Highfield Products – 5 top tips for effective training delivery

 

effective training delivery5 top tips for effective training delivery

At Highfield we’ve been helping tutors and trainers to maximise their classroom sessions for four decades. Initially we focused on food safety training, utilising our chairman Richard Sprenger’s extensive knowledge of the subject to provide leading resources for enforcement officers, food safety trainers and, of course, learners.

Over time our range of training materials has evolved, as has the range of subjects we cover. We now offer books, training presentations, revision cards, DVDs and e-learning in subjects as diverse as food safety, health and safety, security, first aid and customer service.

Yet, despite this growth, at the heart of our product development has always been this question:  ‘What do our customers want?’ We pride ourselves on providing products that answer this question, giving exactly what the trainer and learner wants and needs from a specific resource.

A key tool that we find trainers and learners both engage with is a well-designed training presentation. An effectively designed training presentation should provide the content to engage, educate and inspire, as well as save the tutor time by covering all the required learning outcomes. But, of course, a presentation is only a single piece of the training mix.  

So, without further ado, here are our top tips for getting the most from your classroom session.

1)      The five P’s

Proper preparation prevents poor performance! It’s an old adage but it’s true. Before you deliver any training always take the time to prepare. Know your subject and take the time to ensure the information within your presentation is accurate and relevant to the learners you are teaching.

2)      Be credible

Linked to the proper preparation, ensure that the information you provide is up to date, is based on the latest technical information available, reflects the latest legislation and accounts for industry best practice.

If you’re delivering training using a Highfield training presentation, check that the edition you’re using is up to date. We review our presentations regularly and share product update documents, which detail any changes, on our website.

We design our presentations in PowerPoint to allow our trainers to edit and adapt them to suit their preferred style. Adding relevant and up-to-date news articles and video footage can be the difference between a good training session and a great one!

3)      Motivate and inspire

Know your audience! It’s important that you understand your class and the type of learner that you’re dealing with. What is the background of the class? What industry do they work in? What do they care about?

Once you can answer these simple questions it should allow you to keep a class engaged and inspired. Keep the content relevant, skim over information that isn’t relevant or adapt it to suit the group you’re teaching. Use the correct level of language – can everyone in the group speak English?

Will learners go back to the workplace and implement what you have taught? Ensure information sticks by making use of relevant interactive and group exercises. Allow your learners to share their experiences as well as listen to your anecdotes.  

4)      Time management

Practise, rehearse and practise again! Stay aware of the time so that you don’t need to rush through your training. Don’t linger on the same topic for too long or allow too many distractions, try to control the number of questions a group can ask.

Keep introductions short – especially for large groups – and have a plan for late arrivals or equipment malfunctions. Can you convert group exercises to class questions, reduce the number of stories you tell, or provide homework?

If you are using a Highfield training presentation, make sure you study it before use. We often provide more exercises than you will need, so decide which ones are essential for your learners and which can be optional.

5)      Go the extra mile!

Nobody wants to endure death by PowerPoint! You’re not narrating an audiobook – you’ve got a live audience. Vary your training and don’t rely solely on the training presentation for your content. Tell relevant and interesting stories that share your experience, involve the class and ask them to share their own stories. Make your session memorable. If your session is memorable, the information you share is more likely be retained. Remember to make use of your speaker/presenter notes, and interactivity. Recap the learning regularly, and make use of formative assessment, such as Highfield ABCD cards at the end of each module. Ensure your learners understand what they have been taught so that there are no nasty surprises by the time they sit their assessment.

Highfield offers training presentations in a wide range of subjects including first aid, food safety and HACCP, health and safety, fire safety, allergens, security and more.

If you think our professionally designed, time-saving training presentations might help your training delivery, take a look at our range of training presentations on www.highfieldproducts.com or call 0845 226 0350/01302 363277.

EVENT: Highfield Regulated First-Aid Qualification Assessor and IQA Training

Highfield is hosting an event in Doncaster this autumn to clarify the requirements in relation to internal quality assurance and the assessment of the full suite of regulated first-aid qualifications.

Held on 13 November 2018 at our Academy House office in Doncaster, the workshop provides an overview of the assessment and IQA processes, and gives training providers already offering Highfield first-aid qualifications advice and guidance on best practice.

Although attendance at this CPD event does not provide a formal qualification in the areas of assessing or IQA, and can only be used in the context of first-aid qualifications, these first-aid events are unlike other CPD events as they offer more than just a certificate with points. The CPD certificate gained from this particular event also enables the holder to fulfil the role of an assessor and internal quality assurer for regulated first-aid qualifications and is formally recognised by the industry and awarding organisations alike.

The information delivered at the event is based on guidance issued by Skills for Health, The Resuscitation Council (UK) and the HSE, and acts as formal first-aid CPD training. This is different to previous first-aid orientation sessions that were designed simply to introduce current and prospective first-aid centres to Highfield paperwork.

