Highfield’s Holiday Opening Hours

With the festive period fast approaching, we would like to let you know that our offices will close at 17:30pm, Thursday 22 December 2016, and reopen at 08:30am, Tuesday 3 January 2017. Please note that any enquiries we receive between these dates will not receive a response until the offices reopen after the holiday period.
Urgent orders should be placed before 14:00pm on Wednesday 21 December 2016; these orders will be dispatched on a next-day delivery. Non-urgent orders should be placed by 15:00pm on Thursday 22 December 2016. Orders placed after the stated date and time above will be dispatched when our offices reopen on Tuesday 3 January 2017. Should this closure cause issues for your business, please do not hesitate to contact us prior to our final delivery date and we will work with you to find a resolution. 
2016 has been an incredible year for us, which has established us as a key name in many new sectors, we have received the prestigious Queens Award for Enterprise and reconfirmed our position as one of the UK’s leading awarding organisations.
We look forward to an equally successful 2017 as we continue to listen and respond while growing alongside your business. 
From all of us at Highfield, Season’s greetings!

A special offer for Highfield customers

Last week, our directors attended a royal reception at Buckingham Palace for a very special audience with Her Royal Majesty Queen Elizabeth to receive the Queens Award for Enterprise. The informal reception was also attended by fellow members of the royal family including Prince Philip, Duke of Edinburgh, Anne, Princess Royal, Princess Eugenie of York and Prince Edward, Duke of Kent.

To celebrate this special occasion, alongside our approaching 35th birthday, we are delighted to announce a special offer for our loyal customers that will run for 35 days – a day for each year we have been in business.

special offer for Highfield customers

From today until 17:00pm on Thursday 18 August 2016, customers will receive £250 credit for every £1,000 (ex. VAT) spent in a single transaction during this period.  The credit can be used to purchase Highfield qualifications or training resources, including e-learning, as advertised on our website or within our brochure.

Terms and conditions

  • the special offer cannot be used in conjunction with any other promotion
  • the special offer is redeemable through email and telephone orders only
  • coupon code ‘QA35’ will need to be quoted to redeem the credit
  • this offer can only be redeemed a maximum of 3 times per customer
  • the special offer expires Thursday 18 August 2016
  • minimum spend required, excludes VAT

We would like to thank you for your continued support and for all of your celebratory messages in recognition of our award.

Important Qualification Expiration Reminder

Highfield Awarding Body for Compliance would like to remind all centres that the last date for new registrations for the HABC Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) will be Thursday 30 June 2016. HABC approved centres will have until 21 July 2016 to complete their programmes (unless special considerations are applied) and apply for learner certificates.

This qualification has been replaced by the HABC Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator (RQF), which is supported by both the Health and Safety Executive (HSE) and Skills for Health. It has also been approved for delivery to pre-16 year olds.

This is a 1-credit qualification, typically delivered over a half-day course (minimum contact time of 4 hours) and contains the following unit:

  • Basic Life Support and Using an Automated External Defibrillator

Please note: while in-depth AED training is not currently a compulsory component of first aid at work and emergency first-aid courses, the HSE welcomes AED training being incorporated into them. This is a stance that HABC supports and we strongly encourage our centres to consider this moving forward. Further information on the HSE welcoming the addition of AED awareness training into first-aid courses is available here.

Highfield learner rises to the top

We are extremely proud of the success one of our learners – Abbey Hawkes – has achieved as part of her apprenticeship programme.

Abbey started as a business administration apprentice with In Touch Care in July 2015, and completed the business administration requirements of her apprenticeship as a registered learner with Highfield Awarding Body for Compliance.

In Touch Care is an approved Highfield centre, and deliver not only business admin, but personal development for employability and health and social care qualifications through Highfield.

From the start of her apprenticeship, Abbey’s confidence and abilities developed, and her positive attitude was warmly received by her colleagues. Not only were her achievements celebrated internally, but Abbey was also the recipient of compliments from external clients who commented on her professionalism and efficient demeanour as an asset to the company.

Abbey speaking at the In Touch Care Employer Conference in April 2016

Abbey speaking at the In Touch Care Employer Conference in April 2016

Less than 5 weeks into her apprenticeship Abbey was promoted to personal assistant to the company director, which is a testament to her hard work and determination. Alongside her apprenticeship, Abbey also jumped at the opportunity to become the ‘learner voice’ representative for In Touch Care. Within this new role, Abbey confronted public speaking challenges with great success, and embraced her new responsibilities seamlessly among her daily tasks.

