 3 Diploma for Retail Team Leaders (RQF) and the Highfield Level 4 Diploma for Retail Managers (RQF) – have been developed to support learners completing the relevant retail apprenticeship standards and can be used to assess learners for end-point assessment readiness.

Both qualifications cover the knowledge and skills of the relevant standard. The level 3 diploma provides learners with knowledge and understanding of key areas such as understanding customer profiles and business requirements, brand standards, business objectives, market position and maximising performance.

Likewise, the level 4 diploma helps learners to understand more on the key drivers of the customer journey, the recruitment and retainment of staff, product ranges, brand development and promotions and trends.

For more information, go to

Speak to us today about how we can help you, either by contacting your dedicated account manager, emailing us at or calling us on 0845 2260350/01302 363277

Autumn withdrawal for People 1st apprenticeship pathways

People 1stA number of apprenticeship pathways are to be withdrawn this autumn following a comprehensive review by People 1st.

The review was conducted over a three-week period by People 1st, the sector skills council responsible for sectors such as hospitality, leisure, passenger transport, travel, tourism and retail, and recommends that over 20 pathways (from within apprenticeship frameworks) be withdrawn.

As a result, a number of pathways will be withdrawn from 31 October 2017. 

A full list can be downloaded from the People 1st website.

To find out how we stack up against our competitors for end-point assessment, simply visit here.

Last chance to have your say on apprenticeship changes

apprenticeship changesWith the new apprenticeship changes People1st is offering employers the chance to have a final say on the proposed apprenticeships standards.

The first set of apprenticeship standards in a number of sectors covered by People1st – which have been developed by employer trailblazers and include areas such as retail and hospitality and travel – will be submitted for ministerial approval on 19 June 2014.

However, consultations will remain open until 16 June 2014 so that you can contribute and make your views known.

Intermediate Level Apprenticeship in Retail Apprenti-kit

retail-apprenti-kitFollowing on from several months of review and development, we’ve made a number of updates to our Intermediate Level Apprenticeship in Retail Apprenti-kit.

The updated kits now include units on understanding customer service in the retail selling process, how individuals and teams to contribute to the effectiveness of a retail business, and how a retail business maintains health and safety on its premises.

For more information click here.