Attendance at the event entitles delegates to 6 CPD points. You’ll also have the opportunity to ask our experts any questions you may have, as well as network with other professionals. Feedback from attendees and centres confirms that this is one of the most popular CPD events delivered by Highfield Qualifications.

Lunch and refreshments will be provided throughout the day.

Attendance costs £50 plus VAT for Highfield-approved training providers, and £80 plus VAT for others.

For more information, or to book your place, click here

Guidance on new first-aid qualifications

A new video to help employers and learning providers understand changes to first aid training has been launched by awarding organisation Highfield Qualifications.

The video, available on Vimeo, covers both of the main first-aid qualifications used in workplaces, First Aid at Work and Emergency First Aid at Work, and provides an overview of the main changes.

The updated qualifications, which came into effect on 1 October 2017, have been introduced to make them more streamlined and relevant to workplaces and employers, while still meeting Health and Safety Executive (HSE) and RC(UK) guidelines. 

Key amongst the changes is making Emergency First Aid at Work a Level 3 qualification to align with other first-aid qualifications, removing the need to complete an accident report form from both qualifications, and guidance and amplification on key first aid terms to provide standardisation amongst first-aiders. However, assessment of first-aid qualifications will still cover practical skills and theory.  

The qualifications have also been reviewed against the Regulated Qualifications Framework (RQF) so that they are recognised by government and meet the requirements for funding.

For more on first-aid qualifications from Highfield, go to https://www.highfieldabc.com/qualifications/compliance/firstaid2  

2018 events calendar now live!

2018 events calendarWe know summer may have only just started, despite the best efforts of the British weather to suggest otherwise.  

And it’s still a massive 152 days until Christmas (sorry).  

But that’s not going to stop us from launching our events calendar for 2018!  

We’re already excited about the line up we’ve put together, with a whole host of events throughout the year covering first aid, fire safety, education and training and food safety.

And we’ve brought together some of the very best subject matter experts in their fields, who will be bringing you all the latest updates, guidance, information and training you need for your organisation. 

Nearly all our events come with CPD points and offer discounts to Highfield Centres, so there’s plenty of reason to get booking now. 

But don’t worry if you’re looking to have your training needs met a little bit sooner – there’s still 21 weeks of the year left (we’re counting) and numerous events between now and the end of the year, so plenty of opportunity to confirm your place.

If you want to take a sneak preview of what we’ve lined up for 2018, then just go to our events section and scroll through the dates. 

Or drop us a line at events@highfield.co.uk  

Press release: Two new qualifications for paediatric first aid

Paediatric First Aid QualificationsTwo new qualifications for paediatric first aid have been launched in response to recent changes to the early years foundation stage (EYFS) syllabus in England.

The introduction of the new qualifications from Highfield Awarding Body for Compliance (HABC) comes after a Department for Education consultation in 2016 showed there was sector-wide support for newly qualified early years staff to hold a current paediatric first-aid qualification.

The two new qualifications from Highfield, which sit on the Regulated Qualifications Framework (RQF), are:

Among the key changes in both qualifications is the use of an automated external defibrillator (AED), meaning a new requirement for training providers to have access to the appropriate equipment. Also, the PFA qualification includes among its changes a focus on fractures instead of dislocations, sprains and strains, while the EPFA qualification now covers minor injuries but not anaphylaxis (which remains in the PFA). 

While the existing qualifications do meet the updated syllabus, the new qualifications align more closely with it. New staff will be given a three-month period upon beginning employment to complete either a paediatric first-aid or emergency paediatric first-aid qualification.

Training providers will have until 30 June 2017 before the old qualifications are withdrawn and are no longer available to register learners on.   

Jason Sprenger, Highfield’s Chief Executive, said, ‘As a result of the government’s review we have introduced a completely new suite of qualifications that will give employers staff who are compliant with the new statutory framework requirements, while allowing early years’ providers to give parents confidence and reassurance.’

You can also view the update video here: 

ENDS

Notes to editors:

  1. Highfield Awarding Body for Compliance (‘HABC’) is one of the UK’s leading awarding organisations and winner of the Queen’s Award for Enterprise 2016, offering over 200 qualifications covering a wide variety of industries including retail, health and social care, rail, food safety, security, catering and hospitality, and logistics.

New guidance on AED training

New requirements to ensure learners are assessed on the correct use of automated external defibrillators (AED) came into effect at the beginning of 2017.

Aimed at those delivering AED training as part of first aid at work or emergency first aid at work courses, the requirements will ensure learners are assessed on their ability to demonstrate how to place AED pads correctly and how to follow AED instructions.

Centres must also have at least 1 training AED available to allow for effective training and assessment, and learners must be assessed in groups that do not exceed a ratio of 4 learners per 1 AED. Adjustments to lesson plans are allowed as long as the 1:4 ratio is maintained and learners are not disadvantaged.

Likewise, centres running first-aid courses must ensure their tutors and assessors are sufficiently knowledgeable and competent in the use of an AED.  