Throughout the duration of her apprenticeship, Abbey built up a portfolio of evidence that kept a record of her responsibilities, which included reception duties, taking minutes for sector meetings and international projects. She also surpassed her target on every assessment, achieving 100% on almost all test units. Abbey also introduced In Touch Care to creative teaching presentations, and now champions social media projects.

Abbey is now working towards her intermediate apprenticeship, and aims to progress to her advanced apprenticeship with the same level of achievement.

Apprenticeships are continuing to surge in popularity, becoming a preferred progression route for young people today as an alternative to a university education.

In 2014/15 more than 492,700 people started apprenticeships in England, and statistics highlight that after completing their programmes, 90% of apprentices stayed in employment with their apprenticeship provider. Government statistics also state that a quarter of former apprentices were promoted within 12 months of finishing their programmes.

If you would like further information about Highfield’s apprenticeship qualifications and support resources, please contact us on info@highfieldabc.com

Midlands Training & Development breakfast launch bubbles with success

Nuneaton-based Midlands Training and Development (MidlandsTD) recently held a successful breakfast event to explain the benefits of training and development to local businesses.

Midlands TrainingThe training provider, which is a Highfield Approved Centre, hosted the ‘Mission: Possible’ themed event at the Eliot Park Innovation Centre (EPIC) on the 28 October 2015 with support from some of the top private and public sector organisations in Coventry and Warwickshire.

Building on over 30 years of experience in the training sector, MidlandsTD recently relaunched to focus on the health and care sector and business training.  MidlandsTD also offers apprenticeships in a range of occupational areas in health and care roles, as well as supporting the needs of businesses with its extensive portfolio of business skills, leadership and management programmes.

MTDMissionPossible (21 of 130)The breakfast event included taster workshops on corporate social responsibility and lean principles, along with presentations from special guest speaker Rachael Stewart, Skills Executive of the Coventry & Warwickshire Local Enterprise Partnership, who spoke of recognising the value of working in partnership alongside schools all the way through to setting skills learning and development strategies with companies.

Clare McKenzie, MidlandsTD Commercial Director, said, ‘We’re excited about what the future holds for Midlands Training & Development.  We are committed to developing and enhancing the skills of individuals and organisations across the region, and I think the success of our launch event is a fantastic reflection of the passion and vision of our great team’.

MTDMissionPossible (125 of 130)If you would like more information on Midlands Training & Development services, contact the team on 024 7679 6422 or email info@midlandstd.co.uk.

Apprenticeship success for AS Watson learner  

A Superdrug apprentice has been celebrating this autumn after being recognised in the National Apprenticeship Awards 2015.

Karolina Apprenticeship AwardsKaroline Polniaszek, from Normanton, West Yorkshire, won the McDonald’s Award for Intermediate Apprentice of the Year (Yorkshire and Humber Region) for her development with the company, which works with Highfield Awarding Body for Compliance (HABC) for apprenticeships.

The award was announced on 8 October 2015 at a high profile awards ceremony, organised by the National Apprenticeship Service and hosted by the Northern Ballet, Leeds.

Over the last two years, the Superdrug and Savers Apprenticeship programme – part of AS Watson – has recruited over 500 external apprentices, with 25 per cent of those achieving a qualification going on to be promoted into supervisory roles.  The programme, which is aimed at 16-18-year-olds interested in a career in UK retail, has seen 79 percent completing their training and being offered a permanent role within the company.

Karolina, who works on orders taken through the company’s website at the Northern Distribution Centre in Pontefract, will now progress through to the National Apprentice of the Year Awards Final being held in January next year.

Karolina Polniaszek, said, ‘I started the apprenticeship scheme last year.  My manager had encouraged me to apply after discussing my career within the business with her. The scheme has really made me step out of my comfort zone, improving my communication and presentation skills.  I’ve gained the confidence to put my ideas forward and really engage in teamwork and activities – a skill I was lacking before I started. I’d definitely recommend the scheme to others if they want to progress their skills and further their career!’

Jo Mackie, AS Watson HR Director, said, ‘We are incredibly proud of our Apprentices and are delighted that Karolina’s hard work has been rewarded with this recognition.  We are delighted that our Apprenticeships programme continues to strengthen and supports our younger colleagues with an entry into the retail industry, giving them opportunities to learn, grow and progress their careers’.

It is the latest success for AS Watson’s Apprenticeship programme which was recently recognised in The Sunday Telegraph as a top apprenticeship employer.

To find out more about AS Watson UK Apprenticeships visit www.superdrug.jobs or www.savers.jobs