It is expected that that AED training will be delivered by centres as part of cardiopulmonary resuscitation (CPR) training.

The specifications, as well as the relevant assessment paperwork for each of the qualifications referenced above, is available here.

First Aid Qualification Update – Automated External Defibrillator (AED) Training

In June, the Health and Safety Executive (HSE) announced the requirement for all workplace first-aiders to be trained in the use of an automated external defibrillator (AED) from 31 December 2016. This is as a result of a change to the guidelines of the Resuscitation Council UK, which now state that when managing a casualty in need of cardiopulmonary resuscitation (CPR), a first-aider must request an AED.

To accommodate these changes and cover the use of an automated external defibrillator, Highfield will be amending the qualification specification and practical assessment pack for the following qualifications:

Centres running courses from 31 December 2016 will be required to assess learners in the use of an AED. However, this will be optional prior to this date.

We anticipate that the subject of using an AED will be covered in the CPR section of each qualification. Learners should be assessed on their ability to demonstrate the following skills:

  • place AED pads correctly
  • follow AED instructions

Additionally, please note, the following requirements must be met when delivering training on the use of an AED:

  • centres must have 1 training AED available for every 4 learners on a course. This does allow for adjustment to lesson plans so long as the ratio of 1:4 is maintained and centres ensure learners are not disadvantaged.
  • centres running first-aid courses must ensure their tutors and assessors are sufficiently knowledgeable and competent in the use of an AED

We shall keep you updated with any further updates we receive regarding these qualifications. In the meantime, if you require any further information, please contact your account manager.

Important Qualification Expiration Reminder

Highfield Awarding Body for Compliance would like to remind all centres that the last date for new registrations for the HABC Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) will be Thursday 30 June 2016. HABC approved centres will have until 21 July 2016 to complete their programmes (unless special considerations are applied) and apply for learner certificates.

This qualification has been replaced by the HABC Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator (RQF), which is supported by both the Health and Safety Executive (HSE) and Skills for Health. It has also been approved for delivery to pre-16 year olds.

This is a 1-credit qualification, typically delivered over a half-day course (minimum contact time of 4 hours) and contains the following unit:

  • Basic Life Support and Using an Automated External Defibrillator

Please note: while in-depth AED training is not currently a compulsory component of first aid at work and emergency first-aid courses, the HSE welcomes AED training being incorporated into them. This is a stance that HABC supports and we strongly encourage our centres to consider this moving forward. Further information on the HSE welcoming the addition of AED awareness training into first-aid courses is available here.

HABC Spring CPD Events

CPD Event Banner 2016HABC will be hosting several events during spring. Each of these events will focus on specific subject areas and will cover the relevant qualifications available from Highfield in these areas and their delivery. Delegates will have the opportunity to network with industry trainers and view supporting subject materials from Highfield International.

The events are:

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Admin Support Event

♦ Thursday, 19 May 2016
♦ University of Stirling, Scotland

Price: This is a FREE event

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Regulated First Aid Qualification Assessor & IQA CPD Training

♦ Thursday, 19 May 2016
♦ Village Urban Resorts, Tyne and Wear, Newcastle

Price: £50+VAT for HABC centres and £65+VAT for non-centres

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Education and Training Event

♦ Monday, 20 June 2016

♦ Holiday Inn, Doncaster A1 (M) Jct 36

Price: £50+VAT for HABC centres and £65+VAT for non-centres

Attendance at each of these events will entitle you to 6 CPD points.

The 2016 calendar will not only allow you to view details of our scheduled events, but will also provide you with the option of booking yourself and/or your colleagues onto them. To book yourself on to one of our events, please visit here. Alternatively, you can secure your place by calling our Sales team on 0845 226 0350 or by emailing the Events team at events@highfieldabc.com.

Spaces will be allocated on a first-come, first-served basis. Book now to ensure that you don’t miss out!

Important update to first aid qualifications

First Aid ResponseFirst aid qualifications are changing – with new requirements for tutors, assessors and IQA from later in the year.

The changes, which come into effect from 1 October 2015, will see a number of updates implemented designed to improve the rigour of first aid training qualifications and safeguard learners.

Details of the changes include requirements that:

  • Tutors hold regulated teaching or training qualifications
  • Assessors have a formal (regulated) assessing qualification
  • IQAs will need to achieve a formal (regulated) IQA qualification

Where assessors and IQAs do not hold the required qualifications, they will need to undertake first-aid assessor/IQA CPD training with an Awarding Organisation.

Further details of the tutor/assessor and IQA qualifications can be found within the qualification specification for any of the HABC first aid at work qualifications or within the Skills for Health assessment principle document.

HABC account managers are currently reviewing all tutor certificates held on the HABC system. Tutors/assessors that do not fulfil the requirements by 1 October 2015 will not be able to be selected by Centres when posting a course.

For more information, contact your HABC account manager.